Product Owner- Risk And Compliance, Data Analytics Office - Global Analytics Center-HSBC

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Dhanbad-Ranchi Area

Dhanbad-Ranchi Area





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Dual Degree, B.Tech(ECE)+M.Tech(DWCE)
Suresh Gyan Vihar University
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Analytics professional with experience in analyzing and visualizing, data extraction, business intelligence, solutions conceptualization, and product management.
Bengaluru
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Product Owner at HSBC, Feb 2022 - Present · 4 yrs 5 mos, Bengaluru, Karnataka, India, ->Product Strategy & Roadmap: Executing strategic roadmaps for the Compliance Data repository, aligning with HSBC's compliance goals and industry standards. Leveraged JIRA for efficient backlog management and sprint planning. Used Confluence for documentation and collaboration, ensuring project milestones were achieved on time and within budget. ->Backlog Prioritization: Spearheaded backlog prioritization, balancing stakeholder requirements and regulatory compliance. Utilized Agile methodologies to streamline processes and enhance product delivery. ->Regulatory Compliance: Managed Data Security and Privacy (DSTO), Data Privacy (DPRIV), and Data Movement (DMOV) initiatives, ensuring that all aspects of the Compliance Data repository met regulatory and security standards. ->Stakeholder Engagement: Engaged with compliance officers, IT teams, and business units to gather requirements, provide updates, and align product features with business needs. Organized and led stakeholder meetings to drive consensus and gather feedback. ->Analytics: Utilized advanced analytics tools to provide actionable insights to optimize product performance and drive continuous improvement. Key Achievements: ->DSTO & DPRIV Implementation: Led the integration of Data Security and Privacy solutions into the Compliance Data repository, reducing security incidents by 30% and enhancing data protection. ->Efficient Backlog Management: Optimized backlog management using JIRA, improving team productivity by 25% and reducing time-to-market for key features by 20%. ->Successful Data Visa Acquisition: Secured Data Visas for HSBC's operations in all relevant countries, ensuring compliance with international data regulations and facilitating smooth global data management.
Business Analyst at Altisource, Nov 2020 - Jan 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India, Currently, I work for the Central Analytics and Reporting team where I am responsible to build reports for different clients in order to monitor various KPIs and helping them figure out the areas that need to be improved. Business Understanding & KPI Design using SQL for different Home Loans and mortgage services. This requires an understanding of the domain and deep analysis of data, and data manipulation as well as functional understanding. Monitor each service at the desired level by extracting highlighted primary KPIs, PI of the process using SQL(Data manipulation), and created an interactive dashboard using Tableau. Automation and data manipulation of daily reports using Advanced Excel (VBA) and SQL. My responsibilities also include generating and creating daily, weekly, and monthly reports for key parameters of the services provided to the clients.
Business Analyst at Cognizant, Feb 2017 - Aug 2019 · 2 yrs 7 mos, Bengaluru, Karnataka, India, Created a framework for identifying and tracking multiple KPIs to decrease average SLAs and increase team productivity. Analyzed inflow of tickets and resource productivity which helped in moving clients to shared services, improved team utilization thereby reducing operating cost by 30%. Worked closely with corporate leadership to formulate and report on KPIs to reduce the inflow of recurring issues using SQL. Created various dashboards using Advanced Excel and Power BI for tracking weekly CSATs for Reactive Incidents and Service Requests. Analyzing management information reports and provided insights that helped in decreasing the number of incidents by 20%.
Vocational Trainee at Council of Scientific and Industrial Research-CIMFR, May 2014 - Jul 2014 · 3 mos, Dhanbad-Ranchi Area, An attempt to design and development of a wireless node for environmental monitoring. The node is equipped with multimode sensors for sensing different environmental parameters, the node can sense four different environmental parameters, light, temperature, humidity, and three different types of gases.
Summer Trainee at Indian Railways, May 2013 - Jul 2013 · 3 mos, Dhanbad-Ranchi Area, Practically gained knowledge on Communications-based train control (CBTC) within Railway Signalling System that makes use of telecommunications between the train and track equipment for the traffic management and infrastructure control.
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Dual Degree, B.Tech(ECE)+M.Tech(DWCE), Suresh Gyan Vihar University