Headline

APM @ SPRY | AI in Healthcare | Ex-Axis Bank, Qure.ai | IIT Bombay ’24

About

Metallurgical engineer by degree, operator by instinct. I like building things that remove friction, whether that's automating a workflow that nobody should be doing manually, or figuring out how to get multiple teams moving in the same direction without slowing any of them down. What I've learned matters most in this work isn't the technical stuff, it's understanding people. Empathy isn't a soft skill for me, it's the operating system. My path hasn't been linear: research at London Business School at 19, a product internship at one of the world's most adopted healthcare AI companies, a stint building reporting infrastructure at one of India's largest banks, and now, driving program management and AI automation at a US Healthtech startup.I'm most useful when the problem sits at the intersection of product, operations, and technology, where the answer isn't just "build a feature" or "hire more people" but "design a better system." When I'm not working, I'm usually on a trek, playing sports, or planning my next trip somewhere I haven't been. I care about how AI changes the way we work, not in a futuristic-keynote way, but in the "can we make this person's Tuesday less painful" way. Always open to conversations around anything (enjoy exploring)

Location

Pune District

AI stack

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Work experience

APM at SPRY, Jun 2025 - Present · 1 yr 3 mos, Pune District, Working in a US healthcare tech startup enabling end-to-end physical therapy operations through AI-ML. AI Agents & Process Automation • Built AI agents for Revenue Cycle Management — automating claim submissions, status tracking, and eligibility verification — slashing manual execution by >40% • Built and shipped an AI-powered automation dashboard to monitor agent performance, track held/rejected claims, and drive daily operational decisions • Engineered an automated migration workflow for SOAPs and POCs, reducing turnaround time from 1 week to 1 day • Streamlined client onboarding to a unified platform, eliminating bottlenecks and reducing latency by 45% Infrastructure & Program Delivery • Eliminated fragmented Excel-based tracking and built a unified platform for the Revenue Cycle Management team, driving better visibility and accountability • Centralized operations by migrating workflows to Jira, optimized via 40+ automations • Spearheaded delivery for multiple cross-functional teams, balancing bandwidth and enforcing SLAs to drive execution velocity • Institutionalized weekly reporting, empowering leaders to align business outcomes with resource planning Product Strategy & Analytics • Pioneered the product metric framework on Mixpanel, transforming roadmap planning and feature adoption tracking • Orchestrated the Helpcenter migration, negotiating a 50% cost reduction and redesigning the platform • Unified 250+ configurations to a self-serve UI, cutting support tickets by 60% and reducing SLA from 24h to instant

Manager, Business Intelligence Unit at Axis Bank, Aug 2024 - Jun 2025 · 11 mos, Airoli, Navi Mmbai, •Designed reporting app(0-1) publishing daily 400 live reports & reduced DE dependency by 100% •Used MS Power Environment ( Power Apps, Automate, AI Builder to develop UI-UX, integrated GEN AI to resolve user queries •Optimized LOS workflow using Informatica ETL, reduced TAT by 90% & saved 8 daily working hrs • Collaborated with Business teams to streamline SME operations through data-driven credit decisions and simplified products. • Designing optimized end-to-end automated data pipelines, proficiently managing Terabytes of data. • Performance tuned SQL queries, reducing their time complexity and scheduling workflows using Informatica Cloud Services (IICS).

Product Management Intern at Qure.ai, May 2023 - Nov 2023 · 7 mos, Banglore, India, • Handled FDA/Clients requirements to attain product market fit for the product in US markets • Aided technical integration & contracting at Univ of Rochester for a Randomised Control Trial • Secured a 5% lower churn rate by STRAPI Gateway-led data centralization for user centric site • Formulated Product Collateral Hub for cross-departmental data flow involving 16 stakeholders • Led 0-1 execution of pilot study MRMC project, achieving validation for the Product • Collaborated with cross functional team to publish research paper in RSNA involving 50+ stakeholders

Operations and Logistics Head at Mood Indigo IIT Bombay, Mar 2022 - Mar 2023 · 1 yr 1 mo, Indian Institute of Technology Bombay, Successfully organized Mood Indigo(Asia's largest college cultural festival) in a full fledge manner after a 2-year gap. Led and groomed a two-tier team of 100+ students for the execution of the festival with 240+ events and 20+ venues, making them capable of executing further editions of this legendary festival!

Academic Coordinator at Career Cell at Indian Institute of Technology, Bombay, Jun 2021 - Apr 2022 · 11 mos, India, Responsible for handling queries of 4500+ students over the Institute Curated a booklet with a reach of 10000+ containing insights into various firms

Operations and Logistics Coordinator at Mood Indigo IIT Bombay, May 2021 - Mar 2022 · 11 mos, India, One of the best and most memorable experiences in the institute. Steered through the uncertain period of the pandemic to execute a hybrid edition of Mood Indigo in a team from all backgrounds and all different personalities.

Education

Bachelor of Technology - BTech, Metallurgical Engineering and Material Science, Indian Institute of Technology, Bombay