Amrita Mishra
(Immediate Joiner) Senior Business Analyst | AI-Driven Business Analyst | PSM & PSPO Trained | Requirements Elicitation & Analysis | Agile Scrum | SQL | Power BI
Bengaluru
5+ years of work experience
Jan 20224 yrs 9 mosSep 2026
Bengaluru
• Worked in a Business Analysis-focused role across CRM, Finance, HR Management, and customer-facing website enhancement projects.
• Led requirement elicitation and analysis by collaborating with Product, Engineering, QA, Sales, HR, Finance, and Senior Management stakeholders.
• Analysed AS-IS processes, identified business gaps and pain points, and designed TO-BE processes to improve operational efficiency and user experience.
• Translated business needs into functional requirements, user stories, acceptance criteria, business rules, and process flows.
• Worked on the end-to-end CRM project, covering requirement gathering, process analysis, user stories, acceptance criteria, low-fidelity wireframes, UAT, and implementation support.
• Contributed to CRM enhancements that improved lead management and introduced WhatsApp-based learner communication, contributing to an approximately 40% improvement in conversion.
• Worked on website enhancement initiatives focused on improving user experience, increasing learner retention, and reducing lead conversion time.
• Worked on Finance software enhancements involving payment-related processes and workflows used by the Sales team.
• Contributed to the end-to-end design and enhancement of an HR Management system, including process mapping, requirements, workflows, and business rules.
• Participated in Agile/Scrum activities including Sprint Planning, Backlog Refinement, Daily Stand-ups, requirement walkthroughs, and UAT coordination.
• Collaborated with Engineering and QA teams to clarify requirements, resolve functional queries, validate delivered features, and ensure alignment with business expectations.
• Used Jira, Excel, SQL, Power BI, Tableau, Figma, and FigJam for requirement management, data analysis, reporting, process visualization, and solution communication.
Jan 20211 yr 1 moJan 2022
Bengaluru
Gathered and analysed business requirements from stakeholders across sales, finance, and operations to identify process gaps and improvement opportunities.
Worked on finance tool enhancement, translating business needs into functional requirements and actionable solutions.
Collaborated with Product, Engineering, QA, and business teams throughout the requirement-to-delivery lifecycle.
Prepared BRDs, FRDs, user stories, acceptance criteria, process flows, and requirement documentation to ensure clear communication between business and technical teams.
Conducted As-Is and To-Be process analysis to identify inefficiencies and recommend process improvements.
Supported requirement validation, UAT, defect tracking, and solution testing to ensure the delivered product met business requirements.
Used data and stakeholder feedback to identify pain points and improve internal workflows, operational efficiency, and user experience.
Acted as a bridge between business stakeholders and technical teams, ensuring requirements were clearly understood and successfully implemented.
Amrita’s AI Stack
Education
Bachelor of Architecture - BArch, Architecture
Indira Gandhi Institute of Technology (IGIT), Sarang
20155 yrs2020
Bachelor's Degree
Indira Gandhi Institute of technology, Sarang(Parjang), Dhenkanal, Orissa
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