Headline

Sr. Associate UX Design @ JPMorgan Chase & Co. | Data Driven Design, Design for AI and accessibility.

About

A seasoned craftsman experienced in creating products with seamless user experience for B2B and B2C verticals. Competent in all facets of the design processes. Capacity to drive complete 360 degree design lead project under fast paced rapidly changing environment. Expertise in dealing with complex workflows, data visualisations, design system, user research, IA workshops, interaction design, project planning and delivery. Ability to reinforce cross functional team to deliver high standard work within timelines. With proven experience in working with Enterprise applications, SaaS products, B2C and Fintech applications. Relies on complex problem solving capabilities, effective collaboration, comprehensive design processes, and have an eye for detail with added visual design skills such as typography, colour theory and brand design. Over the course of my experience, I helped organisations to grow by propagating the usability of the product, optimising user flows, more user retention, launching new feature/services, reduced costs, increased ratings and performance of application. All in all well rounded Product Designer who connects dots between business needs, stakeholder needs and user needs, with elegant designs. In my leisure time I practice yoga, calligraphy and watercolour painting. As a design evangelist I enjoy helping students and business to grow with the help of design. Shoot me an invite! I would love to connect with you.

Location

Hyderabad

Work experience

Sr. Associate UX Design at JPMorgan Chase & Co., Dec 2021 - Present · 4 yrs 9 mos, Hyderabad, 1. Led discovery, journey mapping, and end-to-end design for an AI-assisted (LLM) internal communications platform — facilitating workshops with compliance stakeholders, translating complex regulatory workflows into intuitive user flows, and delivering a component library that reduced content-preparation time by 32% globally. 2. Owned design vision for three Regulatory Change Management products (LLM Integration, Change Approval, Issue Evaluation) leading discovery from ambiguous briefs, mapping end-to-end user journeys, and delivering high-fidelity prototypes to engineering on aggressive Q3/Q4 timelines, improving regulatory change efficiency by 35%. 3. Drove 0→1 product design for a new digital compliance platform — facilitating stakeholder workshops, defining member onboarding flows from scratch, and delivering a complete UX experience that elevated user efficiency by 25% and accelerated development sprint velocity. 4. Modernised a legacy monitoring suite (Branch Examination, Legal Entity Sampling, Legal Obligation Management) conducting usability testing, restructuring application architecture, and increasing end-user task efficiency by 28%. 5. Delivered two 0→1 capabilities (Control Function Trigger, Conduct Risk Assessment) by partnering with Product and Engineering to map complex data models and business logic — enabling on-time deployment and establishing reusable UX patterns for the compliance product suite.

Lead UX Designer at Nagarro, Dec 2019 - Dec 2021 · 2 yrs 1 mo, 1. Led a team of 4 designers in the cross-platform redesign of a consumer private banking digital Experiences (mobile app, iOS, Android, web), improving core services including bill payments, card services, and loan workflows — contributing to a Google Play Store rating increase from 3.8 to 4.1. 2. Mentored and managed a team of 4 designers — running weekly design critiques, pairing on complex interaction challenges, and establishing a shared design process that improved team delivery consistency across two product verticals simultaneously. 3. Directed the complete UX and delivered MVP of an EdTech platform for project managers, designing video tutorial features with gamification elements, optimizing admin tools, and collaborating with engineering through a quarter of agile delivery cycles.

Sr. UX Designer at Progress, Aug 2018 - Nov 2019 · 1 yr 4 mos, Hyderabad Area, India, • Create user-centric designs by considering customer feedback, and usability findings • Use business requirements and customer research to assist in developing use cases, high-level requirements • Conduct usability studies and put together detailed, structured analysis of issues and potential solutions. • Design the UI architecture, interface, and interaction flow of web applications • Design the visual design of the web and software applications • Develop conceptual diagrams, wireframes, visual mock-ups and prototypes • Develop and maintain detailed user-interface specifications • Present design work to the user experience team, product team, and senior leadership for review and feedback • Contribute to the User Experience group's shared knowledge of user-cantered design and research methodologies • Develop process flows, wire frames, and mock-ups to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviours.

UX Designer at Verizon, Mar 2016 - Jul 2018 · 2 yrs 5 mos, Greater Hyderabad Area, • Provided UX design consultation for Verizon's in-house applications, enhancing user experience and functionality. • Developed wireframes based on information architecture, ensuring usability and product alignment. • Conducted implementation audits and modifications, adhering to UX best practices for continuous improvement. • Participated in regular meetings with clients and developers to clarify requirements and address technical constraints.

Industrial Designer at Desmania Design Pvt. Ltd., Sep 2014 - May 2015 · 9 mos, Mumbai Metropolitan Region, - Worked as Product Designer involves concept generation sketches, prototyping, realistic product visualisation, engineering and development. - Converting business requirements into concepts. - Full product development dealing with materials and manufacturing technology. - Defining the design process and timeline based on project delivery date. - Concept presentation and estimation.

Education

Masters in Design, Industrial and Product Design, Indian Institute of Technology, Bombay

Master of Design, Industrial and Product Design, Architecture, Indian Institute of Technology, Bombay