Headline

AI & Product @Hyperface

About

Portfolio - https://portfolio-beta-amber-98.vercel.app/ I'm a Product Manager who's spent the last 4.5+ years building things people actually use - from AI chatbots for enterprise clients at Sprinklr, to hiring tools at Masai School, to credit card infrastructure at Hyperface. I started out on the ML side, which gave me an appreciation for how messy real-world data and systems can be. That's shaped how I think about product - less about perfect roadmaps, more about building and executing an SOP. At Masai, I worked on products across the student journey: assessments, placements, interventions. Some of it worked really well (mock interview attendance going from 6% to 52% is still one I'm proud of), some of it taught me a lot. At Hyperface, I work on the credit card lifecycle and it's been the most technically and commercially complex environment I've worked in. I've built Smart Nudges, an engagement layer that enables banks to run personalised campaigns at scale across millions of eligible customers. I worked on OnboardIQ, a workflow visualiser that lets issuers and co-brands customise the credit card onboarding experience without needing a deployment cycle — saving weeks of effort on both sides. And more recently, I've been building out a journey system for standalone product moments like EMI conversions, consent flows, and limit upgrades; each one seemingly small, but meaningful at scale and bank revenue. We've integrated with 7+ issuers including PSU banks, and I've learned a lot about building in environments where compliance, multiple stakeholders, and legacy systems are just part of the job. I also use AI tools (especially Claude Code) heavily: previously for research, for quick prototypes, for getting to alignment faster with stakeholders and clients without waiting on a full build cycle. More recently, I’ve been using them to build agents that solve real-world banking problems. Ultimately, I care about building the right thing. Not just shipping.

Location

Bengaluru

AI stack

claude code

cursor

opencode

claudecode

Work experience

Product Manager at Hyperface, Oct 2025 - Present · 11 mos, Bengaluru, - Built and shipped platform capabilities across the credit card lifecycle — onboarding, engagement, and conversion journeys — in a regulated, multi-stakeholder fintech environment. - Smart Nudges enables banks to run personalised, cohort-based campaigns to millions of eligible customers. - OnboardIQ lets issuers and co-brands configure and customise the credit card onboarding experience a minimal deployment cycle — cutting weeks of effort across engineering and business teams. - The journey system handles standalone product moments like EMI conversions, RBI consent flows, and credit limit interventions, with built-in incentivisation and A/B experimentation as native platform capabilities. - Contributed to integrating with 7+ issuers including PSU banks. - Recognised as Hyperface Hero for Q3 FY25 for Aiming Big. Core skills: Product Management, Fintech, Credit Cards, API Integrations, SaaS, B2B Product, Platform Thinking, Stakeholder Management, A/B Testing, Growth, Go-to-Market.

Associate Product Manager at Hyperface, Apr 2024 - Sep 2025 · 1 yr 6 mos, Bengaluru, Karnataka, India

Product Manager at Masai, Nov 2022 - Mar 2024 · 1 yr 5 mos, Bangalore Urban, - Led product across three platforms covering the full student lifecycle — from admissions and assessments to hiring and placements — in a high-growth edtech environment. - LevelUp, Masai's B2C hiring platform, went from 6% to 52% interview attendance after rethinking candidate and recruiter workflows. - Assess replaced third-party tools with an in-house assessment solution — reducing cost per admission test by 70% and improving conversion by 17%, integrated across 3+ internal tools. - Upwards, an internal placement tracking platform, saved 200+ person-hours a month across ops, BD, and placement teams. - Recognised as Top Performer in FY22 H1. Appointed as Cultural Ambassador and acknowledged as a Value Promoter. Core skills: Product Management, Edtech, B2C Product, B2B SaaS, User Research, Cross-functional Leadership, Product Analytics, Go-to-Market, Roadmap Planning, 0 to 1.

Associate Product Manager at Masai, Jan 2022 - Oct 2022 · 10 mos, Bangalore Urban, Karnataka, India

Senior Associate - Machine Learning at Sprinklr, Sep 2020 - Dec 2021 · 1 yr 4 mos, Bangalore Urban, - Built and deployed AI-powered customer support chatbots for enterprise clients including Microsoft and Lenovo, managing the full lifecycle: from client discovery and data collection to model training, testing, and go-live. - Average model accuracy of 87% across 5+ deployments. - Led a team of 3 alongside outsourced annotation resources to build high-quality training datasets, reducing time-to-market by 30%. Core skills: Conversational AI, Machine Learning, Enterprise Client Management, Team Leadership, Data Annotation, Model Training & Evaluation.

Engineer Intern at ABB, May 2019 - Jul 2019 · 3 mos, Greater Bengaluru Area, - Underwent comprehensive training on the assembly line within the Drives department at ABB, a leading multinational corporation recognised for its pioneering technology and global presence in power and automation technologies - Contributed to the enhancement of assembly line efficiency through strategic analysis and recommendations; delivered a comprehensive report detailing learnings and potential improvements

Summer Intern at Maxbyte Technologies, Jun 2018 - Jul 2018 · 2 mos, Coimbatore

Education

Master of Business Administration Bootcamp, Stoa

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, PES University

Public links

portfolio-beta-amber-98.vercel.app: https://portfolio-beta-amber-98.vercel.app/