Headline

Product Owner | QA Delivery Lead | Turning customer needs into impactful products through collaboration, prioritization, and continuous delivery | Agile. AI. BPM. Low-Code

About

“There is surely nothing quite so useless as doing with great efficiency what should not be done at all.” — Peter F Drucker My career began in software engineering and progressed through enterprise testing, quality engineering and integration leadership into product ownership. At OpenText, I moved beyond quality assurance into product-focused work, contributing to product discovery, requirement definition, user stories, backlog prioritisation and release planning. This progression has given me a practical understanding of both what needs to be built and the clarity required to build it well. Today, I help organizations translate complex enterprise requirements into sharper product decisions, structured backlogs and reliable delivery. Across BPM, enterprise applications, low-code workflow automation and AI-assisted capabilities, my work has contributed to a 20–30% reduction in development rework, an approximately 20% reduction in open backlog items and a 50% improvement in application response time. My approach combines requirement analysis, acceptance criteria, dependency assessment, production insights and delivery metrics to bring greater precision to product decisions. This has also contributed to a 20% improvement in functional requirement coverage and a 30% improvement in delivery productivity, while earlier in my career I automated 560+ regression scenarios to strengthen release efficiency and validation coverage. Outside work, I continue to explore the intersection of AI, product ownership and enterprise technology, with a particular interest in how AI-assisted capabilities can change the way Product Owners work, analyze customer feedback and make better product decisions. Email: amlanjyotshna@gmail.com

Location

Hyderabad

AI stack

claude code

github copilot

opencode

ChatGPT

Firecrawl

Work experience

Lead Quality Assurance Engineer at OpenText, May 2013 - Mar 2026 · 12 yrs 11 mos, Hyderabad, • Reduced development rework by 20–30% by decomposing product epics, clarifying requirements, and defining comprehensive acceptance criteria covering UX, configuration, environment dependencies, and edge cases. • Owned backlog prioritization and release planning, reducing open backlog by approximately 20% by balancing customer impact, product dependencies, technical feasibility, and production-defect trends. • Drove a 50% improvement in application response time by translating customer usage requirements into performance criteria and coordinating targeted optimisation efforts. • Improved functional requirement coverage by 20% by analysing product capabilities, assessing feasibility, and identifying requirement gaps early in the product lifecycle. • Led high-quality critical customer releases by understanding the requirement well in advance, coordinating with cross functional teams, managing dependencies and risks and mentoring team to ensure high quality and on-time delivery. • Contributed to the development and review of Feature Requirement Documents (FRDs), translating business needs into clear product requirements aligned with product scope, feasibility, and downstream dependencies. • Collaborated with stakeholders across Product, Engineering, UX and QA to clarify requirements and drive features from discovery through release readiness. • Led feature demonstrations and communicated product progress to stakeholders and field teams, incorporating feedback into subsequent product refinements.

technical test lead at Infosys, Nov 2012 - Apr 2013 · 6 mos, Hyderabad, * Supported a newly formed project team by rapidly building application knowledge, contributing to test planning, and sharing functional knowledge with team members. * Contributed to the initial test automation framework and functional validation activities for the application.

Associate Consultant at Siemens, May 2008 - Sep 2012 · 4 yrs 5 mos, Bengaluru, * Worked on industrial automation and time synchronization services across distributed systems. * Designed integration validation scenarios across operating systems, devices and network environments. * Automated 560+ regression scenarios to improve release efficiency and validation coverage.

Senior Software Engineer at Integra Micro Software Services, Aug 2005 - Apr 2008 · 2 yrs 9 mos, * Developed UI components for financial applications supporting rural banking operations. * Validated frontend workflows and backend data using SQL based verification.

Education

Bachelor of Engineering, Electrical Engineering Technologies, Centre for Management Studies (CMS, OEC), Bhubaneswar