Headline

Product & Business || I Help Young Professionals & Early Managers Gain Clarity, Confidence & Career Direction

About

I’ve spent the last 8 years building, scaling and fixing things in high-growth Indian startups — across strategy, product management, category management and operations. From working on 0→1 initiatives to improving broken processes to managing city-level businesses, I’ve realised one thing: Most professionals don’t struggle because they lack talent. They struggle because they lack clarity. I’ve seen bright young people drown in overwhelm, early managers lose confidence, and capable teams slow down simply because things feel chaotic in their heads. And over time, I became the person people would come to whenever they needed calm, direction or a structured way to think. It took me a while to recognise that this wasn’t just a “strength”. It was my calling. Today, along with my day job, I coach: Young professionals who feel stuck, confused or stretched Early managers who are overwhelmed and trying to find their leadership rhythm Anyone who wants clear thinking, practical direction and steady growth My coaching style is simple and grounded: First help you calm down. Then help you think clearly. And then help you move forward with confidence. I bring together: My experience in product management & business problem-solving My background in strategy, category management & operations My natural instinct for de-cluttering, logic and structure And my passion for helping people grow in their careers and mindset If you’re a young professional or early manager feeling overwhelmed, stuck, or unsure about your next step — I’m here to help you gain clarity, build confidence, and move forward with direction. Let’s upgrade the way you think, work and grow.

Location

Bengaluru

AI stack

antigravity

codex

cursor

Work experience

Product Management at Porter, Dec 2022 - Present · 3 yrs 9 mos, Bengaluru, Karnataka, India, Building products for Porter's Packers & Movers and Load Assist verticals — across partner allocation, booking funnel, vendor behaviour shaping, and supply onboarding. Key work: Partner Allocation System: Designed a distance and performance-based partner matching system — achieving 97% allocation rate while improving deallocation rate by 40%, cancellations by 30%, on-time arrival by 10%, and NPS by 10%. Performance-Based Order Delay: Shipped a tiered accept-delay system to drive user obsession in the supply base — routing 50% more orders to high-performing partners versus the lowest-performing ones. Booking Funnel Redesign: Redesigned the end-to-end booking funnel across Location, Items, and Schedule screens — improving gross conversion by 10%; identified key drop-off points and iterated before full scale-up. Vendor Performance Dashboard: Built a self-serve performance monitoring tool for partners to track metrics, targets, and projected tier — 98% WoW adoption with proven behaviour shift between high-frequency and low-frequency users. Load Assist (0→1) — Product Build: Conceptualised and built Load Assist — an integrated loading/unloading service bundled with goods movement for customers needing both transport and labour support. Took it from concept to ₹7 Cr MRR across 8 Tier-1 cities in 20 months, owning the full product and P&L. Load Assist — Offering & Funnel Design: Evolved from a single offering to 5 distinct service variants through multiple iterations on booking flow, pricing, and UX — improving gross conversion by 2x and order fulfilment by 20%; validated strong PMF with NPS 70, Fulfilment >70%, OTA >80%. Load Assist — Supply & Pricing: Solved price fairness across customers and labour partners through extensive A/B experiments; designed partner onboarding experience improving activation rate by 40% and retention by 10%.

Category Operations Manager - Large Appliances and Hardware at udaan.com, Jan 2022 - Dec 2022 · 1 yr, Bangalore Urban, Karnataka, India, - Launched washing machines and refrigerators in Northeast India; achieved 500-unit sales target by December - Expanded TV serviceability network to 30+ hubs across East and Northeast regions - Reduced RTO rate from 15% to 12% in electrical and hardware categories; drove ₹3L/month in cost savings - Established an RTO war room and implemented a buyer flagging mechanism to reduce returns - Managed end-to-end operations for large appliances and hardware; ensured zero out-of-stock situations - Collaborated with vendors on monthly planning and execution; maintained strong satisfaction levels

Category Management - Service Business at CDE Asia Limited, May 2020 - Jan 2022 · 1 yr 9 mos, Bengaluru, Karnataka, India, - Responsible for achieving business and service-related targets PAN India - Contributed to 22 % of the company’s turnover in revenue in FY 20-21, the highest contribution by the service department so far - Stakeholder management of cross-functional teams to ensure service delivery as per TAT - Executing Annual maintenance contracts cost-effectively by improving efficiencies, resulting in a better cost to customers and net sales - Achieved customer satisfaction score of 95+ in external surveys

Operations Executive at STN, Jan 2017 - Jun 2018 · 1 yr 6 mos, Rudrapur, - Eliminated revenue leakage happening at STN Television Ltd by initiating daily collection routes and tracking customer data - Formulated a plan to tackle with local competitors and revamped service delivery process to ensure customer retention - Trained franchisee staff on basic excel to compile customer data and track their territory progress themselves

Service Executive at IFB Industries Ltd, Jul 2015 - Dec 2016 · 1 yr 6 mos, Goa, India, - Handled different terrains, including Chandigarh, Punjab, Himachal, Rajasthan, and Goa - Attained Silver medal in the GET training program of 1 year which focused on all sector development of an executive - Delivered excellent service experience to customers by ensuring timely complaint diagnosis and quick replacement of spares - Implemented a Business Process Improvement project to increase sales of Fluff liquid detergent by 30% in Shimla - Wash care expert in a live demo campaign of Fluff and performed a demo of this product across 10 cities and 25 franchisees

Education

Master of Business Administration - MBA, Indian Institute of Management Rohtak

Executive MBA, Institute of Product Leadership