--- title: "Amit Singhal - Director, Delivery Success in Gurgaon | Tal" description: "Meet Amit Singhal, Director Delivery Customer Success | AI | Databricks, GCP, CSM, PRINCE2, ITIL | Cloud Migration | Senior Program | Project Management | Delivery & Product Management based in Gurgaon. AI stack includes claude, gemini, and ChatGPT." image: "https://tal.club/meet/amit-singhal/share-image" --- # Amit Singhal on Tal ## Headline Director Delivery Customer Success \| AI \| Databricks, GCP, CSM, PRINCE2, ITIL \| Cloud Migration \| Senior Program \| Project Management \| Delivery & Product Management ## About Ø A seasoned, diligent, and results oriented, Databricks, GCP, CSM, PRINCE2, ITIL Certified Professional – Director, Delivery Customer Success, Senior Program / Project Management, Delivery & Product Management with 20\+ years of progressive leadership experience in Managing & Delivering Software Development & Project Development in various domains including Healthcare, Insurance, Finance, Media, and Telecom Domain\. Ø Responsible for Project Deliveries, People & Team Management across multiple geographies, Budgeting, Profitability of projects, implementing business objectives, setting up Internal Systems & Processes for better Operations management that meet service delivery\. Experience of handling team of 140\+ resources\. Ø Ability to work and manage multiple projects end to end and to support the project team with all better solutioning direction and mentorship\. Recognized for leadership through delivering projects on time, building, managing and mentoring software development teams\. Ø Demonstrated experience in mapping business requirements: designing customized solutions with strong analytical skills & capability to analyze business practices and define optimal procedures\. Ø A strategist implementer with recognized proficiency in spearheading business to accomplish corporate plans and goals successfully by exercising cross\-functional team coordination in processes, estimations, and feasibility study\. Ø Functioning with clients, technical teams for securing & executing concurrent objectives; envisioning usage of new technology and tailoring its usage for achieving desired results along with CMMI Audit processes\. Ø Good knowledge of Agile Methodology, Waterfall, Spiral \- Project Management methodology\. Ø Possess insightful knowledge on AI Tools \(Claude, Jira Rovo, ChatGPT, Roo Code\), Dashboard AI, ETL Ascential Datastage 7\.5 and PX 7\.5\.2, MPP, COGNOS, CA\-PPM\(Clarity\), WebFocus, VisionPlus, AWS Cloud, BigQuery, GCP \(Google Cloud Platform\), Databrick, CI/CD, Microsoft TFS, AZURE DevOps, Jenkins, GitLab, GitHub, Jira, Slack, Confluence, SonarQube for continuous inspection of code quality to perform automatic reviews with static analysis of code to detect bugs, PHP, Laravel, PHP Unit & Jest for code coverage, \.Net, ASP\.Net, React Native, React\.js, Node\.js, Angular, Java Spring Boot, APIs, Familiar with working on Automated Testing Tools \(NUnit, Katalon, Mog\), Performance tool – NeoLoad, MS Visual Studio, MS SQL Server, SSRS, WebAPI, DevOps, CI/CD \(Jenkins, Azure DevOps\), CMMI, Versioning Control Systems \(TFS, VSS, CVS\)\. ## Location Gurgaon ## AI stack claude gemini ChatGPT Fireflies\.ai Otter\.ai Roo Code ## Work experience Director, Delivery Success at Sarvika Technologies Pvt\. Ltd\., Oct 2025 \- Present · 1 yr, Gurugram, Key Deliverables: ●Own end\-to\-end delivery of enterprise\-grade digital programs, ensuring delivery on scope, time, and budget across headless, composable, and cloud\-native technology stacks\. ● Orchestrate cross\-functional teams \(engineering, design, product, QA\) and manage resource allocation across a portfolio of concurrent client engagements\. ●Serve as primary delivery interface for C\-level and senior client stakeholders, providing transparent programme updates and managing expectations proactively\. ●Translate high\-level business objectives into actionable delivery roadmaps and sprint\-level plans using Agile frameworks\. ●Drive portfolio\-level planning and reporting, maintaining full visibility of capacity, risks, financials, and delivery health across all active programs\. ●Partner with solution architects, engineers, and product designers to identify and resolve dependencies, technical risks, and blockers ahead of schedule\. ●Environment: BMA \(Mobile App\) project: A cross\-platform mobile application built with a shared codebase for both iOS and Android\. React Native — single codebase powering both platforms, with native performance and a shared component layer\. Expo — managed workflow and Expo SDK for native capabilities, over\-the\-air updates and a faster build/release cycle\. Design System — a shared component library so the app's UI stays consistent across every screen and scales cleanly as features are added\. React Query — server state management for the app: data fetching, caching, background refetching and sync, which keeps the app responsive and cuts down redundant network calls\. Achievements: ● Acting as a trusted delivery advisor to clients, shaping engagement models and identifying acceleration opportunities across the portfolio\. ●Established delivery governance structures from the ground up for multiple enterprise programs, reducing risk exposure and improving stakeholder confidence\. Director, Delivery Customer Success at GenXAI Analytics Pvt\. Ltd\., Aug 2024 \- Feb 2025 · 7 mos, ●Oversee the successful delivery of Cloud Migration, Web and Mobile App, Databricks practice, data\-driven projects or products built on cloud applications, Machine Learning ML, Data Science, Data Engineering, and/or Artificial Intelligence AI ensuring all projects are delivered on time, within scope, and within budget\. ●Transforming cooperation and communication between departments transparently communicate the status of the project to all the stakeholders on a regular basis and assist in pre\-sales initiatives\. ●Managing the deliverables and making sure the team's KPIs, requirements fulfilled are among the primary duties\. Other duties include managing and persuading a diverse group of stakeholders across borders to provide new projects and/or capabilities \(i\.e\. Databricks practice setup creation, AI projects\) ●Managing medium to large, complex development projects end\-to\-end project from initiation to planning, execution, implementation, and post implementation activities along with project estimations, project planning, budget, resourcing, and monitoring perspective\. ●Ability to effectively work with a varying set to stakeholders including VPs, senior resource managers, directors and leadership\. Working on project management, consulting and cross\-group collaborations\. ●Perform risk management to minimize project risks\. Establish and maintain relationships with third parties/vendors\. ●Identified and resolved bottlenecks and show stoppers on all delivery schedules and timelines ●Defining, leading and developing the Product and IT Roadmaps to highlight key milestones while creating project deliverables and defining requirements, scope, duration and cost of projects\. ●Work closely with the Client Partner and other team members to ensure seamless project execution and client satisfaction\. ●Track project performance, specifically to analyze the successful completion of short and long\-term goals\. Report and escalate to management as needed\. Senior Program Manager, Director at Monocept Consulting Pvt\. Ltd\., Aug 2023 \- Apr 2024 · 9 mos, Gurugram, Haryana, India, ●Accountable for managing end\-to\-end Engagement/Delivery from inception to completion, ensuring that projects are delivered on time, within budget, and meeting the defined scope with a team of \~ 100\+ members working on projects/programs\. ●Managing the deliverables for Cloud Migration,Web \(mPRO, Dolphin, mSales etc\) and Mobile \(SupperApp\) and making sure the team's KPIs, requirements fulfilled are among the primary duties\. Other duties include managing and persuading a diverse group of stakeholders across borders to provide new projects and/or capabilities \(i\.e\. OCR \- Optical Character Recognition, New Track Approval\)●Establishing performance metrics and KPIs to monitor the effectiveness of IT operations\.●Managing medium to large, complex development projects end\-to\-end project from initiation to planning, execution, implementation, and post\-implementation activities along with project estimations, project planning, resourcing, and monitoring perspective●Defining, leading and developing the Product and IT Roadmaps to highlight key milestones while creating project deliverables and defining requirements, scope, duration and cost of projects\.●Transforming cooperation and communication between departments, transparently communicate the status of the project to all the stakeholders on a regular basis●Ability to effectively work with a varying set to stakeholders including VPs, senior resource managers, directors and leadership\. Working on project management, consulting and cross\-group collaborations\. ●Stabilizing the program through diligent engineering rigor improvements, succession planning to de\-risk programs, driving client engagement workshops to baseline expectations● Directing technology planning and direction, strategy development, leadership and implementation, business and operational transformation execution, business solution delivery, and business development\. Technical Program Manager at Xceedance Consulting India Pvt\. Ltd\., Jun 2022 \- Aug 2023 · 1 yr 3 mos, Gurugram, Haryana, India, ●Managing medium to large, complex development projects end\-to\-end project from initiation to planning, execution, implementation, and post\-implementation activities along with project estimations, project planning, resourcing, and monitoring perspective ●Developing detailed project plans and managing project deliverables in line with the plan ●Working on project management, consulting and cross\-group collaborations\. ●Defining, leading and developing the Product and IT Roadmaps to highlight key milestones while creating project deliverables and defining requirements, scope, duration and cost of projects ●Directing technology planning and direction, strategy development, leadership and implementation, business and operational transformation execution, business solution delivery, and business development ●Stabilizing the program through diligent engineering rigor improvements, succession planning to de\-risk programs, driving client engagement workshops to baseline expectations and SLAs\. ●Transforming cooperation and communication between departments, from a reactive approach to a proactive and team\-oriented one that spanned all teams\. ●Engaged in complete lifecycle of the project \(Design, administer, test and deployment support\) and worked closely with click implementation and support team ●Developing a project governance model for IT Projects with focus on providing transparency in project selection, project priority and execution and management reporting\. ●Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings Achievements:●Achieved 70% efficiency in application operations by implementing code optimization and database performance operations, which resulted in signoff of deliverables ●Implemented product strategies and roadmaps to maximize success and minimize business disruption, that increased product quality and releases by 80% Technical Program Manager at Datametica Solutions Private Limited, Jul 2021 \- May 2022 · 11 mos ## Education M\.Tech, Electrical, National Institute of Technology, Kurukshetra, Haryana B\.E, Electronics and Telecommunication, North Maharashtra University [View the original profile](https://tal.club/meet/amit-singhal) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Person", "@id": "https://tal.club/meet/amit-singhal#person", "name": "Amit Singhal", "url": "https://tal.club/meet/amit-singhal", "image": "https://tal.club/meet/amit-singhal/profile-photo.jpg", "description": "Meet Amit Singhal, Director Delivery Customer Success | AI | Databricks, GCP, CSM, PRINCE2, ITIL | Cloud Migration | Senior Program | Project Management | Delivery & Product Management based in Gurgaon. 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