Headline

Founder & Owner | The Kefi Cafe | Cafe

Location

Gurugram

Work experience

Founder at The Kefi Cafe, May 2025 - Present · 1 yr 1 mo

Founder at The Urban Khopcha, Dec 2024 - Sep 2025 · 10 mos, Noida, Uttar Pradesh, India, The Urban Khopcha is more than just a cafe — it's a cozy urban retreat where quality food meets heartfelt service. We are committed to delivering exceptional culinary experiences with a menu crafted to delight every palate. Our mission goes beyond serving delicious meals; we aim to create a welcoming space where happiness and good vibes thrive. Whether you're here for a quick coffee, a hearty meal, or meaningful connections, we strive to make every visit memorable. Join us as we serve happiness, one plate at a time.

Senior Executive at SixSails, Mar 2021 - Sep 2022 · 1 yr 7 mos, Gurugram, Haryana, India

Sr. Executive at Fareportal, Mar 2018 - Mar 2021 · 3 yrs 1 mo, Gurugram, Haryana, India, • Planning & sending tickets, hotels, insurance and other travel services • Cooperating with customers to determine their needs and advising them appropriate destination, modes of transportation, travel dates, costs & accommodations

Process Associate at GENPACT, Aug 2015 - Oct 2017 · 2 yrs 3 mos, Gurugram, Haryana, India, Provide inbound/outbound call support to FE/Customer regarding their technology systems. • Provide an enhanced customer experience to all callers of our Employee Response Center hotline • Management of daily processes (VSAT offline reports, file transmission exceptions, investigation of stores not reporting sales for 3 or more days, etc.) that serve to maximize availability of the technical systems used by our stores • To work closely with staff, management team, and client as necessary

Education

Master of Business Administration (M.B.A.), International Business/Trade/Commerce, INLEAD

Bachelor’s Degree, Business Administration and Management, General, Institute of Information Management and Technology, Aligarh