Headline

Founder & CEO, Coheron | Building Axiom — The Bedrock Logic Layer for Enterprise | DEX & FlowSpace Architect | Ex-HP (21 Years) | ITSM, CX & Digital Transformation Leader | ITIL

About

I spent 21 years inside one of the world's largest technology companies watching the same problem repeat itself: fragmented data, lost context, and leaders exhausted from stitching information together just to make a decision. I call it The Cognitive Load. It is the silent killer of enterprise velocity. In April 2025, I left HP to solve it. Coheron is the vehicle, Axiom is the bedrock. Derived from the Greek axíōma—"that which is worthy"—Axiom is the logic layer ensuring companies never lose their memory or agility. We turn fractured workflows into unified, sovereign intelligence. The Foundational Pillars of Axiom • DEX (Distributed Execution Layer): A vendor-neutral “universal remote.” DEX orchestrates workflows across Google, Salesforce, and HPE, ensuring execution stays consistent regardless of the underlying vendor stack. • FlowSpace (Persistent Decision Context): The organizational memory layer. It captures the "why" behind every decision, providing AI with the situational awareness required to act as a true strategic partner, rather than a basic chatbot. The 2026–2031 Blueprint Our roadmap is deliberate and aggressive. Phase 1: Prove the bedrock with 200 high-growth startups. Phase 2: Pivot to a robust PaaS model. Phase 3: Establish Coheron as the Sovereign Gateway that global giants must adopt to navigate and succeed in the Indian market. By 2031, we aim for a $1B valuation and ₹150 Cr+ ARR. This growth funds the Sovereign Custodian Foundation, building 40 Social Compounds to unite orphans and seniors in a generational bridge of care. Two Decades of Preparation My perspective isn’t academic; it was forged in the trenches of global enterprise IT. At HP, I led the migration of 12,000+ users from legacy systems to Genesys Cloud—a multi-continent orchestration that revealed exactly how enterprise systems break and how they heal. I delivered $2M+ in annual OPEX savings, architected inter-regional BCP frameworks, and earned the HP Alchemist Award (FY21) for transformational leadership. I have managed 200+ engineers, governed global BPO partners, and sat in the rooms where high-stakes executive decisions are made in minutes. Why Coheron? I’ve spent 21 years living the problems Axiom solves. I bring a practitioner’s scars and a builder’s vision to the table. We aren't asking for permission to change the enterprise—we’re building the new reality alongside the giants. If you are building in the DEX/FlowSpace arena, looking to invest in the future of enterprise logic, or share our passion for the 40 Compounds mission — let’s connect. 📍 Bengaluru

Location

Bengaluru

AI stack

claude

gemini

Work experience

Founder & Chief Executive Officer at Coheron Tech Pvt. Ltd., Dec 2025 - Present · 10 mos, Bengaluru, Karnataka, India, Founded Coheron to build Axiom — the foundational logic layer that solves enterprise cognitive load by unifying execution (DEX) and decision context (FlowSpace) across Google, Salesforce, HPE and beyond. Executing a 5-year blueprint (2026–2031): • Phase 1 — The Launchpad (May 2026–April 2029): Proving the bedrock through NexusOps v4.2, onboarding 200 startups via incubator partnerships, opening the GuardianFlow PaaS, and launching the first 5 Social Compounds. Year-3 target: ₹15 Cr ARR with Axiom recognized as a “Local Hero” standard. • Phase 2 — The Unicorn Leap (May 2029–May 2031): Finalizing Venture Client partnerships with Salesforce, HPE, and Google; shipping the Universal Console that lets a CEO live-migrate data between giants with a single toggle; completing 40 Social Compounds as the ESG moat that earns a license to operate at the highest levels of government and defence. • 2031 Milestone: ₹150 Cr+ ARR · $1B valuation · IPO/Exit readiness. Core build priorities: • → DEX Protocol v1.0 — the middleware that makes Axiom the master switch between giants • → FlowSpace Ledger — requiring decision_context metadata on every database state change • → CoheronConnect SDK — enabling third parties to write Axiom-compliant connectors • → CloudInaBox v1.0 — on-prem and sovereign-edge deployment aligned with HPE • → Axiom Total Intelligence — predictive business-failure modelling built on four years of curated Decision Context Dual mission: Building the Foundation as Sovereign Custodian — the GOI-governed structure that funds the 40-Compound social infrastructure (Orphanage + Old Age Home) in parallel with the commercial engine.

Global Manager Enablement & Deployments at HP, Nov 2020 - Apr 2025 · 4 yrs 6 mos, Hybrid, Global Enablement & Deployment Manager | HP Strategic and results-oriented leader with extensive experience in global digital transformation and large-scale technology deployments. Proven track record in orchestrating cloud migrations, optimizing agent productivity, and leading multicultural teams across international markets. Expert in bridging the gap between complex IT infrastructure and operational excellence to drive multi-million dollar cost savings. Roles and Responsibilities: - Architected comprehensive roadmaps for global call center tools, ensuring seamless internal launches across diverse georaphies. - Spearheaded the end-to-end migration from legacy on-premise telephony to Genesys Cloud for 12,000+ internal and BPO users. - Engineered an advanced Business Continuity Plan (BCP) allowing for inter-regional call transfers, significantly increasing operational resilience. - Realized over $2M in annual cost savings by implementing a multi-skilling initiative that improved agent utilization, and reduced headcount requirements. - Managed pilot programs for emerging technologies, utilizing phased execution to mitigate risk before full-scale global releases. - Developed a centralized resource library for known issues to improve agent availability. - Directed high-performing, multicultural teams across the globe, fostering an inclusive environment that leveraged diverse backgrounds for project success. - Established robust feedback loops and post-launch analysis to drive continuous improvement. - Facilitated change management communications to global staff to minimize resistance and accelerate adoption. Key Achievements: - Recipient of the Alchemist Award (FY21) for excellence in innovation and transformational leadership. - Led the successful global rollout of digital technologies to 12k+ users across multiple continents and partner sites. - Delivered $2M+ in OPEX reduction through strategic agent upskilling and resource optimization.

Manager OSC & APJ BCP Lead at HP, May 2016 - Oct 2020 · 4 yrs 6 mos, On-site, Manager APJ Operations Support Center (OSC) & APJ BCP Lead Key Roles & Responsibilities: - Aligned high-level IT strategy with daily technical operations across all APJ sites, managing both internal teams and BPO partners. - Directed the enablement and deployment of mission-critical call center tools, ensuring seamless technology adoption by users. - Collaborated with cross-functional IT teams and external vendors to maintain high availability and tested robust Disaster Recovery (DR) redundancy plans. - Exercised full decision-making authority during major incidents, leading rapid response efforts to minimize downtime and business impact. - Standardized workflows by implementing ITIL best practices, enhancing service delivery efficiency and process transparency. - Reported performance metrics and operational data to executive leadership on a weekly and monthly basis to support data-driven decision-making. - Designed a Business Continuity Management (BCM) program based on thorough Business Impact Analysis (BIA) and outlined responses to specific scenarios like telephony system failure, network downtime etc to ensure minimal operational disruption. - Chaired the BCP Committee as the primary point of contact during crises, managing communication and resource allocation. - Audited systems for compliance with international standards, ensuring all processes met ISO 22301 (Business Continuity Management Systems) requirements. Key Achievements - - Digital Transformation: Managed the end-to-end migration from a legacy CRM to a cloud-based CRM and successfully deployed new Genesys Telephony solution for 5,000+ users. - Uptime Optimization: Achieved a 10% reduction in annual downtime hours through enhanced monitoring and proactive redundancy testing. - Certifications: Earned ITIL Foundation and Service Operations certifications to drive service excellence. - Specialized Training: Completed advanced Business Continuity Planning (BCP) training at BCP Asia in Singapore.

Operations Manager at HP, Nov 2014 - Apr 2016 · 1 yr 6 mos, On-site, Operations Manager - Centralized Hardware Dispatch (CHD), Printers - Organizational Leadership: Directed a large-scale hardware dispatch operation, managing a leadership tier of 6 Unit and Team Managers with oversight of 200+ L2 Engineers and 20 Technical Leads. - Performance & KPI Governance: Accountable for end-to-end service delivery, consistently exceeding targets for Service Level (SL), Hardware CSAT, Repeat Repair (RR), and No Trouble Found (NTF) metrics. - Strategic Financial Management: Controlled operational budgets and incentive programs; spearheaded annual budget preparation, forecasting requirements for personnel, technology licensing, and infrastructure. - Data-Driven Trend Analysis: Conducted deep-dive reviews of weekly and monthly performance data to mitigate systemic issues through the implementation of targeted Corrective Action Plans (CAPs). - Talent Strategy & Succession Planning: Engineered a leadership pipeline by identifying and mentoring high-potential talent, ensuring business continuity through robust succession planning. - Retention & Attrition Management: Spearheaded root-cause analysis of staff turnover, implementing high-impact retention strategies that stabilized the workforce. - Workforce & Technical Integration: Partnered with Workforce Management (WFM) for long-term forecasting while ensuring CRM and Omni-channel tools were optimized for engineering workflows. Key Achievements: - Fiscal Impact & Cost Efficiency: Delivered $1.2M in annual savings for FY15 through strategic process optimizations in the printer hardware division and improved asset recovery protocols. - Top-Tier Engagement: Achieved a record-breaking VIA (Voice Insight Actions) score of 94% in FY14, reflecting exceptional team morale and leadership alignment. - Distinguished Leadership: Recognized with the "Leading the Way" Award (FY14) for demonstrating superior operational excellence and strategic vision within the organization.

Voice Coach at Wipro Spectramind Bpo Limited., May 2002 - Jan 2004 · 1 yr 9 mos, New Delhi, Delhi, India, - Vocal Training: Coaching agents on pronunciation, phonetics, intonation, and "accent neutralization". - Call Auditing: Listening to live or recorded calls to identify linguistic errors, filler words, and "dead air". - Soft Skills Development: Training agents on empathy, active listening, de-escalation techniques, and rapport building. Feedback & Calibration: Providing 1-on-1 feedback to agents and having calibrations with other Voice Coaches to ensure consistent grading of call quality. Curriculum Design: Creating training modules, role-play scenarios, and "soft skill" templates for delivery.