About
Delivery Manager | Digital Transformation Expert | Fintech Innovator With over 8+ years of experience in the fintech industry, I specialize in leading large-scale digital transformation initiatives, implementing CRM systems, and automating business processes to boost operational efficiency and customer satisfaction. My passion lies in leveraging cutting-edge technology to streamline workflows, reduce manual tasks, and drive measurable results. At TruCap Finance Limited, I spearheaded the deployment of ZOHO CRM, significantly reducing manual processes and enhancing data accuracy across the organization. My expertise spans across loan management systems (LMS), CRM solutions, Audit Management Systems, & Compliance Management Systems (CMS), where I’ve successfully led diverse teams to ensure timely project completion while aligning with strategic business objectives. Recognized for my leadership and project execution, I was honored with the High Five Individual Award at Persistent Systems for my outstanding contributions to Salesforce projects. My hands-on approach ensures that every initiative not only meets but exceeds stakeholder expectations. Future Vision: In the next 3-5 years, I aim to transition into management consulting, helping businesses achieve digital excellence through process optimization, CRM solutions, and automation. I also aspire to launch my tech-driven venture focused on empowering businesses through digital innovation. If you’re looking for a project management professional who can lead transformative projects, implement CRM systems, and drive business growth through technology, let’s connect!
Work experience
Delivery Manager at Grant Thornton Bharat LLP, Jul 2025 - Present · 1 yr 4 mos, Gurugram, Haryana, India
Senior Project Manager at TruCap Finance Limited, Jun 2023 - Jul 2025 · 2 y 1 mo, Mumbai
Business Analyst at Persistent Systems, Jul 2021 - Nov 2022 · 1 yr 5 mos, Mumbai Metropolitan Region
Senior Business Analyst at Dhanvarsha Finvest Limited, Apr 2021 - Jul 2021 · 4 mos, Mumbai, Maharashtra, India
Business Analyst at Dhanvarsha Finvest Limited, Mar 2020 - Apr 2021 · 1 yr 2 mos, Mumbai, Maharashtra, India
Executive Business Application at Dhanvarsha Finvest Limited, Jun 2019 - Mar 2020 · 10 mos, Mumbai Area, India
Consultant at Sutherland, May 2017 - Nov 2018 · 1 yr 7 mos, Navi Mumbai
Analyst at eClerx Services Ltd, Jan 2015 - Mar 2017 · 2 y 2 mo, Mumbai
