Client Manager | Medical Billing & RCM | ECW · Tebra · AdvancedMD · NextGen | Team Lead | US Healthcare | HIPAA Compliant | Open to Opportunities




Surat, Gujarat, India

Master of Business Administration - MBA, Operations Management and Supervision
Dr. D. Y. Patil Vidyapeeth
Bachelor of Business Administration - BBA, Business Administration, Management and Operations
Shree Uttar Gujarat BBA & BCA College
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Surat
Client Manager at Synergy Info Outsourcing Pvt Ltd, Nov 2025 - Present · 7 mos, I'm a Client Manager with 4+ years of hands-on experience in US healthcare medical billing and revenue cycle management — and a track record of growing fast. Starting as a Billing Executive at Synergy Info Outsourcing, I was promoted to Team Lead (managing a team of 6) and then to Client Manager — all within the same organisation, because I believe in earning every step forward. What I bring to the table: 🔹 End-to-end RCM — from charge entry and claim submission to denial management and AR follow-up 🔹 Client management — serving as the single point of contact for multiple US healthcare accounts, ensuring SLA compliance and high satisfaction 🔹 Team leadership — hiring, training, mentoring, and managing billing teams 🔹 EHR expertise — ECW, Tebra/Kareo, IMS, AdvancedMD, NextGen Healthcare, OpenEMR 🔹 HIPAA compliance across all client engagements I'm currently completing my MBA in Operations (Expected 2026), which has sharpened my approach to process improvement, data analysis, and strategic thinking — skills I apply every day in my client-facing role. I'm actively exploring new opportunities in medical billing, RCM operations, or healthcare client management — ideally where I can lead teams, own client relationships, and drive measurable results. 📩 Open to connect with recruiters, healthcare operators, and RCM professionals. Feel free to reach out at amisha.pforwork@gmail.com
Team Lead at Synergy Info Outsourcing Pvt Ltd, Dec 2022 - Oct 2025 · 2 yrs 11 mos
Customer Service Representative at Synergy Info Outsourcing Pvt Ltd, Nov 2021 - Nov 2022 · 1 yr 1 mo
Summer Intern at Lotus e-commerce pvt ltd, 2018 - 2018 · Less than a year, Surat, Gujarat, India
Master of Business Administration - MBA, Operations Management and Supervision, Dr. D. Y. Patil Vidyapeeth
Bachelor of Business Administration - BBA, Business Administration, Management and Operations, Shree Uttar Gujarat BBA & BCA College