Customer Success

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India


Goa, India

Goa, India

MSc, International Marketing and Exporting
University of Galway

Bachelors, Computer Science
Goa University
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Associate Manager - Customer Success at Rimigo, Jul 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India
Senior Lead Customer Success at Crio.Do, Nov 2023 - Jul 2025 · 1 yr 9 mos, Bengaluru, Karnataka, India
Customer Success Lead at Crio.Do, Nov 2022 - Nov 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India
Customer Success Associate at Crio.Do, Oct 2021 - Nov 2022 · 1 yr 2 mos, Crio platform provides personalized & adaptive learning opportunities for IT developers and enables tech organizations to nurture this talent. As a customer success associate at Crio I manage a customer base of about 180-200 users. Primarily, responsible for problem solving and driving user progress across various sprints that are conducted at Crio. Additionally, responsible for handling incoming customer queries and provide them with an effective solution. Some other responsibilities include: -Conducting orientation sessions and familiarizing users with Crios offerings -Monitoring users feedback and improving the quality of sessions delivered by working with the content team -Resources are timely updated -Being in touch with users in on-boarding stage and designing a customized learning journey based on their experience and liking.
Strategic Alliance Officer at MeWo Meetings & CoWorkings, Jan 2021 - Aug 2021 · 8 mos, Goa, India, Headed the vertical which provides an end to end solution to the concept of destination workspace. Managed an inventory of 20+ rooms. Core responsibilities included acquiring and activating new properties and building strategic partnerships. Other duties involved maintaining client and partner relationships, making sure any queries rising on a day to day basis are resolved and reported, generating monthly revenue projections.
Business Development Intern at MeWo Meetings & CoWorkings, Aug 2020 - Dec 2020 · 5 mos, Goa, India
MSc, International Marketing and Exporting, University of Galway
Bachelors, Computer Science, Goa University