Headline

Lead Business Analyst & Product Owner with 15 years of experience | Product Management | Agile Product Delivery | Requirements Engineering | Healthcare Technology | Stakeholder Management | Product Strategy & Roadmap

About

I am a seasoned Lead Business Analyst and Product Owner with nearly 15 years of experience across Business Analysis, Product Ownership, and Agile Delivery — built almost entirely within the US Healthcare, Life Sciences, and Technology sectors, working on-site with corporate clients including Analog Devices, IQVIA, Optum, and Aetna. I translate complex business needs into scalable, customer-focused solutions that drive business transformation. I currently work at Mindteck, embedded with Analog Devices, a global semiconductor leader, driving product strategy, roadmap planning, and backlog prioritization. Earlier in my career, I supported IQVIA on clinical technology and eCOA/ePRO product delivery, Optum on claims integrity and Fraud, Waste & Abuse analytics, and Aetna on US healthcare claims adjudication — giving me a rare, end-to-end view of the healthcare value chain, from claims operations to clinical technology to enterprise product strategy. My strong product mindset lets me bridge business strategy, customer needs, and technology capabilities. I excel in cross-functional product leadership, partnering with business leaders, engineering, QA, and subject matter experts across these organizations to drive shared ownership and successful product outcomes. I bring a proven track record in product discovery, problem analysis, and solution shaping — evaluating business opportunities and prioritizing features with the discipline that comes from operating inside regulated, high-stakes environments. Key achievements include leading delivery-ready Agile backlogs for Analog Devices, facilitating Agile ceremonies that improved team alignment on IQVIA's clinical platforms, and strengthening claims analytics and investigation tooling at Optum through rigorous UAT and validation. My combined depth in healthcare operations, life sciences technology, and enterprise product delivery positions me uniquely for Senior Product Owner roles where domain credibility and stakeholder trust matter as much as Agile execution.

Location

Bengaluru

AI stack

claude code

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Work experience

Lead Business Analyst / Product Owner - Client: Analog Devices at Mindteck, Apr 2023 - Present · 3 y 6 mo, Bengaluru, Engaged as a contingent consultant through Mindteck, embedded with Analog Devices, a global leader in semiconductor and signal-processing technology, driving product strategy and Agile delivery. ⦿ Lead product strategy, roadmap planning, and backlog prioritization for a global technology client, translating business objectives into delivery-ready product requirements. ⦿ Facilitate requirements workshops, user story development, and acceptance criteria definition to keep Agile backlogs delivery-ready across multiple sprint teams. ⦿ Coordinated client communication and product backlog management, review meetings, and assisted product roadmap planning to enhance product value under Agile methodology ⦿ Partnered directly with business, product, engineering, and QA stakeholders to manage priorities, dependencies, and delivery expectations at scale. ⦿ Led Agile teams of up to 5 members, driving key initiatives through sprint-based delivery cycles. ⦿ Drove requirements documentation (SRS) across multiple subsystems and releases, maintaining strict adherence to FDA and ISO standards.

Senior Business Analyst / Scrum Master - Client: IQVIA at emids, Feb 2021 - Apr 2023 · 2 yrs 3 mos, Remote, Deployed via Emids as a contingent consultant with IQVIA, a global leader in clinical research, healthcare data, and technology. ⦿ Managed a cross-functional Agile team of 8 members, steering initiatives from backlog to delivery. ⦿ Owned product and sprint backlog management, converting business and clinical requirements into prioritized, delivery-ready user stories. ⦿ Facilitated end-to-end Agile/Scrum ceremonies — sprint planning, daily stand-ups, backlog refinement, and retrospectives — improving team alignment and delivery transparency. ⦿ Delivered an average of 40 story points per sprint, consistently shipping high-value product increments. ⦿ Authored and refined user stories and acceptance criteria, supporting estimation, decomposition, and release planning. ⦿ Coached Scrum best practices across cross-functional teams, strengthening delivery discipline for enterprise clinical technology products.

Business Analyst - Client: IQVIA at emids, Apr 2019 - Jan 2021 · 1 yr 10 mos, On-site, Contingent consultant via Emids, delivering clinical technology solutions for @IQVIA's global clinical trial platform. ⦿ Delivered customized eCOA, ePRO, and ClinRO solutions for regulated clinical studies, covering requirements analysis, functional specifications, and test planning. ⦿ Translated complex clinical and business requirements into structured specifications supporting configuration, system integration, and validation. ⦿ Contributed to a reusable measures library that improved standardization and accelerated scalable clinical technology rollouts. ⦿ Partnered with clinical SMEs and technology teams to ensure solution usability and regulatory alignment in a highly regulated environment.

Senior Claims Analyst - Client: Optum Inc. at emids, Feb 2014 - Mar 2019 · 5 yrs 2 mos, On-site, Contingent consultant via Emids, supporting claims integrity operations for Optum, a UnitedHealth Group company and one of the largest healthcare services organizations in the US. ⦿ Investigated paid healthcare claims to identify Fraud, Waste and Abuse (FWA), payment integrity issues, and regulatory non-compliance risk. ⦿ Analyzed claims data, billing patterns, and supporting documentation to detect anomalies, overpayments, and financial risk exposure. ⦿ Supported enhancement of claims analytics and investigation tooling through UAT and functional validation. ⦿ Collaborated cross-functionally to improve investigation workflows and drive continuous process improvement.

Claims Processing Executive - Client: Aetna Inc. at HGS, Jun 2011 - Sep 2013 · 2 yrs 4 mos, Bengaluru, Contingent consultant via HGS, processing US healthcare claims for @Aetna Inc., a leading national health insurer. ⦿ Adjudicated complex US healthcare medical and facility claims per Aetna policy and CMS guidelines. ⦿ Validated claim eligibility, benefits, and payment requirements to ensure accurate, compliant claims processing. ⦿ Trained and mentored new team members on claims workflows, systems, and quality standards. ⦿ Maintained consistently high processing accuracy, meeting or exceeding operational performance targets.

Education

Bachelor of Science, Computational Science, Al-Ameen Arts, Science & Commece College (Bangalore University)