Headline

Product Leader | Agentic AI, SaaS & Data Products | Driven Growth for BYJU’S, HT-Media, and Wadhwani Foundation | IIM K & IIT-BHU Alum

About

Product Leader with a track record of building and scaling products that sit at the intersection of user behavior, business outcomes, and complex systems. Across consumer and enterprise platforms, I have repeatedly owned problem spaces where adoption depends not just on features, but on habits, trust, and real-world constraints — from hybrid education and digital publishing to enterprise data access and AI-enabled workflows. My work has involved shaping systems around personalization, search, conversational interfaces, and automation, with a strong focus on translating probabilistic AI capabilities into dependable, decision-ready product experiences. I have spent a significant part of my career balancing growth and monetization with content quality, operational realities, and long-term platform health. I tend to do my best work in ambiguous environments where clarity has to be earned — partnering closely with engineering, data, design, and business teams to make hard tradeoffs, define evaluation criteria, and build products that hold up beyond initial launch.

Location

Gurugram

AI stack

aistudio

anthropic apis

antigravity

claude code

claude

codex

Work experience

Product Consultant at ThinkJS, Oct 2024 - Present · 1 y 10 mo, Bengaluru, Own end-to-end product strategy, customer discovery, and 0-to-1 execution for Evality.ai and Smartinerary - roadmap, prioritization, GTM, and monetization. - Cut recruiter workload by ~70% by architecting Evality.ai, an AI voice-agent platform automating first-level candidate screening for hiring teams. - Accelerated candidate shortlisting 3X and surfaced high-intent candidates 6X faster than traditional ATS tools by designing a multi-dimensional AI scoring engine across technical fit, career stability, and intent. - Eliminated manual call-rescheduling overhead by leading design of autonomous AI voice agents that conduct natural-language screening calls and self-manage follow-ups. - Enabled same-day, zero-migration client onboarding by architecting a plug-and-play integration model and a recruiter dashboard delivering client-ready, AI-generated shortlists. - Validated new monetization pathways with travel and booking partners by applying agentic workflow design and prompt orchestration to build Smartinerary, an AI-orchestrated day-wise itinerary system

Senior Product Manager at Brane Enterprises Pvt Ltd, Oct 2023 - Sep 2024 · 11 mo, Bengaluru, Karnataka, India, Owned AI platform strategy, roadmap, and evaluation for enterprise RAG, computer-vision-driven semantic search, and knowledge-graph capabilities - partnering with engineering and data science across EHR, LMS, and HRMS product lines. - Reduced manual data exploration ~40% for enterprise customers and cut hallucination-related errors by architecting a RAG-based Chat-with-Data platform (natural-language query, semantic retrieval, context assembly, LLM response), owning retrieval workflows, evaluation criteria, and enterprise use cases in partnership with engineering. - Improved enterprise search and contextual retrieval by designing a semantic knowledge graph connecting documents, videos, OCR output, handwritten notes, and speech transcripts, enabling AI-assisted knowledge discovery across the platform. - Improved content-discovery accuracy ~35% by directing a computer-vision and audio pipeline that embedded every video frame and audio track into a vector database with semantic search - keeping content searchable even with no dialogue present. - Converted a single-vertical scheduling tool into a reusable, multi-domain capability by architecting a scalable Calendar, Scheduling and Rostering engine adopted across EHR, LMS, and HRMS products. - Upskilled product, engineering, and AI research teams by authoring the company's prompt-engineering framework and leading applied research on generative AI in EdTech and automation platforms that shaped two additional product roadmaps.

Senior Product Manager at BYJU'S, May 2022 - Dec 2022 · 7 mo, Gurugram, Haryana, India, Owned product strategy, roadmap, and prioritization for engagement, retention, and adaptive assessment - serving students, parents, and teachers - across a 1M+ student platform. - Protected $122M+ in subscription revenue across 1M+ students by driving platform-wide engagement and retention initiatives supporting renewals. - Lifted renewal rates 100% post-launch by designing a Parent-Teacher Meeting (PTM) feature across 1:1 and group formats, including a Spotlight session model sustaining ~70% parent attendance. - Directed product strategy for India's largest quiz and assessment platform, unifying systems from multiple acquired companies to process 500,000+ assessments monthly at 7,000 concurrent users. - Cut subjective-answer grading time ~80% and question-bank duplication ~80% by shipping a Teacher Correction SDK and a granular, question-level multi-language architecture. - Converted ~19% of zero-attendance students into active learners and lifted DAU up to ~28% by modeling learner engagement, progression, and curriculum dependencies to redesign onboarding and re-engagement flows

DGM Product at HT Media Ltd, Dec 2021 - Apr 2022 · 4 mo, Gurugram, Haryana, India, Led product strategy, roadmap, and P&L-linked prioritization across three verticals - job seekers, employers, and upskilling - for a 15M+ MAU platform. - Improved job-match quality ~45% and application conversion by architecting an AI-powered matching engine -combining profile parsing, skills-based relevance ranking, and intent-aware recommendations - across 15M+ MAU. - Captured $7M+ in incremental revenue by architecting a Yellow.ai-based AI voice-bot sales engine that automated outbound call-center monetization for resumes, courses, and services. - Generated $1M+ in new SMB revenue by launching Shine Lite, a low-cost hiring plan, and by redesigning the core application-to-job conversion flow. - Grew engagement ~50% and course completion ~30% by launching a 500+ course upskilling platform with personalized recommendations and progress tracking.

Product Manager at Wadhwani Foundation, Mar 2021 - Dec 2021 · 9 mo, Bengaluru, Karnataka, India, Owned product strategy and platform architecture serving government bodies, institutional administrators, and individual learners - scaling adaptive, personalized skilling programs to 15 countries. - Scaled a SaaS-based LMS platform to 15 countries by architecting multi-tenant, role-based-access infrastructure for government and institutional skilling programs. - Elevated program credibility to the point of adoption by IITs, IIMs, and other top-tier institutions by hardening the platform's reliability, reporting, and third-party evaluation framework. - Increased learner acquisition ~57% by transforming offline skilling programs into structured digital onboarding andvvirtual-learning workflows. - Improved engagement ~27% and learner retention ~20% by deploying adaptive learning journeys, milestone-based progression, and behavioral nudges

Product Head at Edufruit, Aug 2017 - Feb 2021 · 3 y 6 mo, Delhi, India, Owned end-to-end product strategy for a multi-stakeholder platform - institutional administrators, teachers, and students - from customer discovery through knowledge-graph-driven adaptive learning. - Lifted active usage ~64% and concept retention ~30% across 400+ institutions and 10M+ students by architecting an academic knowledge graph and adaptive-learning engine - connecting curriculum, concepts, prerequisites, and assessments to unlock content by mastery and pace - replacing sequential chapter recommendations with prerequisite-aware personalization and teacher-facing mastery dashboards. - Reinforced concept-mastery gains at scale by launching an experiential watch-and-do learning platform with 900+ curriculum-aligned video lessons across 400+ schools. - Pioneered the organization's first hardware product by directing the Minicampus offline content-delivery device - achieving near-zero return rates across multi-school deployments and a second-generation build in partnership with Acer. - Enabled internet-free classroom learning in low-connectivity regions by engineering encrypted, zero-dependency content delivery with remote Wi-Fi-based updates.

Product Head at Magzhub, Feb 2014 - Jul 2017 · 3 y 5 mo, Delhi, Co-owned product and business strategy for a three-sided marketplace - publisher partners, institutional buyers (school/college administrators), and student readers - driving roadmap, monetization, and ML-driven personalization. - Scaled a subscription-first digital library from zero to 900K+ users (240K paying) and 1,000+ publishers by owning the product roadmap end-to-end. - Generated $10.6M+ in platform revenue by integrating IITs and central universities via SSO/IP-authenticated institutional licensing. - Improved publisher retention ~40% and content engagement ~30% by architecting a graph-based recommendation system modeling relationships between publishers, content, users, reading behavior, subscriptions, and institutions.

Project Delivery Manager at JadeMagnet, Oct 2012 - Jan 2014 · 1 y 3 mo, Bangalore, Managed delivery of a global crowdsourcing platform for creative and marketing services, coordinating distributed teams across APAC markets

Assistant project manager at VISA Steel Limited, Jul 2010 - Sep 2012 · 2 y 2 mo, Jajpur, Supported critical plant-system restoration and represented the organization at AIMA's Young Managers Convention.

Education

Executive MBA, Indian Institute of Management Kashipur

Bachelor of Technology (B.Tech.), Metallurgical Engineering, Indian Institute of Technology (Banaras Hindu University), Varanasi

Public links

github: https://github.com/ambrishnigam30