---
title: "Amarnath Prasad - Merchant trainer & Technical support in Dhanbad | Tal"
description: "Meet Amarnath Prasad, Merchant Trainer | Technical Support Executive | Software Installation & Implementation | Client Training | Remote Troubleshooting based in Dhanbad."
image: "https://tal.club/meet/amarnath-2/share-image"
---

# Amarnath Prasad on Tal

## Headline

Merchant Trainer \| Technical Support Executive \| Software Installation & Implementation \| Client Training \| Remote Troubleshooting

## Location

Dhanbad

## Work experience

Merchant trainer & Technical support at Petpooja, Nov 2025 \- Present · 8 mos, Dhanbad, Jharkhand, India, I am working as a Merchant Trainer and Technical Support Executive with hands\-on experience in software installation, product training, and client support\. I help merchants understand and use the software effectively by providing virtual and onsite training sessions\. I also assist clients with software setup, remote troubleshooting, and issue resolution to ensure smooth business operations\. I regularly coordinate with clients and internal teams to resolve queries, implement solutions, and maintain a high level of customer satisfaction\.

Technical Support Engineer at Medhavi Foundation, Feb 2025 \- Nov 2025 · 10 mos, Dhanbad, Jharkhand, India, • Delivered comprehensive IT support \(remote \+ onsite\) for desktops, laptops, printers, biometric systems, and networking devices across multiple PMKK centers and our offices\. • Monitored and audited biometric attendance data, identified suspicious activities using CCTV footage, and reported misuse with evidence from cloud\-based biometric servers\. • Managed end\-to\-end logistics operations including docket booking, vendor coordination, asset movement, and delivery tracking for multiple training centers\. • Maintained proper records of all company assets like laptops, biometrics, desktops etc\., and coordinated with vendors for AMC and repair work\.

[View the original profile](https://tal.club/meet/amarnath-2)

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