Headline

Enterprise Account Manager | Presales Engineer | Cloud & Infrastructure | Dell · Servers · Storage · APEX | Solution Engineer · RFP/RFI · TCO

About

Enterprise Account Manager | Technical Presales Specialist | Cloud & Infrastructure Enthusiast | Customer-Centric Solution Engineer I help enterprise clients cut through complexity and make the right infrastructure decisions — and I have been doing it for 5+ years from inside one of the world's largest technology companies. At Dell Technologies, I work as a Presales Specialist supporting U.S.-based enterprise accounts across cloud, storage, and server infrastructure. My day-to-day involves running technical discovery sessions, designing solutions, responding to RFPs and RFIs, building business cases, and partnering with field and partner teams to drive deals to closure. Some numbers that reflect the work: → Co-own a $30M+ opportunity pipeline with U.S. field teams → Contributed to $21M+ in closed revenue through value-aligned infrastructure proposals → Delivered 60+ discovery sessions and 50+ customised demos and PoCs → Identified $1M+ in upsell opportunities through infra health checks across 20+ enterprise accounts → Built Power BI dashboards and GTM reports that surfaced $500K+ in renewal and upsell opportunities What I work with: Dell PowerMax · PowerStore · PowerEdge servers · APEX as-a-service · Cisco networking fundamentals · Hybrid and multi-cloud positioning Beyond the technical side, I have also mentored 8–10 new hires, run 15+ internal training sessions, and led a sales team of 10+ at BYJU'S where I drove ₹1.3 Cr in new business with a 60% close rate. I am now looking for my next challenge — a Presales Lead, Solution Architect, Technical Consultant, or OEM Alliance role where I can bring this foundation to a broader stage, working across the technology ecosystem rather than a single vendor's portfolio. If you are hiring in account manager, cloud infrastructure presales, solution consulting, or alliance management — let us connect. 📍 Bengaluru, India · Open to: Bengaluru · Hybrid · Remote-friendly roles

Location

Bengaluru

AI stack

claude

gemini

ChatGPT

Work experience

Inside Product Specialist 2 — Presales | Cloud & Infrastructure at Dell Technologies, Dec 2023 - Present · 2 yrs 10 mos, Bengaluru, Remote presales engineer supporting U.S. enterprise accounts on infrastructure modernisation, hybrid cloud, and storage transformation. Pipeline & Revenue: • Co-owned $30M+ opportunity pipeline with U.S. field sales teams • Contributed to $21M+ in closed revenue through tailored infrastructure proposals • Identified $1M+ in upsell and tech-refresh opportunities via infrastructure health checks Solution Design & Presales: • Delivered 60+ technical discovery sessions and 50+ customised demos and PoCs • Authored RFP, RFI, and RFQ responses, business cases, and TCO/ROI models • Designed end-to-end infrastructure solutions covering storage, compute, and cloud Reporting & Governance: • Built Power BI and Excel dashboards for leadership pipeline and renewal visibility • Conducted health checks across 20+ enterprise accounts to improve performance and retention Enablement: • Mentored 8–10 new hires, reducing ramp-up time by ~25% • Conducted 15+ internal training sessions on storage, cloud, and as-a-service solutions Products: Dell PowerMax · PowerStore · PowerEdge · APEX · Dell Multicloud · Cisco Networking (Fundamentals)

Customer Experience Engineer at Dell Technologies, Apr 2022 - Dec 2023 · 1 yr 9 mos, Bengaluru, Karnataka, India, • Enhanced product understanding among clients by conducting technical demos/diagrams and presentations. • Extensively involved in the development of customer proposals and technical presentations, alongside delivering technical support, managing service requests and overseeing escalations. • Supported Account managers during contract negotiations, using technical expertise to address any concerns or questions raised by the customer including Capacity analysis, Tech refresh and upgrades for Enterprise Storage Arrays.

Associate Sales Engineer Analyst at Dell Technologies, Sep 2021 - Apr 2022 · 8 mos, Bangalore Urban, Karnataka, India

Business Development Manager at BYJU'S, Aug 2020 - Feb 2021 · 7 mos, Bangalore Urban district, • Managed a team of 10+ Business Development Associates across the full sales cycle • Drove ₹1.3 Cr in new business within 9 months · maintained a 60% individual close rate • Exceeded 125% of individual sales quota · improved team conversion rates by 18% • Exceeded quarterly revenue targets for 4 consecutive quarters • Led end-to-end sales cycles: lead generation, qualification, product demos, negotiation, closure • Collaborated with Product and Marketing teams to refine positioning and messaging

Business Development Associate at BYJU'S, May 2019 - Aug 2020 · 1 yr 4 mos, Kolkata, • Consistently exceeded monthly revenue targets by leveraging data-driven sales tactics and a deep understanding of customer needs. • Built long-term customer relationships through regular follow-ups, product engagement strategies, and exceptional service post-sale. • Managed end-to-end sales funnel: from lead qualification to product presentation to deal closure, contributing to the company’s rapid user base expansion.

Incubatee at Technopreneurs'​ Surrogate Ventures, Nov 2017 - Dec 2018 · 1 yr 2 mos, Kolkata, West Bengal, India, -Company Finance. -Elevator Pitching to any Investor. -Making pitch decks for B-Plan competitions. -Connecting with Indian Angel Investors and VCs. -Financial Projections. -Understanding Customers.

Education

Bachelor of Technology - BTech, Electronics And Communication Engineering, Techno India University

Computer Science, kendriya vidyalaya