Headline

Engineering Manager | Checkout, Payments, Growth, CX & Platform | D2C & E-commerce

About

Engineering Leader driving high-impact outcomes at scale. Currently managing 15+ engineers across Checkout, CX, Growth, Merch and Platform Engineering at Licious—India's leading D2C meat & seafood brand. What I Build: Leading end-to-end engineering for mission-critical consumer systems that directly impact revenue, conversion, and retention. Deep expertise in: Checkout & Payments: Architected payment infrastructure serving 1200K+ transactions monthly with 90%+ success rate. Loyalty & Growth: Built segmentation platform & loyalty ecosystem scaling to 400K+ active subscribers Platform & Infrastructure: Led infrastructure optimization reducing operational costs by ~ $10.5K/month (75% MongoDB, 20% cache reduction) MarTech Integration: Owned AppsFlyer, Firebase, MoEngage, Google Shopping Feed, and Meta Feed pipelines Leadership Philosophy: I believe in empowering engineers through clear technical direction, mentorship, and ownership. My focus: Building high-performing teams that ship fast, think big, and take pride in reliability. Key Achievements : Scaled Loyalty Program from launch to 400K+ active subscribers with bulletproof fault-tolerant design Eliminated 100% downtime on legacy system through multi-layered caching strategy Reduced infrastructure costs by $10.5K/month (75% MongoDB savings + 20% cache optimization) Cut Customer Acquisition Cost through targeted Google Shopping & Meta feed personalization Established in-house segmentation platform eliminating engineering bottlenecks for marketing Technical Depth: 10+ years building scalable backend systems. Fluent in Java, Python, PHP, JavaScript. Expert in microservices, Kafka, Redis, MongoDB, Elasticsearch. Actively exploring GenAI applications for developer productivity (AI-assisted code review, automated test generation).

Location

Bengaluru

AI stack

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Work experience

Engineering Manager at Licious, Jan 2024 - Present · 2 yrs 8 mos, Bengaluru, Karnataka, India, Leading 15+ engineers across Checkout, Payments, CX, Growth, and Platform Engineering at India's leading D2C meat & seafood brand. Own end-to-end system architecture for cart, checkout, loyalty program, recommendations, and MarTech integrations. Key Ownership Areas: Checkout & Payments: Architected payment infrastructure handling 400K+ monthly transactions with 99.9%+ success rate Loyalty Platform: Scaled loyalty ecosystem to 400K+ active subscribers with fault-tolerant design Growth Engineering: Built in-house segmentation platform enabling product/marketing teams to create & activate cohorts independently Infrastructure: Reduced MongoDB costs from $14K to $3.5K/month (75% savings) and Elasticache by 20% through query optimization and architecture migration Leadership Impact: Hired 6+ senior engineers and established technical hiring process Conducted 30+ architecture reviews guiding system design across critical domains Mentored 5+ senior engineers on technical leadership and system design Eliminated 100% downtime on legacy system through multi-layered caching strategy Technical Expertise: Microservices, Kafka, payment gateway integration, MongoDB optimization, Redis/Valkey, Elasticsearch, and GenAI applications for developer tooling.

SDE 3 at Licious, Dec 2021 - Jan 2024 · 2 yrs 2 mos, Bengaluru, Karnataka, India, Senior backend engineer leading Pricing, Promotions, and Payments systems. Owned end-to-end engineering for critical revenue and conversion systems with focus on reliability, performance, and cost optimization. Key Achievements: Built Payments microservice from scratch, integrating multiple gateways with scalable REST API layer serving 400K+ monthly transactions Achieved all-time-high payment success rates and lowest-ever Order-to-Cash cycle time through systematic optimization Architected Pricing & Promotions ecosystem driving burn reduction, revenue growth, and customer retention Led migration from monolith to microservice architecture with Kafka-based async inter-service communication Designed real-time payment monitoring system with intelligent gateway enable/disable logic Implemented fault-tolerant systems maintaining 99.9%+ uptime during peak traffic Technical Contributions: Built automated refund flow reducing manual processing by 85% Designed coupon validation engine handling 100K+ requests/day with sub-100ms latency Led system reliability improvements reducing incident response time by 60% Mentorship: Conducted 50+ code reviews, mentored 4 junior engineers, and improved code coverage from 42% to 78%. Tech Stack: Java (Spring Boot), MongoDB, MySQL, Redis, Kafka, Elasticsearch

SDE 2 at Licious, Jul 2020 - Jan 2022 · 1 yr 7 mos, Bengaluru, Karnataka, India, Backend engineer building foundational platform systems. Architected and launched Payments-as-a-Service platform and Asset Management Service supporting all consumer-facing applications. Key Projects: Payments Platform: Built PaaS from scratch integrating Razorpay, Cashfree, and other gateways. Designed REST API layer consumed by 6+ upstream services handling 50K+ daily transactions. Implemented webhook processing, reconciliation, and payment status tracking. Asset Management: Designed service for uploading, transforming, optimizing, and rendering web assets (images, documents). Implemented image optimization reducing file sizes by 45% while maintaining quality. Technical Highlights: Designed scalable microservice architecture with async processing for long-running operations Implemented caching strategies reducing API response time by 55% Optimized database queries reducing average query time from 800ms to 120ms Built CDN integration reducing asset delivery latency by 70% Designed database schema efficiently supporting 500K+ assets with search and filtering Impact: Payment system now handles millions in GMV annually with 99.9%+ uptime. Asset service powers all product imagery across platform. Tech Stack: Java (Spring Boot), MongoDB, MySQL, Redis, RabbitMQ

Senior Software Engineer at Quikr, Jun 2018 - Jul 2020 · 2 yrs 2 mos, Bangalore, Senior backend engineer leading Real Estate vertical (QuikrHomes & Commonfloor). Owned architecture, system design, and technical mentorship for product serving 10M+ monthly users. Key Contributions: Led backend development for QuikrHomes and Commonfloor—architected property listing engine handling 500K+ concurrent searches Built advanced Elasticsearch-based search system improving search accuracy by 40% Designed location-based ranking algorithm improving result relevance by 35% Created 8+ revenue-generating features including premium listings, featured properties, and sponsored results handling $2M+ annual GMV Technical Leadership: Post-acquisition: Led zero-downtime migration of CommonFloor tech stack (2M+ users) to Quikr platform Designed data migration pipeline from PHP/Laravel to Java/Spring Boot with zero data loss Built real estate marketplace features: property comparisons, price trends, market analytics Mentored 5+ junior engineers on backend architecture and scalability patterns Conducted 40+ peer reviews ensuring code quality and knowledge sharing Impact: Successfully integrated CommonFloor post-acquisition while maintaining platform stability and improving system performance by 3x. Tech Stack: Java (Play), PHP (Laravel/Symfony), JavaScript (ES6/Angular), Redis, Elasticsearch, MongoDB, MySQL, RabbitMQ

Software Engineer at Quikr, Apr 2017 - May 2018 · 1 yr 2 mos, Bengaluru Area, India, Backend engineer managing technical integration of CommonFloor acquisition. Led migration of critical user and ads systems from CommonFloor to Quikr's unified platform with zero downtime. Key Achievements: Led migration of User and Ads entities from CommonFloor to Quikr's tech stack across 2M+ user accounts Designed data migration pipeline ensuring zero data loss and seamless cutover Rewrote CommonFloor Post-Ad backend from scratch—improved latency by 50% and scalability by 3x Built real estate ad management system handling 100K+ daily ad creations and modifications Designed ads migration pipeline from legacy PHP architecture to modern Java microservices Impact: Successfully integrated CommonFloor acquisition with zero user impact and significant performance improvements across systems. Tech Stack: Java (Play), PHP (Laravel/Symfony), JavaScript (ES6/Angular), Redis, Elasticsearch, MongoDB, MySQL, RabbitMQ

Associate Software Engineer at Quikr, Jun 2016 - May 2017 · 1 yr, Bengaluru, Karnataka, India, Full-stack engineer contributing to QuikrHomes product development and internal tools. Built customer-facing features and enterprise systems supporting sales operations. Key Contributions: Full-stack development for QuikrHomes using Java (Play), PHP (Laravel), JavaScript (Angular) Implemented property search, filtering, and real-time updates for property listings Built responsive UI components for property details and comparisons Architected internal CRM tool for Quikr telesales team managing 50K+ daily customer interactions Designed customer communication workflow system improving sales productivity by 25% Built reporting dashboard providing sales team real-time performance metrics Tech Stack: Java (Play), PHP (Laravel), JavaScript (AngularJS), MySQL, Redis

Summer Intern at Quikr, May 2015 - Jun 2015 · 2 mos, Bangalore, Summer internship contributing to multiple backend projects and tools. Projects Delivered: Reverse image search tool using OpenCV—enabled users to find similar properties via image upload Ad-to-project mapping algorithm connecting classifieds to construction projects (10K+ matches) Wikimapia/OpenStreetMap data crawler for location enrichment across platform Geospatial polygon validation & editing tool for location-based features Tech Stack: Python, JavaScript, PostGIS (geospatial databases)

Education

Bachelor of Technology (BTech), Computer Engineering, Kalinga institute of industrial technology

Jawahar Vidya Mandir, Shyamali, Ranchi