Headline

Passionate and Results-Driven Professional in Medical billing and customer service.Dedicated to Driving Excellence and Innovation" Eager to learn new things and grow with it

About

As a Process Associate at Sunknowledge Services Inc., I manage the end-to-end billing processes for various healthcare providers, ensuring accuracy and efficiency. I collaborate with clients and colleagues to resolve billing discrepancies and optimize billing operations. I have also completed a certification in Business Analysis and Process Management, which has enhanced my skills and knowledge in this domain. Prior to joining Sunknowledge, I worked as an Operations Executive at Gowelnext Solution, where I oversaw and improved operational processes and delivered exceptional customer support. I cultivated positive customer experiences through effective communication, problem-solving, and a customer-centric approach. I also have experience as a Retail Cashier at Bigbazar, where I handled cash transactions and customer inquiries. I graduated from Umeschandra College with a degree in Accounting and Finance in 2022, which has provided me with a solid foundation in business and commerce. I am passionate and results-driven, eager to learn new things and grow with them. My goal is to drive excellence and innovation in the medical billing and operations industry.

Location

Kolkata

Work experience

Process Associate at Sunknowledge Services Inc., Jan 2023 - Jun 2024 · 1 yr 6 mos, Kolkata, West Bengal, India

Operations Executive at Gowelnext solution, Oct 2021 - Oct 2022 · 1 yr 1 mo, Kolkata, West Bengal, India

Education

Graduation, Accounting and Finance, Umeschandra College

Higher Secondary, Business/Commerce, General, shree didoo maheshwari