Headline

SDE @Amazon | Distributed Systems & Cloud (AWS) | Full-Stack (React • Node.js) | AI/ML Integration | Scalable Production Systems

About

I’m a Software Engineer with extensive experience building and scaling large-scale distributed systems on AWS, crafting full-stack solutions, and integrating AI/ML systems into production. I specialize in designing resilient, high-performance services using Node.js, TypeScript, React, Kafka, OpenSearch, and AWS (Lambda, API Gateway, SageMaker). Across roles, I’ve delivered measurable impact -improving system accuracy, optimizing costs, and enhancing performance at scale. I thrive on solving complex technical challenges, collaborating across teams, and driving features from design to deployment. Outside of engineering, I’m passionate about mentoring peers and sharing insights with the tech community. Core Skills: Distributed Systems • Full-Stack Development • Cloud (AWS) • Event Driven Architecture • AI/ML Production • Monitoring & Reliability. Open to connecting with engineers, builders, and tech leaders - let’s build scalable systems that matter.

Location

Bengaluru

AI stack

anthropic apis

claude code

codex

kiro

openclaw

claudecode

Work experience

Software Development Engineer at Amazon, Jun 2026 - Present · 6 mos, On-site

Software Application Engineer at Amazon, Apr 2022 - Jun 2026 · 4 yrs 3 mos, 1. Designed and deployed a production-grade LLM-based ticket classification system using Amazon Bedrock, processing 100,000+ publisher support tickets weekly with 71.4% accuracy, outperforming human baseline by 3.28×. 2. Built end-to-end AWS infrastructure using SageMaker, Lambda, EventBridge, and S3, implementing PII anonymization for secure and reliable processing. 3. Developed batch processing pipelines for automated classification and sentiment analysis, improving operational efficiency and reducing manual intervention. 4. Built and deployed ML-based image validation systems to support new Kindle device launches, ensuring data quality and production readiness. 6. Designed and built a global ticket routing and prioritization system used across worldwide AWS Support teams, handling escalations for all AWS services and directly impacting cloud operations at scale. 7. Implemented SLA-driven routing logic based on ticket severity, age, and escalation signals, significantly improving response times and escalation handling efficiency. 8. Acted as Subject Matter Expert (SME) for Kafka and OpenSearch, contributing to distributed system design, performance tuning, and architectural decisions. 9. Partnered with multiple internal teams to deliver scalable, fault-tolerant services aligned with AWS operational standards.

Associate Software Engineer at Tricon Infotech, Aug 2021 - Apr 2022 · 9 mos, 1. Contributed to a large-scale academic journal submission platform for Taylor & Francis (Informa Group), supporting high-volume publisher workflows. 2. Built RESTful APIs using Node.js and Express, and developed dynamic frontend components using Angular 12 and Formly. 3. Deployed and managed applications on AWS (EC2, S3, CloudFront), ensuring scalability and performance. 4. Wrote unit and integration tests using Jasmine and Mocha, improving code quality and deployment confidence. 5. Worked closely with cross-functional teams to deliver features from development through production.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Maharaja Agrasen Institute Of Technology, Delhi