Analyst

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

Gurugram, Haryana, India


Gurugram, Haryana, India

Bachelor of Engineering - BE, Mechanical Engineering
Manav Rachna Educational Institutions
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Noida
Senior Analyst at Personify Health, Nov 2024 - Present · 1 yr 9 mos, Noida, Uttar Pradesh, India
Senior Associate at Capline Services, Sep 2023 - Jan 2024 · 5 mos, Noida, Uttar Pradesh, India, • Managed claim processing and coordinated timely follow-ups with insurance providers. • Worked with US-based clients to gather documentation and resolve claim issues. • Provided regular updates on claims, billing, and payments. • Trained and mentored team members on RCM processes. • Led AR follow-up to accelerate reimbursement on unpaid/underpaid claims. • Handled denial management by identifying causes and submitting successful appeals
Senior Associate at Concentrix, Oct 2021 - Sep 2023 · 2 yrs, Gurugram, Haryana, India, •Ensured timely submission of all insurance claims, keeping claim cycles efficient and on track. •Investigated denied claims and filed appeals to maximize reimbursement and minimize revenue loss. •Collaborated with insurance providers to resolve issues like missing modifiers, duplicate claims, and non-covered services. •Verified patient insurance details for denied claims and responded promptly to billing inquiries from patients and insurers. •Prioritized client satisfaction, delivering high-quality service to retain and strengthen key business relationships. •Trained new team members on revenue cycle management (RCM) processes and claims-management best practices.
Senior Content Moderator at Concentrix, Jun 2020 - Oct 2021 · 1 yr 5 mos, • Translate client requirements into clear content moderation tasks. • Review video, image, and text content for policy and guideline compliance. • Maintain high accuracy and consistency in all quality checks. • Monitor emerging fraud trends to identify and flag risks. • Approve or reject content based on established moderation standards. • Identify recurring patterns and recommend rule enhancements. • Manage reported content within defined SLAs and quality benchmarks. • Use internal tools efficiently to support the moderation workflow. • Collaborate effectively with cross-functional teams to drive smooth operations.
Content Moderator at Concentrix, Jun 2019 - Jun 2020 · 1 yr 1 mo, Gurugram, Haryana, India
Bachelor of Engineering - BE, Mechanical Engineering, Manav Rachna Educational Institutions