Headline

Platform Engineer | 8 yrs enterprise platforms, 5 in Telecom BSS | Linux, Jenkins, AWS, Python, Oracle | CI/CD, HA/DR, observability | Automation and AI-driven efficiency

About

Platform Engineer with 8 years of experience across enterprise IT environments, backed by a strong foundation in database administration. I specialize in CI/CD automation, production‑grade high availability, and scalable development platform builds across both cloud and on‑premise environments. Over the last 5 years, my work has focused on the Telecom BSS domain, where I support and optimize business‑critical platforms with a strong emphasis on reliability, performance, security, and operational resilience. A collaborative team player who adapts easily to changing technologies while supporting team growth and knowledge sharing.

Location

Greater Bengaluru Area

AI stack

anthropic apis

claude code

cursor

mcp

notebooklm

obsidian

Work experience

Platform Engineer II at CSG, Sep 2023 - Present · 3 yrs 3 mos, Greater Bengaluru Area, Own end-to-end engineering and operational accountability for CSG Singleview/Encompass platform environments supporting large-scale telecom deployments, spanning architecture input, HA/DR design, release enablement, and production readiness. Led the production migration from legacy HA to an Active-Active Stretched Cluster RAC architecture and built the DR specification and RTO/RPO-aligned recovery procedures from the ground up. Act as the platform team's technical anchor during critical production incidents and customer datacenter migrations, while mentoring engineers and converting recurring failure patterns into runbooks and automation.

Platform Engineer I at CSG, Mar 2021 - Oct 2023 · 2 yrs 8 mos, Bangalore Urban, Karnataka, India, Delivered environment setup, deployment, patching, and integration troubleshooting across multiple Singleview/Encompass scrum and release teams, developing deep working knowledge of product behaviour and platform failure modes. Built Shell-based health-check and observability automation covering OS, application, HA, Tuxedo, port, and Oracle layers, cutting manual monitoring and validation effort by roughly 80%. Designed and maintained Jenkins CI/CD deployment pipelines and supported SSL/TLS and SAML SSO configuration across 100+ application interfaces and integration points.

Database Administrator at Datamate, Oct 2018 - Mar 2021 · 2 yrs 6 mos, Kochi, Kerala, India, Administered Oracle database operations across 400+ client environments underpinning business-critical healthcare and hospitality systems, with direct ownership of availability, performance, and recovery discipline. Implemented RMAN backup and recovery strategies and supported Oracle RAC and planned maintenance activities to minimise downtime, alongside a reusable database health-check utility. Partnered with development teams on SQL and PL/SQL performance tuning for high-usage modules.

Jr. Database Engineer at Noun Technologies, Feb 2018 - Aug 2018 · 7 mos, Cochin Area, India

Education

Master of Computer Application, MCA, Rajiv Gandhi Institute of Technology, Kottayam