Headline

Associate desktop engineer @ Precision Technologies LLC | Troubleshooting, Computers

About

Currently serving as an Associate Desktop Engineer at Precision Technologies LLC, contributing to seamless IT operations through expertise in troubleshooting, Active Directory management, and O365 support. With nearly 9 monyh of experience, including roles at Sysman Technologies, focus has been on resolving technical issues, managing user accounts, and supporting remote teams. Proficient in tools like Manage Engine and Veritas, enabling efficient problem-solving and collaboration. Committed to delivering reliable IT solutions that align with organizational goals while fostering a culture of innovation and teamwork.

Location

Mumbai

Work experience

Associate desktop at Precision Technologies LLC, Jan 2025 - Apr 2026 · 1 yr 4 mos, India, Associate desktop engineer handle ghatkopar branch

System Engineer at Precision Infomatic (M) Private limited, Jan 2025 - Apr 2026 · 1 yr 4 mos, Maharashtra, India

Desktop Support Engineer at Sysman technology, Dec 2023 - Aug 2024 · 9 mos, Mumbai, Maharashtra, India

System Engineer L1 at Sysman Technologies, Nov 2023 - Aug 2024 · 10 mos, Create and manage new users, email IDs etc, and resolve related problems. Creation of User accounts in Active Directory, Reset password of the same Restoring AD account of the user Disabbling user accounts and moving the user into proper OU Taking PST and One drive backup from Veritas Offboarding the user account Solving daily calls related to O365 Installing Network Printer Managing tickets through Manage Engine Tool Knowledge of Group Policy Supporting to FLS (First Line Support). Upgrade of RAM/Hard drive/PSU. Resetting MFA Providing support to Remote users Having knowledge of Active Directory 2012 and 2016

Admin at MS Office 365 Admin, 2012 - 2016 · 4 yrs, Adding of new domain. License management User creation, Teams group creation and management. Giving custom admin roles (Role assignments) MFA management Knowledge of managing the O365 portal

Education

Bachelor of Arts - BA, General Studies, Dr. D. Y. Patil Vidyapeeth

BA, Pune university