Alwyn Antony profile photo 1 on Tal

Alwyn Antony

Senior Manager Talent Partnership at Randstad Enterprise

Hyderabad

11+ years of work experience

Randstad Enterprise
Oct 20262 mosPresent

Hyderabad, Telangana, India

Randstad Enterprise
Sep 20242 yrs 3 mosPresent

Hyderabad, Telangana, India

Directed operations across EMEA and APAC, overseeing 5 distinct business units (MSP, RPO, Source & Screen) and a blended team of 80–100+ FTE Spearheaded Project Dragonfly, a critical, large-scale regional migration initiative, successfully transitioning 20+ FTE's worth of work from Hungary, Australia, and Singapore to the India GBS center. Governed operational strategy across all regions, ensuring the unified delivery of diverse talent acquisition workflows and maintaining rigorous Service Level Agreement (SLA) adherence.
Randstad Enterprise
Oct 20221 yr 11 mosAug 2024

Hyderabad, Telangana, India

Managed the RPO function for major clients, collaborating closely with hiring managers and operations leads across all five business areas for North American Drove operational efficiency by 97% within the first six months of a major program transition by optimizing internal processes and team structure. Led the successful transition of two major recruitment projects from external vendors to Randstad, overseeing project stabilization, resource allocation, and knowledge transfer. Reduced time-to-fill metrics by maintaining a robust talent pipeline through strategic sourcing, screening, and interviewing initiatives.
Tech Mahindra Business Services
Apr 20211 yr 7 mosOct 2022

Hyderabad, Telangana, India

Managed multiple dynamic, complex projects concurrently for a key global tech client (Google), directing the performance and coordination of a team exceeding 100 employees across US, MX, HU, Phil & IN. Project Portfolio Oversight: Managed critical, long-term operations projects including AADC/AVMS (Age Verification) and BCF/YTTT (Birthday Correction & Offender Matching) across global operations centers. Automation & Innovation: Collaborated with the Automation team to develop a Google Extension Smart Tool that automated agent activity tracking, significantly boosting utilization and reporting accuracy. Knowledge Management: Created a Google Microsite (a one-stop solution repository for two vendor partners) and designed Two PLX dashboards that automated and tracked key internal metrics and agent scorecards. Developed and transitioned 3 Short-Term projects (i18n Languages) for Global Operations in the USA, MX, and HU, demonstrating adaptability and rapid deployment capabilities.
Tech Mahindra Business Services
May 20183 yrsApr 2021

Hyderabad, Telangana, India

HSBC
Nov 20143 yrs 3 mosJan 2018

Hyderabad, Telangana, India

Managed end-to-end banking processes, handling complex queries and complaints for the MENA region, and ensuring compliance with financial crime and anti-money laundering regulations. Process Optimization: Analyzed the root causes of recurring issues and, in collaboration with the Escalations and Back-end teams, suggested and implemented preventive measures that reduced the volume of future complaints. Compliance & Risk Management: Managed workflows related to Anti Money Laundering (AML) and Financial Crime, successfully mitigating risk while maintaining a customer-centric focus. Escalation Management: Served as a key liaison, expertly handling escalated issues and collaborating across Branch and Customer Service teams to ensure prompt resolution and continuous improvement.

Alwyn’s AI Stack

claude code
claude code
gemini
gemini
openai
openai

Education

GITAM Deemed University

Bachelor of Commerce - BCom, Business/Commerce, General

GITAM Deemed University

20183 yrs2021

Business/Commerce, General

Bhavan's Sri Aurobindo Junior College

20112 yrs2013

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Headline

Senior Manager Talent Partnership at Randstad Enterprise

About

Experienced in Project Management, Vendor management, Banking, Customer service and Technical Support with a demonstrated history of working in the information technology and services industry. Skilled in Lean Six Sigma Greenbelt, Certified in Six Sigma yellow belt. "Great leaders don’t set out to be a leader. They set out to make a difference. It’s never about the role. Always about the goal"-- Alwyn

Location

Hyderabad

AI stack

claude code

gemini

openai

Work experience

Senior Manager Talent Partnership Enterprise at Randstad Enterprise, Oct 2026 - Present · 2 mos, Hyderabad, Telangana, India

Manager, Talent Partnership, Enterprise at Randstad Enterprise, Sep 2024 - Present · 2 yrs 3 mos, Hyderabad, Telangana, India, Directed operations across EMEA and APAC, overseeing 5 distinct business units (MSP, RPO, Source & Screen) and a blended team of 80–100+ FTE Spearheaded Project Dragonfly, a critical, large-scale regional migration initiative, successfully transitioning 20+ FTE's worth of work from Hungary, Australia, and Singapore to the India GBS center. Governed operational strategy across all regions, ensuring the unified delivery of diverse talent acquisition workflows and maintaining rigorous Service Level Agreement (SLA) adherence.

Associate Manager, Talent Partnership, Enterprise at Randstad Enterprise, Oct 2022 - Aug 2024 · 1 yr 11 mos, Hyderabad, Telangana, India, Managed the RPO function for major clients, collaborating closely with hiring managers and operations leads across all five business areas for North American Drove operational efficiency by 97% within the first six months of a major program transition by optimizing internal processes and team structure. Led the successful transition of two major recruitment projects from external vendors to Randstad, overseeing project stabilization, resource allocation, and knowledge transfer. Reduced time-to-fill metrics by maintaining a robust talent pipeline through strategic sourcing, screening, and interviewing initiatives.

Team Lead at Tech Mahindra Business Services, Apr 2021 - Oct 2022 · 1 yr 7 mos, Hyderabad, Telangana, India, Managed multiple dynamic, complex projects concurrently for a key global tech client (Google), directing the performance and coordination of a team exceeding 100 employees across US, MX, HU, Phil & IN. Project Portfolio Oversight: Managed critical, long-term operations projects including AADC/AVMS (Age Verification) and BCF/YTTT (Birthday Correction & Offender Matching) across global operations centers. Automation & Innovation: Collaborated with the Automation team to develop a Google Extension Smart Tool that automated agent activity tracking, significantly boosting utilization and reporting accuracy. Knowledge Management: Created a Google Microsite (a one-stop solution repository for two vendor partners) and designed Two PLX dashboards that automated and tracked key internal metrics and agent scorecards. Developed and transitioned 3 Short-Term projects (i18n Languages) for Global Operations in the USA, MX, and HU, demonstrating adaptability and rapid deployment capabilities.

Senior Technical Support Associate at Tech Mahindra Business Services, May 2018 - Apr 2021 · 3 yrs, Hyderabad, Telangana, India

Customer Relations Officer at HSBC, Nov 2014 - Jan 2018 · 3 yrs 3 mos, Hyderabad, Telangana, India, Managed end-to-end banking processes, handling complex queries and complaints for the MENA region, and ensuring compliance with financial crime and anti-money laundering regulations. Process Optimization: Analyzed the root causes of recurring issues and, in collaboration with the Escalations and Back-end teams, suggested and implemented preventive measures that reduced the volume of future complaints. Compliance & Risk Management: Managed workflows related to Anti Money Laundering (AML) and Financial Crime, successfully mitigating risk while maintaining a customer-centric focus. Escalation Management: Served as a key liaison, expertly handling escalated issues and collaborating across Branch and Customer Service teams to ensure prompt resolution and continuous improvement.

Education

Bachelor of Commerce - BCom, Business/Commerce, General, GITAM Deemed University

Business/Commerce, General, Bhavan's Sri Aurobindo Junior College