Alwin A profile photo 1 on Tal

Alwin A

Business Management | Eager to Learn | Committed to Excellence in Every Role

Bengaluru

1+ year of work experience

Feb 20269 mosPresent

Handle customer queries and provide timely resolutions through appropriate support channels. Assist customers with issues, requests, and service-related concerns. Maintain professional communication and ensure a positive customer experience. Coordinate with relevant teams to resolve customer issues efficiently. Follow up on pending requests and ensure timely closure. Maintain accurate records of customer interactions and resolutions.
TekkyBench
Sep 20244 mosDec 2024

• Collaborating with the marketing team to develop and implement effective marketing strategies. • Utilizing modern marketing tools and techniques to enhance brand visibility and engagement. • Assisting in the analysis of marketing metrics to optimize campaign performance and improve user experience. • Actively contributing ideas and solutions during team meetings to enhance project outcomes, demonstrating effective collaboration and communication abilities. • Showing adaptability and a willingness to learn new tools and frameworks while consistently delivering high-quality results.

Alwin’s AI Stack

elevenlabs
elevenlabs
meta
meta
ChatGPT
ChatGPT
Gamma
Gamma

Education

T. John College, No.80/1, Gottigere Post, Bannergatta Road, Bangalore-83

Bachelor of Business Administration - BBA, Marketing and Finance

T. John College, No.80/1, Gottigere Post, Bannergatta Road, Bangalore-83

20223 yrs2025
St. Francis College Bengaluru

CEBA

St. Francis College Bengaluru

20202 yrs2022

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Alwin A on Tal

Headline

Business Management | Eager to Learn | Committed to Excellence in Every Role

Location

Bengaluru

AI stack

elevenlabs

meta

ChatGPT

Gamma

Work experience

Customer Support Executive at EMPATHEX SERVICE PVT LTD / (OWNLY PROCESS), Feb 2026 - Present · 9 mos, Handle customer queries and provide timely resolutions through appropriate support channels. Assist customers with issues, requests, and service-related concerns. Maintain professional communication and ensure a positive customer experience. Coordinate with relevant teams to resolve customer issues efficiently. Follow up on pending requests and ensure timely closure. Maintain accurate records of customer interactions and resolutions.

Social Media Manager at TekkyBench, Sep 2024 - Dec 2024 · 4 mos, • Collaborating with the marketing team to develop and implement effective marketing strategies. • Utilizing modern marketing tools and techniques to enhance brand visibility and engagement. • Assisting in the analysis of marketing metrics to optimize campaign performance and improve user experience. • Actively contributing ideas and solutions during team meetings to enhance project outcomes, demonstrating effective collaboration and communication abilities. • Showing adaptability and a willingness to learn new tools and frameworks while consistently delivering high-quality results.

Education

Bachelor of Business Administration - BBA, Marketing and Finance, T. John College, No.80/1, Gottigere Post, Bannergatta Road, Bangalore-83

CEBA, St. Francis College Bengaluru

Alwin A - Customer Support Executive in Bengaluru | Tal