--- title: "Alpa Khatri - Senior Engineering Manager in Bengaluru | Tal" description: "Meet Alpa Khatri, Engineering Leader@PhonePe | Platform Transformation | Enterprise Architecture | AI & LLM Strategy | Engineering Leadership | Platform Engineering | FinTech | InsurTech | MarTech based in Bengaluru. AI stack includes claude code, elevenlabs, and gemini." image: "https://tal.club/meet/alpa-khatri/share-image" --- # Alpa Khatri on Tal ## Headline Engineering Leader@PhonePe \| Platform Transformation \| Enterprise Architecture \| AI & LLM Strategy \| Engineering Leadership \| Platform Engineering \| FinTech \| InsurTech \| MarTech ## About Technology and Engineering Leader with 18\+ years of success delivering large\-scale Platform Transformation, Enterprise Modernization, Platform Engineering, AI/LLM Adoption, Digital Transformation and Scalable Architecture across FinTech, InsurTech, MarTech, Banking, Retail and Travel Technology ecosystems\. Known for building high\-performing engineering organizations, driving platform\-led growth strategies, modernizing regulated systems, accelerating developer productivity, strengthening reliability engineering practices and translating business vision into measurable technology outcomes\. WHERE CAN I ADD VALUE \- Transform legacy technology landscapes into modern, scalable, cloud\-native platform ecosystems that accelerate business growth\. \- Build engineering organizations that combine technical excellence, execution discipline, leadership depth and high\-performance culture\. \- Drive enterprise AI transformation through Generative AI, LLMs, Conversational AI, Voice AI and intelligent automation initiatives\. \- Align Product, Engineering, Business, Risk, Compliance and Executive stakeholders around strategic technology roadmaps and measurable outcomes\. KEY ACHIEVEMENTS \- Reduced software release timelines by approximately 75%, improving business responsiveness and go\-to\-market execution\. \- Led architecture modernization initiatives supporting platforms serving more than 10 million users across customer, partner and advisory ecosystems\. \- Improved operational maturity through SRE adoption, observability frameworks and governance models, reducing MTTR by approximately 40%\. \- Built and scaled multi\-layer engineering organizations comprising 30\+ engineers, technical leaders and managers while strengthening succession pipelines\. \- Delivered enterprise platforms with 99% uptime, supported 50% annual data growth, achieved 90% integration coverage and improved automation effectiveness through AI\-powered solutions\. ABOUT ME Strategic technology executive with strong business acumen, executive presence, stakeholder influence and people leadership capabilities\. Recognized for building collaborative teams, solving complex enterprise challenges, driving innovation, fostering accountability, communicating with clarity and creating environments where people and technology perform at their highest potential\. ## Location Bengaluru ## AI stack claude code elevenlabs gemini langgraph n8n notebooklm ## Work experience Senior Engineering Manager at PhonePe, May 2026 \- Present · 4 mos, Innovating Platforms for PhonePe Marketing Team Senior Engineering Manager at PhonePe, Jan 2025 \- Present · 1 yr 8 mos, \- Own enterprise engineering strategy across Life Insurance, Health Insurance, Advisory and Customer Experience domains, aligning technology investments with growth, compliance and business priorities\. \- Established AI\-first technology vision leveraging Generative AI, LLMs, Conversational AI, Voice AI and intelligent automation to improve advisor productivity and customer engagement\. \- Directed organization scaling across multiple engineering pods comprising 30\+ engineers, managers and technical leaders while implementing leadership development and succession frameworks\. Increased insurance ecosystem interoperability by delivering approximately 90% integration coverage across partner, advisory and policy administration platforms\. \- Drove customer growth and engagement initiatives through funnel optimization, digital experience enhancements and platform\-led innovation\. Engineering Manager at PhonePe, Jan 2022 \- Jan 2025 · 3 yrs 1 mo, \- Led platform transformation initiatives that re\-architected core systems into modular, reusable and API\-first platforms supporting 10M\+ users and large\-scale partner ecosystems\. \- Accelerated release velocity by nearly 75% through platform engineering practices, developer experience optimization, self\-service capabilities and engineering standardization\. \- Strengthened operational resilience through SRE practices, observability frameworks, incident governance and reliability engineering, reducing MTTR by approximately 40%\. Engineering Manager at Expedia Group, Aug 2019 \- Jan 2022 · 2 yrs 6 mos, Bengaluru, Karnataka, India, \- Directed enterprise datastore and data platform strategy supporting multiple global brands and large\-scale customer experiences\. \- Delivered cloud\-native AWS platforms leveraging Kinesis, ECS and S3 to enable real\-time, high\-volume data ecosystems\. \- Architected self\-service data platforms and scalable ingestion frameworks that improved engineering efficiency and accelerated platform adoption\. \- Established centralized schema governance and platform standards supporting 50% year\-over\-year data growth while maintaining approximately 99% platform availability\. \- Strengthened platform observability, reliability and resilience through governance\-driven operational excellence initiatives\. \- Balanced compliance, security and developer productivity requirements across SQL, NoSQL and Hive\-based ecosystems\. \- Led distributed engineering teams through organizational design, coaching and delegation models that improved ownership and execution\. \- Drove platform modernization programs that enhanced scalability, maintainability and long\-term business agility\. Technical Lead at Tesco Bengaluru, Apr 2018 \- Aug 2019 · 1 yr 5 mos, Bengaluru, Karnataka, India, \- Built scalable event\-driven content platforms supporting high\-throughput ingestion, processing and delivery workloads\. \- Developed AI\-powered moderation solutions using NLP, Microsoft LUIS and machine learning models, achieving approximately 85% content classification accuracy\. \- Delivered analytics and governance dashboards that enabled data\-driven operational decisions, compliance monitoring and business insights\. \- Partnered with product, data and engineering stakeholders to deliver strategic platform initiatives and business\-critical capabilities\. Senior Software Engineer at Tesco Bengaluru, Aug 2015 \- Mar 2018 · 2 yrs 8 mos, Bengaluru Area, India, \- Architected enterprise Digital Asset Management platforms that improved media lifecycle management and increased operational productivity by approximately 30%\. \- Enhanced microservices\-based architecture to improve scalability, reliability, fault tolerance and application performance\. \- Contributed to platform modernization efforts focused on distributed systems, automation and operational efficiency\. Associate at Goldman Sachs, Dec 2013 \- Jul 2015 · 1 yr 8 mos, Bengaluru, Karnataka, India, Worked with Conflicts Resolution Team and contributed towards building the solutions for Bankers/Traders to manage and search through past deals\. Fuzzy Search solution helped customers to figure out any conflict in past effectively\. Analyst Developer at Goldman Sachs, May 2010 \- Dec 2013 · 3 yrs 8 mos, Bengaluru, Karnataka, India Software Engineer at Accenture Services Private Ltd\., Jul 2007 \- May 2010 · 2 yrs 11 mos, Mumbai Metropolitan Region ## Education B\.E\., Computer Science, rajasthan technical university kendriya vidyalaya [View the original profile](https://tal.club/meet/alpa-khatri) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Person", "@id": "https://tal.club/meet/alpa-khatri#person", "name": "Alpa Khatri", "url": "https://tal.club/meet/alpa-khatri", "image": "https://tal.club/meet/alpa-khatri/profile-photo.jpg", "description": "Meet Alpa Khatri, Engineering Leader@PhonePe | Platform Transformation | Enterprise Architecture | AI & LLM Strategy | Engineering Leadership | Platform Engineering | FinTech | InsurTech | MarTech based in Bengaluru. AI stack includes claude code, elevenlabs, and gemini.", "jobTitle": "Senior Engineering Manager", "worksFor": { "@type": "Organization", "name": "PhonePe" }, "hasOccupation": { "@type": "Occupation", "name": "Senior Engineering Manager" }, "homeLocation": { "@type": "Place", "name": "Bengaluru" }, "alumniOf": [ { "@type": "EducationalOrganization", "name": "rajasthan technical university" }, { "@type": "EducationalOrganization", "name": "kendriya vidyalaya" } ], "knowsAbout": [ "claude code", "elevenlabs", "gemini", "langgraph", "n8n", "notebooklm" ], "mainEntityOfPage": { "@id": "https://tal.club/meet/alpa-khatri#webpage" } }, { "@type": "ProfilePage", "@id": "https://tal.club/meet/alpa-khatri#webpage", "url": "https://tal.club/meet/alpa-khatri", "name": "Alpa Khatri on Tal", "description": "Meet Alpa Khatri, Engineering Leader@PhonePe | Platform Transformation | Enterprise Architecture | AI & LLM Strategy | Engineering Leadership | Platform Engineering | FinTech | InsurTech | MarTech based in Bengaluru. AI stack includes claude code, elevenlabs, and gemini.", "dateModified": "2026-08-05T16:16:23.040Z", "isPartOf": { "@id": "https://tal.club/#website" }, "mainEntity": { "@id": "https://tal.club/meet/alpa-khatri#person" }, "primaryImageOfPage": { "@type": "ImageObject", "url": "https://tal.club/meet/alpa-khatri/profile-photo.jpg", "contentUrl": "https://tal.club/meet/alpa-khatri/profile-photo.jpg", "caption": "Alpa Khatri profile photo on Tal" }, "inLanguage": "en-IN" } ] } ```