Headline

AI Product Manager | Applied GenAI & Decisioning Systems | AML & Compliance Platforms | Enterprise Transformation | Digital Lending | API Integrations | Strategic Roadmaps | Ex-ICICI | Fintech | Product Leadership

About

Product Manager with 9+ years of experience building and scaling enterprise-grade AI/ML platforms, compliance systems, and fintech products across global payments and banking ecosystems. At Visa, I lead product strategy and delivery for enterprise AML compliance and risk management solutions. My work sits at the intersection of AI/ML-powered decisioning, workflow automation, and regulatory governance — shipping features that reduced analyst review time by 50%, defining the FY26 product roadmap, and driving a large-scale platform transformation to unify siloed compliance applications into a single, scalable architecture. At ICICI Bank (7 years, two roles), I built digital lending products for Supply Chain Finance — onboarding 25+ corporates via API and H2H integrations, cutting client onboarding TAT by 30%, and driving automation that saved 1,500+ hours/month in operational effort. I also co-built Ekuber with RBI — a national real-time cash reporting system deployed across India. What I bring to the table: → AI/ML product delivery — from model governance and explainability to workflow intelligence and decisioning platforms → Fintech and payments domain depth — digital lending, SCF, cash management, AML compliance → Enterprise platform thinking — API-led architecture, workflow orchestration, platform unification → Regulatory product experience — RBI, NPCI, TREDS frameworks across banking and payments → Consistent delivery — >90% feature adoption in Q1, multi-quarter roadmaps delivered on time 📍 Bangalore | Open to: On-site · Hybrid · Remote 📩 tripathialok93@gmail.com

Location

Bengaluru

AI stack

claude code

claude

gemini

lovable

replit

Figma Make

Work experience

Senior Product Manager at Visa, Aug 2024 - Present · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Leading AI-driven product initiatives focused on AML case management and compliance workflows, enabling intelligent case disposition and decision support for analysts • Designing AI-assisted decisioning systems that evaluate alerts and cases against business policies and risk attributes, improving analyst productivity and consistency in decision-making • Driving measurable efficiency improvements by reducing manual intervention and accelerating case processing timelines across global compliance operations • Spearheading a large-scale Transformation Program to unify multiple siloed compliance applications into a single, integrated platform, improving system interoperability and user experience • Defining system architecture for cross-platform data flow, ensuring consistency, scalability, and seamless interaction across modules • Implementing workflow orchestration capabilities including bidirectional system sync, callback automation, and queue optimization • Building real-time dashboards and insights to track analyst productivity, case aging, and operational performance • Collaborating with global stakeholders across Compliance, Risk, and Operations to identify high-impact use cases and translate them into scalable product solutions

Product Manager at ICICI Bank, Feb 2022 - Aug 2024 · 2 yrs 7 mos, Mumbai, Maharashtra, India, Serving as Product Manager in Supply Chain Finance in Digital Channel. Responsible for identification and definition of new product opportunities in the supply chain, Development of product requirements, and collaboration with cross functional teams on different aspects. Experienced professional in terms of product strategies and implementation throughout the product lifecycle.

Product Manager, Cash Management at ICICI Bank, Jul 2017 - Feb 2022 · 4 yrs 8 mos, Greater Indore Area, Served as Product Manager Cash Management. The job includes management of vendors, engagement with different teams, leadership, management of cash flow within the prescribed area.

Education

Master of Business Administration - MBA, Digital Marketing, Operations and Supply Chain Management, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Postgraduate Degree, Banking and Financial Support Services, Manipal Academy of Higher Education