Headline

Business Analyst @ Zycus | Source-to-Pay (S2P) | Lean Six Sigma Green Belt Certified | MBA - Operations and Supply Chain Management SIBM Nagpur | Operations Intern - Fresh to Home Pvt Ltd

About

Business Analyst with 2+ years on the Zycus Source-to-Pay (S2P) platform, delivering solutions for strategic UK and US enterprise clients across requirement discovery, product demos, configuration, testing, go-live and incident management. Strong product and technical fluency across SaaS platforms, integrations and technical issue triage, combined with senior stakeholder communication. Builds AI agents and automations using Claude, n8n and LibreChat. MBA in Operations Supply Chain with a Mechanical Engineering background

Location

Greater Bengaluru Area

AI stack

claude code

cursor

gemini

n8n

Work experience

Business Analyst at Zycus, Jul 2024 - Present · 2 yrs 5 mos, Bengaluru, Karnataka, India, Solutioning and delivery for strategic UK and US enterprise clients on Zycus’s Source-to-Pay platform: eSourcing, eProcurement, Contract Management, Supplier Management and Workflow Approvals. • AI and automation: Design and build agents and apps with Claude, n8n and Libre Chat for reporting, workflow automation and testing, cutting recurring reporting effort by ~50% and a key workflow by up to ~85% • Client solutioning: Lead requirement discovery, solution design and workshops with client business stakeholders daily, turning needs into agreed solutions • Demos and presentations: Deliver product demos, walkthroughs and business presentations to client teams and senior management • Delivery: Configure and implement the platform across client projects, owning delivery end to end on some and individual functions on others, and met deadlines despite compressed timelines and client-side delays • Quality: Ran end-to-end testing across 15+ scenarios before go-live, catching defects early for stable go-lives with minimal or no post-go-live issues • Technical triage: Analyze API responses for first-level diagnosis and share HAR captures and clear evidence with engineering for faster root-cause analysis; trace data across integrations to localize failures • Escalations: Drive incident resolution and alignment across clients, the product team and internal functions • Product and reporting: Contribute solution design input and testing to a new product initiative; built procurement KPI dashboards for on-demand stakeholder visibility • Recognized multiple times by internal leadership and clients

Operations Intern at FreshToHome, Apr 2023 - Jun 2023 · 3 mos, Ernakulam, Kerala, India, Built a Priority-Based Packing System from a time-and-motion study of packaging workflows, validated side by side against the existing method with a 30% improvement. Mapped the supply chain from procurement to delivery and presented the methodology to C-suite leadership.

Project Intern at Wonderla Holidays Ltd., Jul 2017 - Jul 2017 · 1 mo, Kochi, Kerala, India, Acquired a basic knowledge of the working of different amusement rides and the maintenance procedures. Helped and observed the shutdown maintenance of the different rides.

Project Intern at Apollo Tyres Ltd, Jun 2017 - Jun 2017 · 1 mo, Thrissur, Kerala, India, Understanding the raw materials used and their processing, machinery, and manufacturing processes. The working of the organization was studied. Four Roll Calender machine which was one of the crucial machinery was analyzed and studied during the period.

Education

Master of Business Administration - MBA, Operations and Supply Chain Management, Symbiosis Institute of Business Management, Nagpur

Bachelor of Technology - BTech, Mechanical Engineering, Christ College of Engineering