Headline

QAE | Test Automation, Security, Enterprise Quality @ Zocdoc

Location

Pune Division

AI stack

anthropic apis

claude code

claude

Work experience

Quality Assurance Engineer at Zocdoc, Jan 2025 - Present · 1 yr 8 mos, Pune District, I joined Zocdoc to write test cases. Now I architect AI systems that generate them and lead QA for enterprise security initiatives. WHAT I'VE BUILT Test Plan Generator : AI turning Jira tickets into test plans. Domain patterns, multi-source research, self-improving feedback loop. Days → minutes. Triage Agent : Pulls logs, correlates errors, identifies root causes before humans touch it. Hours → 80% complete. Query Runner : Self-serve data for 4+ teams. Eliminated bottlenecks. WHAT I'VE TRANSFORMED Inherited flaky Cypress suite. Restructured by business unit, killed false failures. Now stable and trusted. WHAT I'M LEADING QA Lead for MFA enforcement across 67+ health systems Auth0, OAuth, provider SSO. Security at enterprise scale. QA Lead for Misbehavior lock revamp migrating 17-year-old legacy to microservices. WHAT I'VE SHIPPED Org-Level Access: Enterprise dashboard across 67+ health systems. Hit 750 MAUs. Home Page Enhancement: Provider onboarding redesign. 64% completion rate. Bulk Add-Ons via NPI: Practices add 50 providers at once. 55% more self-service additions. WHAT I'VE CHANGED Built a triage analysis framework from scratch using Apps Script to categorize 22 months of support tickets, uncovering 8 key product gaps. The insights became Goal 1 of QA’s 2026 strategy and directly influenced product reprioritization. 2 quarterly awards in year one. I still write test cases. They're just not the interesting part anymore.

Education

Master of Computer Applications - MCA, Savitribai Phule Pune University

Bachelor of Business Administration (Computer Application), Savitribai Phule Pune University