---
title: "Ali Ahmad - Customer Service Executive in Bhopal | Tal"
description: "Meet Ali Ahmad, Customer Support Executive | Office Management | Chat & Email Support Specialist | ITI COPA | Open to Remote Roles based in Bhopal."
image: "https://tal.club/meet/ali-ahmad/share-image"
---

# Ali Ahmad on Tal

## Headline

Customer Support Executive \| Office Management \| Chat &amp; Email Support Specialist \| ITI COPA \| Open to Remote Roles

## About

A dedicated and experienced Customer Service Professional with 4\+ years of combined experience in customer support \(Amazon, GeM\) and office operations\. Skilled in handling non\-voice processes \(chat &amp; email\), fraud investigations, order tracking, and team coordination\. Strong knowledge of CRM tools like Amazon AC3 and vendor platforms like Government e\-Marketplace \(GeM\)\. Completed 12th and ITI in COPA \(Computer Operator and Programming Assistant\), with a calm, detail\-oriented approach to work\. Eager to grow in remote\-first or hybrid environments where I can continue to support customers and contribute to business success\. ✅ Open to: Remote/Hybrid Roles \| Non\-Voice Process \| Customer Support \| Operations \| Admin Roles

## Location

Bhopal

## Work experience

Customer Service Executive at Amazon\.com, Jul 2024 \- Mar 2025 · 9 mos, India, Customer Service Executive – Amazon 2024 – 2025 • Handled chat and email support in CAP \(fraud &amp; order\-related cases\) • Used internal CRM tool \(AC3\) to resolve delivery, return, and investigation queries • Maintained high\-quality responses and followed up on unresolved cases

Customer Service Representative at Magnum Group, Jan 2023 \- Feb 2024 · 1 yr 2 mos, India, Worked on Government e\-Marketplace \(GeM\) helping vendors register and manage product listings • Resolved account &amp; order\-related queries using vendor support tools • Assisted in platform navigation and technical troubleshooting

Office Incharge at MPOnline Limited, Jan 2022 \- Jan 2023 · 1 yr 1 mo, India, \. Handled administrative duties, team coordination, daily reporting •Managed basic marketing tasks and client follow\-ups •Maintained office workflow and vendor communication

## Education

Computer operating and programing assistant, Computer Science, Indian training institute

[View the original profile](https://tal.club/meet/ali-ahmad)

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