Headline

QA at AcuittyTech | Ex CSE at Flipkart | BBA Student | Operations & Quality | Customer Support

About

Experienced in seller support, catalog management, inventory reconciliation, and logistics operations. Handled listing corrections, pricing and product discrepancies, shipment validations, reimbursements, and return/refund investigations. Supported seller onboarding and catalog conversions while collaborating with cross-functional teams to resolve system and inventory issues. Progressed from Seller Support Associate to SME, leading and mentoring 15–20 agents, and later to Quality Analyst, ensuring catalog accuracy through product dimension validation and Final Word approval management.

Location

Bhopal

Work experience

Quality Analyst at AcuittyTech, Nov 2025 - May 2026 · 7 mos

Subject Matter Expert at AcuittyTech, Aug 2025 - Nov 2025 · 4 mos

Operations Associate at AcuittyTech, Oct 2024 - Aug 2025 · 11 mos

Customer Support Executive at Startek, Jul 2024 - Nov 2024 · 5 mos, Bhopal, Madhya Pradesh, India

Education

Bachelor of Business Administration - BBA, All Saints' College of Science and Commerce Bhopal