Services Associate, Knowledge Services Deloitte USI | Ex-Amazonian |

Bengaluru

Bengaluru, Karnataka, India

United States

Kollam, Kerala







Master of Arts - MA, English Language and Literature/Letters
Bharata Mata College
Diploma, Computer Applications
St. Xavier's College for Women, Aluva - 683 101
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• Manages XML authoring, content conversion, and publication workflows for audit documentation in Audit COE, Knowledge services. • Experienced Content Reviewer with 2 years and 8 months of expertise in ensuring high-quality content in Sponsored Products Books. • Certified in instructional design, project management, and creative writing. • Experienced in virtual English tutoring for SAT and primary students in the US. • Proven ability to design and create engaging training contents. • Excels in dynamic teams focused on content quality and operational efficiency.
Bengaluru
claude
gemini
openai
ChatGPT
ChatGPT Images
Microsoft Copilot
Services Associate at Deloitte, Mar 2025 - Present · 1 yr 8 mos, Bengaluru, - Manages and supports the end-to-end creation and publication of accurate, structured audit documentation(Management representation letters, Audit reports, Engagement letters, Certificates and other reports for multiple Member Firms) using XML workflows and AI enabled tools. - Manage projects and stakeholder communication for multiple Member firms.
Content Reviewer at Amazon, Jun 2022 - Mar 2025 · 2 yrs 10 mos, Bengaluru, Karnataka, India, -Reviewed and evaluated Sponsored books content for quality, accuracy, and compliance. -Mentored new hires and cross trained moderators on Books moderation. -Developed and designed contents for the Training team as part of Instructional designing.
Online English Tutor (Part-time) at International First Academy(IFA)- Online Academy, Mar 2022 - May 2022 · 3 mos, United States, A one to one Online English Tutoring for US-based students. • To help students overcome academic challenges and lead them to autonomous or independent learning. • Developing and customising content essential for the student's improvement and future benefit( SAT-oriented teaching)
Personal goal pursuit at Career Break, Jul 2019 - Jun 2022 · 3 yrs, Kollam, Kerala, Through the journey of preparation, I learned Time Management, Quantitative and reasoning skills, Data analysis, soft skills, personality development and communication skills. It also taught me the importance of patience in personal as well as professional life.
Master of Arts - MA, English Language and Literature/Letters, Bharata Mata College
Diploma, Computer Applications, St. Xavier's College for Women, Aluva - 683 101