Headline

Operations & Coordination Professional | MBA Business Analytics (Ongoing) | CRM | Excel | Immediate Joiner | Open to Relocate

About

I am a detail-oriented operations and coordination professional with experience managing high-volume workflows, CRM systems, documentation, and cross-functional communication across EdTech and education services. I am currently pursuing an MBA in Business Analytics (ongoing). In my most recent role as Operations & Admissions Coordinator at Aim Education, I managed 100+ weekly student touchpoints—maintaining CRM records, tracking application pipelines, and producing daily status reports. At BrightChamps, I supported operations through CRM data management and structured follow-up workflows. What I bring to an operations role: • Structured, process-driven coordination and documentation • CRM experience • Excel — Pivot Tables, VLOOKUP, dashboards • SQL for data extraction and basic analysis • Clear communication in English, Hindi and Malayalam • Immediate joiner — open to roles in Bangalore and UAE 📩 Open to operations, project coordination, and analytics-adjacent roles. Feel free to connect!

Location

Ghaziabad

Work experience

Data Analyst Trainee at Trainity, Sep 2024 - Jan 2025 · 5 mos, India

Admission Counsellor at Aim education, Feb 2024 - Aug 2024 · 7 mos, Bengaluru, Karnataka, India, • Managed 100+ weekly student inquiries via phone, email, and virtual meetings, ensuring timely follow-ups and pipeline accuracy. • Maintained CRM system with accurate student records, documentation, and status updates across the admissions funnel. • Produced daily pipeline status reports for management, identifying bottlenecks and recommending process improvements. • Liaised with universities and internal teams to ensure deadline compliance and seamless student onboarding.

Sales Manager at BrightCHAMPS, Oct 2023 - Dec 2023 · 3 mos, Bengaluru, Karnataka, India, • Updated CRM with customer details, deal statuses, and next steps — maintaining clean, accurate pipeline data for the sales team. • Conducted virtual product demonstrations and managed structured follow-up cadences to support lead conversion.

Education

Bachelor of Technology - BTech, Electronics and Communications Engineering, St. Joseph's College of Engineering and Technology, Palai(Autonomous)