Headline

Support Operations | Aspiring Finance & Business Professional | Customer Experience & Process Excellence

About

Working in Support Operations at CRED, I contribute to smooth customer workflows, timely issue resolution, and process improvements. With a strong business foundation and interest in fintech, I am committed to learning, growing, and delivering meaningful results.

Location

Nagpur

AI stack

claude

meta

metaai

openai

ChatGPT

ChatGPT Images

Work experience

Associate at CRED, Oct 2025 - Present · 1 yr, India, Managing support operations to ensure smooth customer experience Analysing issues, handling queries, and coordinating with internal teams for quick resolution. Contributing to process efficiency, accuracy, and continuous improvement.

Associate at Tata Consultancy Services, Jun 2025 - Oct 2025 · 5 mos, India, C2C Associate at TCS, managing financial support and customer transaction validation.

Education

Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)

Bachelor of Business Administration - BBA, City Premier College Nagpur