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Akshit Pratiush

Empowering Businesses with Innovative Cloud and AI Solutions | Driving Digital Transformation & Scalability for Nex-Gen Infrastructure

Bengaluru

12+ years of work experience

DigitalOcean
Sep 20261 moPresent

Bengaluru

DigitalOcean
Sep 202511 moAug 2026

Bengaluru

DigitalOcean
Jan 20241 yr 9 mosSep 2025

Responsible for designing and implementing effective solutions to complex business problems. working closely with clients, stakeholders, and development teams to create scalable and robust architectures that meet business objectives. Architecture Design: Create comprehensive and scalable architectural designs that address both functional and non-functional requirements. Technology Evaluation: Assess and recommend appropriate technologies, platforms, and tools based on project needs and industry best practices. System Integration: Design and implement solutions that integrate with existing systems, applications, and services. Cloud Computing: Leverage Digitalocean's cloud computing platforms to design and deploy scalable and cost-effective solutions. Performance Optimization: Identify and address performance bottlenecks in applications and systems.
DigitalOcean
Dec 20221 yr 2 mosJan 2024

A crucial role in bridging the gap between company and its customers, particularly with technical requirements. The primary focus is to ensure that customers receive the best possible value from the products or services they have purchase. Client Relationship Management: Build and maintain strong relationships with key customer stakeholders, understanding their business goals and challenges. Technical Support: Provide technical guidance and support to customers, addressing their inquiries, issues, and challenges related to the product or service. Product Knowledge: Develop a deep understanding of the company's products or services, staying informed about updates, features, and best practices. Consultation: Act as a trusted advisor, providing strategic guidance on how customers can maximize the value of the company's offerings within their specific business context. Communication: Maintain clear and open communication with customers, updating them on product enhancements, issue resolutions, and other relevant information.
Google Operations Center
Oct 20211 yr 3 mosDec 2022

Hyderabad, Telangana, India

- Technical trainer providing foundational training in Google Cloud to new hires (freshers and experienced) - Creating a Cloud Academy pipeline by training non-cloud engineers on cloud technologies and upscaling them - Leading and managing a team of BigData support engineers - Handling customer escalations on BigData products like BigQuery, Dataflow, Composer and AI/ML services like Datastream, Dialogflow, Vision AI
Google Operations Center
Oct 20211 yr 3 mosDec 2022

•Part of the role is as a technical trainer, where I provide training on Google Cloud to new hires, including freshers and experienced staff from other Google domains •Upskilled internal engineers by implementing cloud-focused training programs. •Leading and managing a team of 10 data support engineers. •Resolved customer issues and directed the team to appropriate solutions on GCP services. •Provided expert guidance on cloud architecture best practices, contributing to the development of high-performing systems.
T-Systems
Nov 20183 yrsOct 2021

•Design and deployment of Citrix on the public cloud. •Implemented automation solutions using PowerShell. •Set up FSLogix profiles on the Azure NetApp platform. •Prepared detailed technical designs to optimize system functionality and behavior. •Oversaw environment monitoring and application performance as the Login Enterprise liaison. •Consistently working on reducing Azure services costs and improving virtual desktop performance.
T-Systems ICT India Pvt. Ltd.
Nov 20183 yrsOct 2021

Bengaluru Area, India

• Use PowerShell for scripting and automation • Migration of Citrix On-Prem Infrastructure to Azure Cloud and Citrix Cloud • Create Elastic Layers and OS Images using Citrix App Layering • Configuring and Setting up Workspace Environment Management(WEM) on both Citrix Cloud and on-premises • Planning and setting up of FS Logix profiles on Azure NetApp Offering • Working on O365 set up and configuration. POC and Deployment of MS Teams on VDI Environment • Project Planning and requirement analysis. Documented functional and technical specifications with HLD and LLD • Responsible for identifying and evaluating inefficiencies, do Gap analysis and recommend optimal business practices, system functionality and behavior by preparing detailed technical design for Development/UAT. • POC of Login Enterprise- for Citrix Environment Monitoring and Application Performance • Consistently working on Reducing Azure Services Cost and improving the Virtual Desktop performance
Citrix
Mar 20188 mosOct 2018

Bengaluru Area, India

• Technical Lead Role and managed a Team of around 10 people. • Reviewing Cases and Handling Escalation issues. • Improving the Citrix Article Knowledge Base • Interact with Application Support Specialists, system users, and vendor contacts to meet operational requirements. • Authenticating, reproducing & documenting the complaints & issues of the clients in-house using lab-based equipment. • Looking into the Logs and traces (CDF Control, Procmon, Process explorer) • Delivering technical trainings to the team members to make sure consistent upgrade in knowledge
Citrix
Aug 20144 yrs 3 mosOct 2018

•I held a Technical Lead role and managed a team of around 10 people. •Handled escalated cases with efficiency and professionalism. •Improving the Citrix Article Knowledge Base. •Reproduced client issues in-house with lab tools. •Conducted technical training sessions for team members to enhance their knowledge. •Supporting customers with live issues via call and remote screen-sharing sessions. •Managing assigned cases independently while ensuring that the case details and status are correct and updated. •Resolved application troubleshooting and OS services issues. •Resolved HDX and graphics-related technical challenges efficiently.
Citrix
Aug 20143 yrs 7 mosFeb 2018

Bengaluru Area, India

• Supporting Customers on Live issues on Call and Remote Screen sharing session • Handling assigned cases independently while ensuring that the case details and status are correct and updated • Troubleshooting XenApp, XenDesktop, Receiver (all platforms) • Configuring and troubleshooting issues related to Policy configuration, Load Management • Support Local and Network Printing, Terminal Services Connectivity, Application troubleshooting, OS services issues, Windows Installer, MSI deployment. • Expertise in working on HDX and Graphics related issue and Server to Client rendering issues • Good Knowledge on Provisioning Services and Machine Creation Services (PVS and MCS) • Knowledge on DNS, DHCP, OSI Model and Basic Networking concepts
GitHub
@aprat2406

Akshit’s AI Stack

codex
codex
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Education

Liverpool John Moores University

Master of Science, Data Science

Liverpool John Moores University

20242 yrs2026
Biju Patnaik University of Technology, Odisha

Bachelor's Degree, Computer Science

Biju Patnaik University of Technology, Odisha

20104 yrs2014

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Headline

Empowering Businesses with Innovative Cloud and AI Solutions | Driving Digital Transformation & Scalability for Nex-Gen Infrastructure

About

Proficient Cloud engineer with exposure on various Cloud Platforms - Azure, GCP, Digitalocean Worked on Google Cloud services, specializing in Data and AI/ML services like BigQuery, DataProc, Dataflow, Composer, Dialogflow, Datastream Proficient in Azure Cloud Services (Azure Networking, Virtual Machines, NetApp Storage Service, IAM, Json Templates etc.) Expert in Citrix Products and Technology (Storefront, Workspace App, PVS, MCS, Virtual Apps and Desktop, WEM, Citrix Cloud) Knowledge on DNS, DHCP, Group Policy, Profile Management, PowerShell and CLI Scripting Expertise in designing, developing and implementing cloud solutions for Public and Hybrid Clouds Project Planning, Analysis and Technical Documentation with HLD and LLD Experience supporting customers in cloud operations, interacting with customers and stakeholders Excellent communication, presentation, problem-solving and management skills Certifications: Professional Cloud DevOps Engineer - Google Cloud Associate Cloud Engineer Certified - Google Cloud Digital Cloud Leader - Google Cloud Microsoft Azure Fundamentals Certified Az-900 Citrix Certified Professional - Virtualization (CCP-V), CCA-V

Location

Bengaluru

AI stack

codex

cursor

Work experience

Senior Forward Deployed Engineer II at DigitalOcean, Sep 2026 - Present · 1 mo, Bengaluru

Senior Solutions Architect II at DigitalOcean, Sep 2025 - Aug 2026 · 11 mo, Bengaluru

Senior Solutions Architect at DigitalOcean, Jan 2024 - Sep 2025 · 1 yr 9 mos, Responsible for designing and implementing effective solutions to complex business problems. working closely with clients, stakeholders, and development teams to create scalable and robust architectures that meet business objectives. Architecture Design: Create comprehensive and scalable architectural designs that address both functional and non-functional requirements. Technology Evaluation: Assess and recommend appropriate technologies, platforms, and tools based on project needs and industry best practices. System Integration: Design and implement solutions that integrate with existing systems, applications, and services. Cloud Computing: Leverage Digitalocean's cloud computing platforms to design and deploy scalable and cost-effective solutions. Performance Optimization: Identify and address performance bottlenecks in applications and systems.

Senior Technical Account Manager at DigitalOcean, Dec 2022 - Jan 2024 · 1 yr 2 mos, A crucial role in bridging the gap between company and its customers, particularly with technical requirements. The primary focus is to ensure that customers receive the best possible value from the products or services they have purchase. Client Relationship Management: Build and maintain strong relationships with key customer stakeholders, understanding their business goals and challenges. Technical Support: Provide technical guidance and support to customers, addressing their inquiries, issues, and challenges related to the product or service. Product Knowledge: Develop a deep understanding of the company's products or services, staying informed about updates, features, and best practices. Consultation: Act as a trusted advisor, providing strategic guidance on how customers can maximize the value of the company's offerings within their specific business context. Communication: Maintain clear and open communication with customers, updating them on product enhancements, issue resolutions, and other relevant information.

Enablement Lead GCP at Google at Google Operations Center, Oct 2021 - Dec 2022 · 1 yr 3 mos, Hyderabad, Telangana, India, - Technical trainer providing foundational training in Google Cloud to new hires (freshers and experienced) - Creating a Cloud Academy pipeline by training non-cloud engineers on cloud technologies and upscaling them - Leading and managing a team of BigData support engineers - Handling customer escalations on BigData products like BigQuery, Dataflow, Composer and AI/ML services like Datastream, Dialogflow, Vision AI

Cloud Engineer at Google Operations Center, Oct 2021 - Dec 2022 · 1 yr 3 mos, •Part of the role is as a technical trainer, where I provide training on Google Cloud to new hires, including freshers and experienced staff from other Google domains •Upskilled internal engineers by implementing cloud-focused training programs. •Leading and managing a team of 10 data support engineers. •Resolved customer issues and directed the team to appropriate solutions on GCP services. •Provided expert guidance on cloud architecture best practices, contributing to the development of high-performing systems.

Cloud Consultant at T-Systems, Nov 2018 - Oct 2021 · 3 yrs, •Design and deployment of Citrix on the public cloud. •Implemented automation solutions using PowerShell. •Set up FSLogix profiles on the Azure NetApp platform. •Prepared detailed technical designs to optimize system functionality and behavior. •Oversaw environment monitoring and application performance as the Login Enterprise liaison. •Consistently working on reducing Azure services costs and improving virtual desktop performance.

Engineering Consultant at T-Systems ICT India Pvt. Ltd., Nov 2018 - Oct 2021 · 3 yrs, Bengaluru Area, India, • Use PowerShell for scripting and automation • Migration of Citrix On-Prem Infrastructure to Azure Cloud and Citrix Cloud • Create Elastic Layers and OS Images using Citrix App Layering • Configuring and Setting up Workspace Environment Management(WEM) on both Citrix Cloud and on-premises • Planning and setting up of FS Logix profiles on Azure NetApp Offering • Working on O365 set up and configuration. POC and Deployment of MS Teams on VDI Environment • Project Planning and requirement analysis. Documented functional and technical specifications with HLD and LLD • Responsible for identifying and evaluating inefficiencies, do Gap analysis and recommend optimal business practices, system functionality and behavior by preparing detailed technical design for Development/UAT. • POC of Login Enterprise- for Citrix Environment Monitoring and Application Performance • Consistently working on Reducing Azure Services Cost and improving the Virtual Desktop performance

Technical Lead at Citrix, Mar 2018 - Oct 2018 · 8 mos, Bengaluru Area, India, • Technical Lead Role and managed a Team of around 10 people. • Reviewing Cases and Handling Escalation issues. • Improving the Citrix Article Knowledge Base • Interact with Application Support Specialists, system users, and vendor contacts to meet operational requirements. • Authenticating, reproducing & documenting the complaints & issues of the clients in-house using lab-based equipment. • Looking into the Logs and traces (CDF Control, Procmon, Process explorer) • Delivering technical trainings to the team members to make sure consistent upgrade in knowledge

Lead Technical Support Engineer at Citrix, Aug 2014 - Oct 2018 · 4 yrs 3 mos, •I held a Technical Lead role and managed a team of around 10 people. •Handled escalated cases with efficiency and professionalism. •Improving the Citrix Article Knowledge Base. •Reproduced client issues in-house with lab tools. •Conducted technical training sessions for team members to enhance their knowledge. •Supporting customers with live issues via call and remote screen-sharing sessions. •Managing assigned cases independently while ensuring that the case details and status are correct and updated. •Resolved application troubleshooting and OS services issues. •Resolved HDX and graphics-related technical challenges efficiently.

Technical Solutions Engineer at Citrix, Aug 2014 - Feb 2018 · 3 yrs 7 mos, Bengaluru Area, India, • Supporting Customers on Live issues on Call and Remote Screen sharing session • Handling assigned cases independently while ensuring that the case details and status are correct and updated • Troubleshooting XenApp, XenDesktop, Receiver (all platforms) • Configuring and troubleshooting issues related to Policy configuration, Load Management • Support Local and Network Printing, Terminal Services Connectivity, Application troubleshooting, OS services issues, Windows Installer, MSI deployment. • Expertise in working on HDX and Graphics related issue and Server to Client rendering issues • Good Knowledge on Provisioning Services and Machine Creation Services (PVS and MCS) • Knowledge on DNS, DHCP, OSI Model and Basic Networking concepts

Education

Master of Science, Data Science, Liverpool John Moores University

Bachelor's Degree, Computer Science, Biju Patnaik University of Technology, Odisha

Public links

github: https://github.com/aprat2406