Headline

Head of AI Innovation Team at Zynthora.ai | Lead AI Engineer | Game Developer | RPA Specialist | MMAI ’23

About

I am an Artificial Intelligence enthusiast and a dedicated professional with over three years of hands-on experience in data science, AI, Machine Learning, and software development. My journey in the field has been shaped by a commitment to bridging the gap between theoretical knowledge and practical application. I have graduated with a Master's degree in Artificial Intelligence (MMAI), which equipped me with a solid foundation in both basic and advanced concepts of AI and data science. Complementing this, my bachelor's degree in Electronics and Communication, coupled with computer science principles, adds depth to my technical expertise. During my tenure as an AI consultant and automation developer at CI Financial, I successfully applied my skills to automate various manual and time-intensive processes. My proactive approach and problem-solving mindset played a key role in delivering tangible results. With prior experience as a software developer, I not only enhanced existing products but also contributed to the development of new features for flagship products. This experience honed my skills in software engineering and broadened my understanding of product development life cycles. In addition to my professional roles, I actively engage in research ventures. I am proud to have authored a chapter on Neural Networks for a book, showcasing my commitment to sharing knowledge and staying at the forefront of advancements in AI. Beyond the professional realm, I am a passionate gamer, and I channel this interest into running an independent game development company. Here, I create games with a dual purpose - for both educational and entertainment realms. As a highly creative, adaptable and quick learner, I am committed to staying abreast of the latest trends and emerging technologies. Key Skills: Artificial Intelligence, GenAI, Machine learning, Software development, Project Management, excellent communicator.

Location

Bengaluru

AI stack

cursor

opencode

claudecode

Work experience

Head of AI Innovation, Lead Artificial Intelligence Engineer at Zynthora.ai, Dec 2025 - Present · 9 mos, Bengaluru, As the Head of AI Innovation at Zynthora.ai, I spearheaded the development of cutting-edge AI solutions, including a multilingual meeting platform and a healthcare revenue cycle management system. My role involved hands-on coding, solution architecture, and leading a talented team of engineers to optimize AI applications. I successfully built a Fortune 500 company’s AI infrastructure optimization platform, achieving significant cost reductions for clients.

Artificial Intelligence Engineer at Zynthora.ai, Jun 2025 - Dec 2025 · 7 mos, Bengaluru, Karnataka, India, Developing and implementing AI products using various AI/ML models, Gen AI, etc. Collaborating with product managers to translate product requirements into technical design and implementation plans. Integrating AI models into backend services and APIs; optimize for latency, cost, and user experience.

RPA Support and Scrum Master at CI Financial, Apr 2024 - Feb 2025 · 11 mos, Toronto, Ontario, Canada, RPA Specialist/Support: Developed and maintained RPA solutions using Intelligent Automation Software, UIPath, including bug fixes, UATs, requirement gathering, and configuring complex workflows, while performing administrative tasks to optimize automation solutions. Provided production support by monitoring processes, maintaining resources, and troubleshooting real-time issues for development and business teams. Built and deployed document understanding ML models using HyperScience, improving data extraction and classification. Scrum Master: Led agile teams by driving sprint planning, backlog grooming, and goal setting, ensuring alignment with business objectives. Removed impediments, tracked progress, reported key metrics, and fostered collaboration between development and business teams.

AI Consultant and RPA Developer at CI Financial, Jan 2023 - Aug 2023 · 8 mos, Toronto, Ontario, Canada, Business Value Enabled: Developed multiple automated processes using Intelligent Automation to reduce time consumed while completing the processes manually. AI Programming: Used IA software like UI path to code the workflow a bot would do to perform the given process efficiently. Innovation: Lead a team to create a virtual assistant for CI financials using Uneeq, Chatgpt, and many more. Product Roadmap: Designed the strategical roadmap including all the tasks involved along with their timeline and their dependencies.

Machine Learning Intern at RDL Labs, Sep 2021 - Dec 2021 · 4 mos, Mangaluru, Karnataka, India, New product development: Developed a real-time Mask detector to be used during covid times AI Programming: Used Neural Networks to detect mask in real time video capture.

Product Developer at Ribbon Communications, Aug 2021 - Jul 2022 · 1 yr, Bengaluru, Karnataka, India, Business Value Enabled: Improved the product softwares to make it more efficient for the clients(Airtel in India and Verizon in USA). Programming: Developed softwares to address the concerns of the client and customers using the product Innovation: Developed a new feature related to emergency calls to be implemented onto the flagship product of the company.

Education

Masters of Management in Artificial Intelligence, Technology and Buisness, Schulich School of Business - York University

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, Visvesvaraya Technological University

Public links

github: https://github.com/AkshayShetty-AIML