Trust & Safety Associate @ Accenture | AI, Automation

Gurugram, Haryana, India

Bachelor of Arts - BA, English honours
Delhi University
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As a Trust & Safety Associate at Accenture, I specialize in managing catalogue operations and optimizing product listings with a focus on accuracy and efficiency. By implementing standard operating procedures and collaborating across teams, I contribute to streamlined processes and enhanced operational performance. I bring expertise in artificial intelligence, automation, and natural language processing to develop advanced AI models. My work includes curating and preprocessing textual datasets, applying NLP techniques, and refining algorithms to drive innovation in language understanding and generation.
Gurugram
Trust & safety associate at Accenture in India, Apr 2021 - Present · 5 yrs 3 mos, Gurugram, Haryana, India, Managed Catalogue Operations, ensuring accurate product listings and inventory management. Implemented SOPs for efficient task execution and collaborated cross-functionally to optimize processes. Led the development of advanced AI models, curating and preprocessing vast textual datasets. Applied NLP techniques to analyze data and refine algorithms, driving innovation in language understanding and generation.
Bachelor of Arts - BA, English honours, Delhi University