---
title: "Akshay H Kumar - Senior Fraud Analyst in Bengaluru | Tal"
description: "Meet Akshay H Kumar, Senior Fraud Officer @ HSBC | Analyzing Suspicious Transactions based in Bengaluru. AI stack includes gemini, metaai, and Adobe Firefly."
image: "https://tal.club/meet/akshay-h-kumar/share-image"
---

# Akshay H Kumar on Tal

## Headline

Senior Fraud Officer @ HSBC \| Analyzing Suspicious Transactions

## About

With over 7 years of experience in fraud prevention and risk management, I specialize in leveraging advanced AI/ML platforms to identify and mitigate suspicious transaction patterns\. Currently at HSBC, I am committed to protecting the organization's financial integrity while prioritizing a seamless customer experience\. My goal is to bring innovative, data\-driven solutions to improve fraud detection processes and contribute to a culture of compliance and trust\. At HSBC, I work with Feedzai's AI/ML risk platform to analyze transactional data and conduct comprehensive investigations for compliance teams\. I also manage escalations, ensuring financial loss mitigation and quality customer service\. My prior experiences in KYC and operations have honed my skills in managing high\-risk accounts, improving processing turnaround times, and driving operational excellence\.

## Location

Bengaluru

## AI stack

gemini

metaai

Adobe Firefly

ChatGPT

ChatGPT Images

## Work experience

Senior Fraud Analyst at HSBC, Dec 2024 \- Present · 1 yr 10 mos, Bengaluru, Karnataka, India, • Proactively identified and analyzed suspicious transaction patterns using Feedzai AI/ML risk platform\. • Conducted comprehensive end\-to\-end case investigations, preparing audit\-ready reports for compliance stakeholders\. • Managed complex customer escalations, ensuring financial loss mitigation while maintaining high\-quality customer experience\.

Operations Manager — Risk & Onboarding at 4 AGES, Jan 2023 \- Oct 2024 · 1 yr 10 mos, Bengaluru, Karnataka, India, • Led a team of 5 operations specialists in seller onboarding and identity verification for e\-commerce platforms\. • Managed workforce planning and daily queue distribution to ensure efficient operations\. • Executed high\-risk merchant checks and direct onboarding for key accounts, maintaining strict KYB/KYC compliance\. • Improved team processing turnaround time by 22% through structured quality audit workflows\.

KYC & Risk Analyst at Yoti, Feb 2021 \- Jan 2023 · 2 yrs, India, • Verified global digital identities using Keesing Document Checker and facial liveness testing\. • Conducted complex biometric assessments to prevent identity spoofing and document tampering\. • Collaborated with technical teams to streamline KYC processes, achieving a 20% reduction in onboarding time\. • Recognized as a 'Star Performer' for maintaining a 0% error rate in high\-volume validations\.

B2B Sales & Operations at Denave, Mar 2020 \- Feb 2021 · 1 yr, India, • Oversaw corporate client acquisition and B2B portfolio management for enterprise telecom accounts\. • Evaluated client credit profiles and legal documentation to ensure compliance before contract setup\. • Acted as the primary operational liaison for service escalations and contract renewals\. • Maintained a 98%\+ SLA compliance rate across onboarding and client resolution workflows\.

KYC & Onboarding Analyst at 4 AGES, Oct 2015 \- Jan 2020 · 4 yrs 4 mos, India, • Executed comprehensive document verification and identity checks for customer and vendor onboarding\. • Conducted live video KYC assessments to ensure compliance and security\. • Utilized Keesing Document Checker and OSINT methodologies to detect fraudulent documents\. • Collaborated with product and technical teams to resolve KYC onboarding bottlenecks, achieving zero compliance misses\.

## Education

BCA \- Bachelor of Computer Application, Computer science, Punjab technical university

[View the original profile](https://tal.club/meet/akshay-h-kumar)

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