Headline

Assistant Manager - Brand Reputation and Customer Experience at TATA Croma

About

A keen and creative Brand Reputation Management and Social Listening Specialist with over 9 years of experience analyzing brand positioning and consumer insights. Responsible for deep diving into the data to uncover social buzz then translate the data into compelling reports that allow the business to make decisions based on the reports.

Location

Thane

AI stack

n8n

notion

openai

perplexity

Work experience

Assistant Manager - Brand Reputation and Customer Experience at Croma, Jan 2022 - Present · 4 yrs 6 mos, Mumbai, Maharashtra, India

Associate Manager - Social Listening and Brand Reputation at FoxyMoron, Apr 2020 - Jan 2022 · 1 yr 10 mos, Mumbai, Maharashtra, India

Sr. ORM Executive at FoxyMoron, Jun 2018 - Mar 2020 · 1 yr 10 mos, Mumbai Metropolitan Region

Jr. ORM Executive at Everymedia Technologies Pvt. Ltd., Aug 2017 - Jun 2018 · 11 mos, Mumbai Metropolitan Region

Jr. ORM Executive at WATConsult, Oct 2015 - Dec 2016 · 1 yr 3 mos, Mumbai Metropolitan Region

Education

Master of Business Administration - MBA, Marketing, Mumbai Educational Trust, MET League of Colleges