Headline

Director of AI Engineering | Building High-Scale Platform | Real-time AI Inference & ML Ops| Performance & Chaos Engineering

About

Engineering leader with 17+ years of experience building high-scale, mission-critical platforms across fintech, AI, healthcare, and enterprise software. Passionate about solving complex engineering challenges in platform engineering, distributed systems, performance engineering, reliability engineering, and MLOps. Experienced in building platforms designed for 99.9999% availability (6 nines) and sub-millisecond latency, while enabling real-time AI inference for AI-powered fraud detection at global scale. Recent work has focused on enabling the production deployment and operationalization of a real-time AI inference platform for fraud detection, ensuring scalable, resilient, and highly available model serving in production. In parallel, I led scaling of a transaction simulation platform to 60K TPS , automation of Chaos Engineering, and also driving GenAI and Agentic AI initiatives to automate AI model onboarding, streamline model validation, and build evaluation pipelines that accelerate AI delivery. I enjoy building high-performing engineering teams, mentoring engineers and managers, and partnering across product and engineering organizations to deliver scalable, resilient, and customer-centric platforms that create measurable business impact.

Location

Greater Bengaluru Area

AI stack

claudecode

githubcopilot

ChatGPT

Cline

CrewAI

Guardrails AI

Work experience

Director at Visa, Jan 2025 - Present · 1 yr 8 mos, Bengaluru, Partnered with global engineering teams to enable the production deployment and operationalization of a real-time AI inference platform powering fraud detection at global scale. Led the engineering of a high-performance transaction simulation platform, scaling it to 60K TPS to support large-scale performance testing and platform and model validation. Drove the automation of Chaos Engineering workflows to improve platform resilience, reduce manual effort, and enhance production readiness. Led key engineering initiatives for a hyperscale platform designed to deliver 99.9999% availability (6 nines) and sub-millisecond latency, driving performance engineering, reliability, and automation. Currently driving GenAI and Agentic AI initiatives to automate AI model onboarding, identify feature drifts,streamline validation workflows, and build evaluation pipelines that accelerate production readiness of AI models.

Software Development Manager 2 at PayPal, May 2023 - Aug 2024 · 1 yr 4 mos, Led engineering for platform connectivity and traffic management solutions powering 3,000+ microservices across PayPal. Delivered a next-generation rate limiting platform handling 10B+ requests per day, improving scalability, performance, and reliability. Led the modernization of legacy platforms through cloud migration, enhancing availability, operational efficiency, and scalability. Built and mentored high-performing engineering teams while partnering with cross-functional stakeholders to deliver critical platform initiatives.

Lead Engineer/Senior Manager at Firefly Health, Jul 2022 - Feb 2023 · 8 mos, Spearheaded the development of a healthcare operations platform supporting care delivery and member services. Delivered AI-powered document processing using AWS Textract, improving operational efficiency by approximately 90%. Built secure, scalable capabilities enabling seamless collaboration between clinicians and members while mentoring engineers and driving successful product delivery.

Principal Engineer at Whatfix, Oct 2021 - Jun 2022 · 9 mos, Built and scaled the Analytics Platform, delivering actionable product usage and engagement insights for enterprise customers. Designed and implemented a ClickHouse Disaster Recovery (DR) solution to improve platform availability and business continuity. Partnered closely with product and engineering leadership to deliver scalable, high-performance analytics capabilities that supported data-driven decision making.

Associate at JPMorgan Chase & Co., May 2018 - Aug 2021 · 3 yrs 4 mos, Drove the development of enterprise platforms supporting sales incentive automation and global client servicing across Asia, EMEA, and the Americas. Built scalable solutions integrating data from 18+ enterprise systems, streamlining business processes and improving operational efficiency. Championed the delivery of an AI-powered virtual assistant that reduced manual effort by approximately 70%, while modernizing legacy platforms and mentoring engineering teams.

Education

Bachelor of Engineering (B.E.), Computer Science, Gogte Institute of Technology