Headline

Product Manager @ Albertsons Companies India | Generative AI, E-Commerce

About

Product Manager with 8+ years of experience building and scaling consumer internet products across e-commerce and quick commerce ecosystems. Strong focus on customer experience, post-purchase journeys, and growth optimization, with a track record of identifying friction points and building scalable solutions across checkout, delivery, and returns. Currently exploring and building in AI/ML, LLMs, and agentic systems to automate workflows, improve personalization, and drive operational efficiency. I think in terms of systems, not features—connecting business impact with user experience. Core strengths: Product strategy & roadmap (0→1 and scale) Growth, retention & funnel optimization AI-led product development (LLMs, RAG, automation) Experimentation & analytics-driven decision making Cross-functional leadership (Engg, Design, Data) Looking to build high-impact, fast-scaling products in AI-first and consumer tech environments.

Location

Bengaluru

AI stack

claude

codex

langchain

langgraph

mcp

openai

Work experience

Product Manager at Albertsons Companies India, Nov 2025 - Present · 11 mos, Bengaluru, Karnataka, India, - Led the strategy and execution of a component-driven Product Detail Page (PDP) platform, reducing engineering dependency on code deployments and accelerating feature rollout velocity by 40% through configurable, reusable components. - Designed and launched intelligent merchandising capabilities including Limited Stock, Flash Sale, Bestseller, and promotional badges, increasing customer engagement and Average Order Value through trust and urgency signals. - Driving the development of an in-house Ratings & Reviews platform with GenAI-powered review summarization, enabling customers to quickly understand product sentiment, improve purchase confidence and AI-driven shopping experiences.

Product Manager at VistaPrint India, Feb 2025 - Oct 2025 · 9 mos, Remote, - Led the Quick Commerce vertical and successfully launched Same-Day Delivery across Mumbai, Pune, Hyderabad, and Bengaluru, building end-to-end product roadmap from strategy to execution. - Achieved rapid adoption where 23% of users opted for same-day delivery, driving 30% of total gross bookings within 6 months. - Integrated WhatsApp ordering feature, enabling customers to co-create designs with customer care before purchase, which reduced order cancellations from 10% to 6.4% and improved overall NPS. - Partnered with logistics, supply chain, and engineering teams to optimize last-mile operations, ensuring on-time fulfilment at scale.

Product Manager at FirstCry.com (BrainBees Solutions Pvt. Ltd.), Jan 2023 - Feb 2025 · 2 yrs 2 mos, Pune District, Maharashtra, India, - Executed a comprehensive strategy for optimizing the post-purchase experience, with a focus on refunds and returns, to enhance customer satisfaction and loyalty. - Lead initiatives to streamline and improve the refunds and returns process, reducing friction for users and ensuring timely resolution of issues. Implement best practices and policies to uphold customer trust and satisfaction. - Spearhead the management of the linguistic site in Arabic, ensuring that all content and communications are culturally relevant and linguistically accurate. Integrated Chat GPT for Arabic language support to enhance user engagement and support. - Utilized data analytics to monitor key performance indicators (KPIs) related to refunds, returns, and post-purchase satisfaction. Identified trends, insights, and opportunities for improvement, and implement data-driven optimizations to enhance the overall post-purchase experience.

Associate Product Manager at FirstCry.com (BrainBees Solutions Pvt. Ltd.), Oct 2021 - Mar 2023 · 1 yr 6 mos, Pune Division, Maharashtra, India

Associate Product Manager at Jio, Mar 2019 - Oct 2021 · 2 yrs 8 mos, ghansoli, -New Commerce is the hybrid O2O commerce platform for millions of merchants of India and their customers. -New Commerce's differentiated business model will provide a technology platform to millions of small merchants across India to strengthen and grow their business. -Conceptualized and designed the Assisted Sales Platform Product covering functionalities and the assisted customer journey experience for a Walkin Customer’s journey in an O2O model.-

Assistant Manager at Jio, Aug 2017 - Feb 2019 · 1 yr 7 mos, ghansoli, I have been a part of Service Validation team. Worked closely with Business and Technology to ensure the efficiency of the product. I have been the SPOC for south states of India for 65 Jio Centers for Task Management.

Education

Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering, Saraswati Education Societys Saraswati College of Engineering Kharghar Navi Mumbai