Headline

Teacher||Byjuite

About

An efficient & competent individual having good interpersonal and technical skills. Experienced in performing technical assessments of manuscripts, ensuring quality, style, and scientific validity. Proficient in providing solutions to authors, following FAQs and standard operating procedures and drafting appropriate replies. Responsible for transferring manuscripts to receiving journals and supporting authors throughout the transfer process. Excellent at building effective relationships with authors and editors. Diligent in handling author queries and reviewing work for quality assurance.

Location

Pune Division

Work experience

Fraud Analyst at Wipro, Nov 2024 - Present · 1 yr 7 mos, Pune District, Maharashtra, India

Student success specialist at BYJU'S, May 2022 - Jun 2023 · 1 yr 2 mos, Bengaluru, Karnataka, India, Had experience of teaching Chemistry to 10th students. Have experience of On board new clients assisted them with the overall product usage and maintained regular follow ups to ensure client engagement and retention. Have handled client queries by providing appropriate troubleshoots efficiently and maintaining 96% SLA consistently. Have experience of working on salesforce and Leadsquared CRM and MS office to handle the client data and other operations. Have experience of working UX Achieve OXOS and POMS

Teacher at Shree Tutorials, Jan 2019 - Jun 2021 · 2 yrs 6 mos, India, Had experience of teaching Chemistry to 11th and 12th students. Evaluating the academic and social growth of students. Evaluating student progress and the ability to meet course standards in Chemistry knowledge and skills.

Education

Bachelors of science, Chemistry, Fergusson college

Master of Science - MS, Organic Chemistry, Rsml