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Akshat Garg

CS Senior @ BITS Pilani | Data Science @PolicyBazaar | Tech Lead @ Pink Matter | Building AI applications with LLMs, RAG, and automation

Gurugram

< 1 year of work experience

PolicyBazaar.com
Jul 20262 mosPresent

Gurugram

Pink Matter
Sep 20255 mosJan 2026

Delhi, India

• Identified customer support as a major operational bottleneck and built an AI-powered customer support platform using LLMs, Gmail API, and Shopify integrations, reducing manual support effort by 90%. • Designed and deployed AI-powered workflow automations and internal tools by integrating LLMs with business systems, eliminating repetitive manual tasks and improving team productivity. • Worked across product, growth, and operations to launch campaigns, manage influencer collaborations, and improve execution for a D2C fashion brand processing 800–1,000 monthly orders. • Built and shipped additional internal products, including a Shopify Store Intelligence platform for competitor analysis and an Order Fulfillment & Risk System that automated reconciliation, fraud checks, and operational workflows.
ITCONS e-Solutions Limited
May 20253 mosJul 2025

Noida

• Identified inefficiencies in internal HR operations and built a Leave Management Portal using Flask and MySQL, replacing a manual email-based approval workflow and improving operational efficiency by 70%. • Automated the company's government tender filing process by developing an internal document automation tool that auto-filled bid details and generated submission-ready PDF sets, significantly reducing repetitive manual work. • Collaborated with business stakeholders to gather requirements, translate operational pain points into product features, and deliver internal tools that streamlined day-to-day workflows.

Akshat’s AI Stack

claude code
claude code

Education

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering - BE, Computer Science

Birla Institute of Technology and Science, Pilani

20234 yrs2027

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Headline

CS Senior @ BITS Pilani | Data Science @PolicyBazaar | Tech Lead @ Pink Matter | Building AI applications with LLMs, RAG, and automation

About

Computer Science undergrad at BITS Pilani, building at the intersection of AI, automation, and entrepreneurship.

Location

Gurugram

AI stack

claude code

Work experience

Data Science Intern at PolicyBazaar.com, Jul 2026 - Present · 2 mos, Gurugram

AI Product Engineer at Pink Matter, Sep 2025 - Jan 2026 · 5 mos, Delhi, India, • Identified customer support as a major operational bottleneck and built an AI-powered customer support platform using LLMs, Gmail API, and Shopify integrations, reducing manual support effort by 90%. • Designed and deployed AI-powered workflow automations and internal tools by integrating LLMs with business systems, eliminating repetitive manual tasks and improving team productivity. • Worked across product, growth, and operations to launch campaigns, manage influencer collaborations, and improve execution for a D2C fashion brand processing 800–1,000 monthly orders. • Built and shipped additional internal products, including a Shopify Store Intelligence platform for competitor analysis and an Order Fulfillment & Risk System that automated reconciliation, fraud checks, and operational workflows.

Summer Intern at ITCONS e-Solutions Limited, May 2025 - Jul 2025 · 3 mos, Noida, • Identified inefficiencies in internal HR operations and built a Leave Management Portal using Flask and MySQL, replacing a manual email-based approval workflow and improving operational efficiency by 70%. • Automated the company's government tender filing process by developing an internal document automation tool that auto-filled bid details and generated submission-ready PDF sets, significantly reducing repetitive manual work. • Collaborated with business stakeholders to gather requirements, translate operational pain points into product features, and deliver internal tools that streamlined day-to-day workflows.

Education

Bachelor of Engineering - BE, Computer Science, Birla Institute of Technology and Science, Pilani

Akshat Garg - Data Science Intern in Gurugram | Tal