Akshat Garg

< 1 year of work experience

Jul 20262 mosPresent

Gurugram

Sep 20255 mosJan 2026

Delhi, India

• Identified customer support as a major operational bottleneck and built an AI-powered customer support platform using LLMs, Gmail API, and Shopify integrations, reducing manual support effort by 90%. • Designed and deployed AI-powered workflow automations and internal tools by integrating LLMs with business systems, eliminating repetitive manual tasks and improving team productivity. • Worked across product, growth, and operations to launch campaigns, manage influencer collaborations, and improve execution for a D2C fashion brand processing 800–1,000 monthly orders. • Built and shipped additional internal products, including a Shopify Store Intelligence platform for competitor analysis and an Order Fulfillment & Risk System that automated reconciliation, fraud checks, and operational workflows.

May 20253 mosJul 2025

Noida

• Identified inefficiencies in internal HR operations and built a Leave Management Portal using Flask and MySQL, replacing a manual email-based approval workflow and improving operational efficiency by 70%. • Automated the company's government tender filing process by developing an internal document automation tool that auto-filled bid details and generated submission-ready PDF sets, significantly reducing repetitive manual work. • Collaborated with business stakeholders to gather requirements, translate operational pain points into product features, and deliver internal tools that streamlined day-to-day workflows.