Headline

MBA (HR & Analytics) Student | Ex-CRE @ Drishti IAS | Empathetic Communicator | People-Centric

About

I am currently pursuing an MBA with hands-on experience in operations, where I have developed a strong foundation in handling escalations, stakeholder communication, and maintaining structured records. In my role at Drishti IAS, I worked closely with different teams to resolve queries, coordinate processes, and ensure smooth day-to-day operations, which strengthened my communication, problem-solving, and conflict resolution abilities. Through this experience, I have developed a keen interest in Human Resource Management, particularly in areas such as employee support, recruitment coordination, and HR operations. I enjoy working in people-focused roles that require effective communication, relationship management, and the ability to handle diverse situations with empathy and professionalism. I am comfortable working with data and documentation, with proficiency in MS Excel and maintaining organized records to support decision-making and operational efficiency. My ability to coordinate across teams, manage responsibilities, and adapt to dynamic environments allows me to contribute effectively to organizational processes. In addition to my professional experience, I have actively participated in debates, presentations, and business competitions, which have enhanced my interpersonal skills, confidence, and ability to present ideas effectively.

Location

Greater Delhi Area

Work experience

Customer Relationship Executive at Drishti IAS, Apr 2024 - Mar 2025 · 1 yr, Noida, Uttar Pradesh, India

Exam Proctor at Syscure Technologies Private Limited, Jun 2023 - Jul 2023 · 2 mos, Remote, Managed student inquiries and concerns promptly and professionally, fostering a conducive testing environment.

Education

Master of Business Administration, Galgotias College of Engineering and Technology

Bachelor of Computer Applications, Computer applications, Chatrapati Sahuji Maharaj Kanpur University, Kanpur