---
title: "Akhil Paul - Manager, Product Design in Hyderabad | Tal"
description: "Meet Akhil Paul, Building & Scaling UX Teams | B2B SaaS | AI Products | Chatbots based in Hyderabad. AI stack includes cursor and opencode."
image: "https://tal.club/meet/akhil-paul/share-image"
---

# Akhil Paul on Tal

## Headline

Building & Scaling UX Teams \| B2B SaaS \| AI Products \| Chatbots

## About

Design manager with 10\+ years of experience leading teams and delivering products across B2B SaaS, AI, and enterprise platforms\. I've progressed from hands\-on UX designer to managing cross\-functional design teams, owning the full design lifecycle from discovery to delivery\. I combine user research, data insights, and business strategy to make informed design decisions that move metrics, not just pixels\. At Birdeye, I lead product design across customer\-facing platforms\. Previously at Phenom, I grew from IC to manager, leading chatbot and scheduling products used by enterprise customers globally\. What I bring to the table: → Team leadership & designer mentorship → End\-to\-end product ownership in complex SaaS → AI & conversational UX \(chatbots, scheduling\) → Translating business goals into design strategy → Stakeholder communication & design advocacy Always looking to connect with product leaders, designers, and teams building meaningful digital experiences\.

## Location

Hyderabad

## AI stack

cursor

opencode

## Work experience

Manager, Product Design at Birdeye, Apr 2024 \- Present · 2 yrs 5 mos, Leading product design for Birdeye's core platform, managing a team of designers across multiple product lines\. Responsible for design strategy, team growth, and delivering intuitive experiences for 100,000\+ business customers\. → Managing and mentoring a team of designers → Partnering with Product and Engineering leadership on roadmap and design direction → Establishing design processes and standards across the org

Staff Product Designer at Birdeye, Aug 2023 \- Mar 2024 · 8 mos, After a successful stint at Phenom leading design efforts, more as a people manager, shifting gears to a more hands on design role for leading insights, reporting, platform & integration products at Birdeye\.

Member, Board of Studies at MIT Institute of Design, Oct 2022 \- Oct 2024 · 2 yrs 1 mo, Pune City, Maharashtra, India

Manager, Product Experience \| Chatbots & Scheduling at Phenom, Feb 2022 \- Aug 2023 · 1 yr 7 mos, Hyderabad, Telangana, India, Led design for Phenom's Chatbot & Scheduling products, growing from UX Designer to People Manager within the same organization over 6 years\. Played a key role in scaling the chatbot business unit from 0 to $10M in revenue — contributing through design strategy, user research, and continuous product iteration\. → Progressed from IC designer to managing and mentoring a team of designers → Owned end\-to\-end design for chatbot and scheduling products used by enterprise clients → Partnered with Product, Engineering, and Sales to align design with business outcomes → Used data and user feedback to drive conversion improvements and customer satisfaction → Established design processes and practices within the product team

Product UX Lead \| Chatbots & Scheduling at Phenom, Jul 2020 \- Feb 2022 · 1 yr 8 mos, Hyderabad, Telangana, India

Senior User Experience Designer \| Chatbots at Phenom, Mar 2019 \- Jul 2020 · 1 yr 5 mos, Hyderabad, Telangana, India

Sr\. UI/UX Designer at GrabOn, Aug 2016 \- Jul 2017 · 1 yr, Hyderabad, Telangana, India, Worked on usability , interface, interaction and thus experience for Grabon , Bestpriceon & Happysale

Design Intern at Adobe, Feb 2016 \- Jul 2016 · 6 mos, Bengaluru Area, India, Worked on mobile/tablet version for Photoshop elements suite

## Education

Master’s Degree, User Experience Design, MIT Institute of Design

Bachelor’s Degree, Electrical, Electronics and Communications Engineering, University of Mumbai

[View the original profile](https://tal.club/meet/akhil-paul)

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