---
title: "Akhil V - Investigation Quality Specialist - L3 in Bengaluru | Tal"
description: "Meet Akhil V, Investigation Quality Specialist@ Amazon | Lean Six Sigma White Belt | FBA Compliance & Risk Operations | Process Improvement | Root Cause Analysis | MBA | AWS based in Bengaluru."
image: "https://tal.club/meet/akhil-18/share-image"
---

# Akhil V on Tal

## Headline

Investigation Quality Specialist@ Amazon \| Lean Six Sigma White Belt \| FBA Compliance & Risk Operations \| Process Improvement \| Root Cause Analysis \| MBA \| AWS

## About

I'm an FBA Investigation Quality Specialist at Amazon with 2\+ years of experience in compliance operations, root cause analysis, and reimbursement case management\. I handle 200\+ cases monthly, working to identify the exact point where things go wrong — whether it's an inventory discrepancy, a missed reimbursement, or a policy gap — and resolving it with precision and documentation that holds up to scrutiny\. What drives me is simple: getting it right\. Accurate investigations don't just recover funds — they protect seller trust and upstream customer experience\. I bring that same mindset to escalations, audits, and cross\-functional compliance work\. Beyond case\-level investigations, I'm actively building toward program and operations roles — where the focus shifts from resolving individual issues to identifying systemic patterns and designing better processes\. My experience across 200\+ monthly cases has given me a ground\-level view of where operations break down, which I see as the foundation for effective program thinking

## Location

Bengaluru

## Work experience

Investigation Quality Specialist \- L3 at Amazon, Jun 2024 \- Present · 2 yrs 2 mos, Bengaluru, Karnataka, India, Managed 200\+ monthly FBA investigation cases end\-to\-end — covering losses, receiving discrepancies, transfers, and inventory adjustments — maintaining 98%\+ accuracy consistently Identified and recovered high\-value reimbursement funds by reconciling FBA inventory reports and building evidence\-based cases aligned with Amazon reimbursement policy Identified and recovered high\-value reimbursement funds by reconciling FBA inventory reports and building evidence\-based cases aligned with Amazon reimbursement policy Maintained audit\-ready documentation standards across 200\+ monthly cases, ensuring consistent, well\-reasoned outcomes under compliance and quality benchmarks Trained and guided newer team members on investigation workflows, FBA policy application, and documentation standards — supporting team accuracy and onboarding efficiency Audited seller\-submitted Cost Price Update Requests — reviewing supporting documentation to process accurate approvals or rejections in line with Amazon reimbursement policy, minimizing risk of incorrect payouts Detected recurring system\-level discrepancies affecting seller inventory and balances, flagging patterns that informed policy\-level corrective action Identified recurring system\-level discrepancies across high\-volume caseloads, flagging operational patterns that informed process\-level corrective action and policy enforcement Contributed to team\-level process discussions on investigation workflows, documentation standards, and policy application — supporting consistency across the broader operations team

## Education

Master of Business Administration \- MBA, Finance & Human Resource, Reva University

[View the original profile](https://tal.club/meet/akhil-18)

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