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Akash Pathak

Data Engineer @ OSB India | Ex-FedEx | MBA | Microsoft Fabric Certified [DP - 700], Databricks Certified, Spark, SQL, BI

Bengaluru

6+ years of work experience

OSB Group
Feb 20251 yr 9 mosPresent

Bengaluru

FedEx
Jun 20231 yr 9 mosFeb 2025

Bengaluru

• Analyzed 1.5M+ customer interactions using Databricks, Power BI, Excel, Azure, Python, and Tableau to drive data-driven strategies. • Led a team of 3 associates, boosting NPS by 5 points in APAC and 12 points in customer care satisfaction for Hot-line users. • Applied SAFe (Agile methodology), delivering 2 end-to-end user stories and contributing to 3 others as part of a 6-member cross-functional team. • Improved reporting efficiency by 30% through weekly data quality scorecards and insights for operational teams. • Developed NLP classification models to categorize customer interactions and track customer lifecycle metrics. • Created Power BI semantic models for seamless claims-related data ingestion, improving cross-team collaboration. • Reduced data processing time by 20% by automating data pipelines and optimizing ETL processes using Python, Azure & Power BI, improving overall efficiency for the team.
Capgemini
Aug 20192 yrs 10 mosMay 2022

Bengaluru, Karnataka, India

• Managed financial data gathering, cleaning, and pre-processing to ensure accuracy and readiness for analysis. • Extracted and manipulated data from relational databases using SQL; wrote optimized queries to retrieve specific datasets. • Developed dynamic visualizations such as bar charts, pie charts, maps, and line charts, increasing report readability and stakeholder engagement by 15%. • Identified KPIs and utilized DAX functions in Power BI to develop measures and calculated columns, leading to a 30% boost in operational efficiency. • Developed and optimized star schema data models to improve query efficiency and support comprehensive data analysis.
Autonomous Ground Vehicle Research Group
Dec 20172 mosJan 2018

IIT Kharagpur

worked on developing traffic signal detection system, specific for indian roads; image stereoscopy, object depth detection system for an autonomous vehicle to compete in mahindra rise challenge.

Akash’s AI Stack

antigravity
antigravity
github copilot
github copilot
kilocode
kilocode
OpenRouter
OpenRouter

Education

Great Lakes Institute of Management

Master of Business Administration - MBA, Analytics & Finance

Great Lakes Institute of Management

20221 yr2023
Dr. B.C. Roy Engineering College

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

Dr. B.C. Roy Engineering College

20154 yrs2019

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Headline

Data Engineer @ OSB India | Ex-FedEx | MBA | Microsoft Fabric Certified [DP - 700], Databricks Certified, Spark, SQL, BI

About

Data professional with 6 years across analytics and engineering. Now building cloud data platforms at OSB Group — batch and streaming pipelines on Databricks, Microsoft Fabric and Kafka, with metadata-driven incremental frameworks and Synapse dimensional models behind them. Came to engineering through analytics: three years building dashboards, KPI frameworks and dimensional models before moving onto pipelines, which means the warehouse gets designed for the reporting that sits on it. SKILLS - • Data Transformation and Extraction: Databricks, SQL, Azure, Python, PySpark, Data Lakes, ETL • Data Analysis and Data Visualization: Power BI, Tableau, Excel, Azure Synapse • Data Modelling: Star Schema, Snowflake Schema, DAX functions • Business Skills: Brainstorming metrices & KPIs, Data Quality scorecards, Data Modelling, Support BRD, PowerPoint, Flowcharts, Dashboards, Reports MBA in Analytics & Finance Microsoft Certified Fabric Data Engineering Associate (DP-700).

Location

Bengaluru

AI stack

antigravity

github copilot

kilocode

OpenRouter

Work experience

Data Engineer at OSB Group, Feb 2025 - Present · 1 yr 9 mos, Bengaluru

Data Analyst at FedEx, Jun 2023 - Feb 2025 · 1 yr 9 mos, Bengaluru, • Analyzed 1.5M+ customer interactions using Databricks, Power BI, Excel, Azure, Python, and Tableau to drive data-driven strategies. • Led a team of 3 associates, boosting NPS by 5 points in APAC and 12 points in customer care satisfaction for Hot-line users. • Applied SAFe (Agile methodology), delivering 2 end-to-end user stories and contributing to 3 others as part of a 6-member cross-functional team. • Improved reporting efficiency by 30% through weekly data quality scorecards and insights for operational teams. • Developed NLP classification models to categorize customer interactions and track customer lifecycle metrics. • Created Power BI semantic models for seamless claims-related data ingestion, improving cross-team collaboration. • Reduced data processing time by 20% by automating data pipelines and optimizing ETL processes using Python, Azure & Power BI, improving overall efficiency for the team.

Senior Analyst at Capgemini, Aug 2019 - May 2022 · 2 yrs 10 mos, Bengaluru, Karnataka, India, • Managed financial data gathering, cleaning, and pre-processing to ensure accuracy and readiness for analysis. • Extracted and manipulated data from relational databases using SQL; wrote optimized queries to retrieve specific datasets. • Developed dynamic visualizations such as bar charts, pie charts, maps, and line charts, increasing report readability and stakeholder engagement by 15%. • Identified KPIs and utilized DAX functions in Power BI to develop measures and calculated columns, leading to a 30% boost in operational efficiency. • Developed and optimized star schema data models to improve query efficiency and support comprehensive data analysis.

Research Internship at Autonomous Ground Vehicle Research Group, Dec 2017 - Jan 2018 · 2 mos, IIT Kharagpur, worked on developing traffic signal detection system, specific for indian roads; image stereoscopy, object depth detection system for an autonomous vehicle to compete in mahindra rise challenge.

Education

Master of Business Administration - MBA, Analytics & Finance, Great Lakes Institute of Management

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Dr. B.C. Roy Engineering College