---
title: "Akash Panchal - Software Engineer - Lead Member of Technical Staff in Greater Bengaluru Area | Tal"
description: "Meet Akash Panchal, Lead AI Software Engineer | Ex-Amazon | AI Agents | Salesforce Marketing Cloud | Harness | Python | Typescript | Livekit based in Greater Bengaluru Area. AI stack includes claude code, claude, and cursor. Explore public work links including github and medium."
image: "https://tal.club/meet/akash-panchal/share-image"
---

# Akash Panchal on Tal

## Headline

Lead AI Software Engineer \| Ex\-Amazon \| AI Agents \| Salesforce Marketing Cloud \| Harness \| Python \| Typescript \| Livekit

## About

Senior AI Software Engineer with 9\+ years of experience building scalable, high\-reliability systems at Amazon and Salesforce\. I specialise in production AI agents and intelligent automation\. Currently at Salesforce, I’m building Agentic Content Studio using Mastra Harness — building brand\-aware multi\-channel content generation using Harness Agent\. Key contributions include leading the MCE → USMS 2\.0 integration, delivering the Infobip \+ Bring\-Your\-Own aggregator \(\~$10M/year projected savings\)\. Recognised as Star Performer Q3 2024\. Actively seeking Senior Backend / AI Engineering roles in Australia and UK \(open to relocation and sponsorship\)\. Let’s connect if you’re building AI\-powered products or intelligent automation\.

## Location

Greater Bengaluru Area

## AI stack

claude code

claude

cursor

elevenlabs

livekit

mastra

## Work experience

Software Engineer \- Lead Member of Technical Staff at Salesforce, Jan 2026 \- Present · 8 mos, Greater Bengaluru Area, Agentic Content Builder team • Architecting the Agentic Content Studio \- a multi\-turn agent platform for Marketing Cloud, built using React \(frontend\), FastAPI \(python\) and Mastra framework \(node\)\. • Designed the core runtime on Mastra's Harness primitive: per\-thread state, skills, tools, image generation and Human\-in\-loop\. • Context engineering: Reduced token consumption from 250K to 190K for content generation using multiple levers \- Built lean SKILL files, Deferred SKILLs and TOOLs, StripToolProcessor\. • Implemented observational memory adapter for RDS\. • Implementing Eval framework for evaluating and improving Agent SKILLs\.

Software Engineer \- Senior Member of Technical Staff at Salesforce, Feb 2024 \- Dec 2025 · 1 yr 11 mos, Bengaluru, Building a platform for serving billions of SMS messages for Marketing Cloud customers\. \- Led onboarding of major SMS aggregator with Bring\-Your\-Own \(BYO\) model, projected to save \~$10M per year \( Star Performer, Q3 2024\)\. \- Owned R&D connectivity exploration \(evaluated Sitebridge, Egress Gateway, Private Linker\) and outbound implementation; drove decision to direct mTLS in code for gRPC MT sends; enabled unified aggregator platform with routing/failover, reducing onboarding from months to weeks and supporting customer traffic migration\. \- BYO aggregator implementation for SMS platform \- key lever for onboarding major LATM customer with $450M multi\-year deal for SFMC\.

Software Development Engineer 2 at Amazon, Oct 2021 \- Aug 2023 · 1 yr 11 mos, Bengaluru, Software Engineer in the Developer Experience \(DevEx\) team, solving app certification and publishing problems\. \- Designed and developed AutoFailure framework to automate failure notifications for app certification, increasing Zero\-Touch Publishing \(ZTP\) rate by \~6\.5%\. \- Reduced static testing false negatives by up to 12%, significantly cutting manual validation effort\. \- Built window manipulation capabilities for automated Android app testing on Windows, enabling unified testing across \~200K apps\. \- Optimized backend queries, improving App details retrieval time by 50%\.

Backend Software Engineer \- Secure Home Platform at McAfee, Dec 2018 \- Sep 2021 · 2 yrs 10 mos, Spearheaded development of a custom home security solution for a major ISP partner using Python, Cassandra, Redis, DynamoDB, Kafka, AWS & Terraform\. \- Optimized data flow and Router API design, achieving up to 40% reduction in database storage and network calls\. \- Diagnosed and fixed a subscription\-failure loop that was creating DDoS\-class retry storms back to our platform\.

Android Software Engineer \- Safe Connect \(VPN client\) at McAfee, Oct 2017 \- Dec 2018 · 1 yr 3 mos, Greater Bengaluru Area, Google Play: https://play\.google\.com/store/apps/details?id=com\.mcafee\.safeconnect\.android \- Developed key features for McAfee Safe Connect, a consumer VPN app available on Google Play with hundreds of thousands of downloads\. \- Designed and implemented a custom network state machine to support Auto\-start VPN and detailed Activity logging\. \- Built robust VPN interfaces focused on reliability, performance, and smooth user experience\. \- Ensured compatibility with Android 8\.0\+ by implementing new notification requirements and SDK updates\.

Backend Software Engineer \- Apps scanner at McAfee, Jun 2016 \- Oct 2017 · 1 yr 5 mos, Greater Bengaluru Area, \- Built and optimized backend systems for large\-scale Android app scanning using Python, Flask, MySQL, and MongoDB\. \- Increased scanner throughput significantly by reducing repeat scans of Android apps by up to 5,000 per day\. \- Designed and implemented a robust pluggable pipe\-filter service for efficient APK data processing\. \- Contributed to MySQL by identifying and fixing a trigger bug \(Bug \#87371\)\.

Software Engineer Intern at Broadcom Limited, Jun 2015 \- May 2016 · 1 yr, Bengaluru, \- Worked on the Bluetooth Stack for Android OS \(AOSP\), implementing and enhancing key profiles including AVRCP, MAP, and HID\. \- Developed a service layer for AVRCP 1\.6 CoverArt support within a tight one\-month timeline\. \- Created a utility tool via AOSP reverse engineering to test BLE\-only APIs through a mobile app\. \- Supported the migration of the Bluetooth stack from Android N to Android M\.

## Education

Master's degree, Computer Science, Nirma University

Bachelor’s Degree, Computer Science, Naranarayan Shastri Institute of Technology, Jetalpur, Ahmedabad

## Public links

- github: https://github\.com/akashp1712
- medium: https://medium\.com/@akashp1712

[View the original profile](https://tal.club/meet/akash-panchal)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/akash-panchal#person",
      "name": "Akash Panchal",
      "url": "https://tal.club/meet/akash-panchal",
      "image": "https://tal.club/meet/akash-panchal/profile-photo.jpg",
      "description": "Meet Akash Panchal, Lead AI Software Engineer | Ex-Amazon | AI Agents | Salesforce Marketing Cloud | Harness | Python | Typescript | Livekit based in Greater Bengaluru Area. AI stack includes claude code, claude, and cursor. Explore public work links including github and medium.",
      "jobTitle": "Software Engineer - Lead Member of Technical Staff",
      "worksFor": {
        "@type": "Organization",
        "name": "Salesforce"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Software Engineer - Lead Member of Technical Staff"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Greater Bengaluru Area"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Nirma University"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Naranarayan Shastri Institute of Technology, Jetalpur, Ahmedabad"
        }
      ],
      "knowsAbout": [
        "claude code",
        "claude",
        "cursor",
        "elevenlabs",
        "livekit",
        "mastra"
      ],
      "sameAs": [
        "https://github.com/akashp1712",
        "https://medium.com/@akashp1712"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/akash-panchal#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/akash-panchal#webpage",
      "url": "https://tal.club/meet/akash-panchal",
      "name": "Akash Panchal on Tal",
      "description": "Meet Akash Panchal, Lead AI Software Engineer | Ex-Amazon | AI Agents | Salesforce Marketing Cloud | Harness | Python | Typescript | Livekit based in Greater Bengaluru Area. AI stack includes claude code, claude, and cursor. Explore public work links including github and medium.",
      "dateModified": "2026-08-11T05:57:47.372Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/akash-panchal#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/akash-panchal/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/akash-panchal/profile-photo.jpg",
        "caption": "Akash Panchal profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```