---
title: "Akash Kumar - Senior Product Manager in Bengaluru | Tal"
description: "Meet Akash Kumar, Senior Product Manager | Saas & AI Products |Ex-Amazon | Driving Scalable Growth & User Retention based in Bengaluru. AI stack includes claude code and claude."
image: "https://tal.club/meet/akash-kumar-24/share-image"
---

# Akash Kumar on Tal

## Headline

Senior Product Manager \| Saas & AI Products \|Ex\-Amazon \| Driving Scalable Growth & User Retention

## About

I’m a results\-driven 𝗦𝗲𝗻𝗶𝗼𝗿 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 with a proven track record of building and scaling 𝗦𝗔𝗔𝗦 and 𝗔𝗜\-𝗱𝗿𝗶𝘃𝗲𝗻 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 from concept to launch\. With experience spanning 𝗔𝗺𝗮𝘇𝗼𝗻 and high\-growth startups, I specialize in 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝘂𝘀𝗲𝗿 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵, and 𝗱𝗮𝘁𝗮\-𝗱𝗿𝗶𝘃𝗲𝗻 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻\-𝗺𝗮𝗸𝗶𝗻𝗴 that drive measurable business impact\. 💡 𝗪𝗵𝗮𝘁 𝗜 𝗗𝗼: 🔹 Lead cross\-functional teams across engineering, design, marketing, and analytics to define product roadmaps and execute high\-impact initiatives\. 🔹 Align business goals with customer needs to deliver products that solve real user pain points\. 🔹 Combine user empathy with experimentation and agile delivery to drive adoption and growth\. 🚀 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✅ Spearheaded the launch of a 𝗦𝗔𝗔𝗦 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺, onboarding 𝟴𝟬\+ client sites across major accounts\. ✅ Built a customer feedback and QA loop that 𝗿𝗲𝗱𝘂𝗰𝗲𝗱 𝗱𝗲𝗳𝗲𝗰𝘁𝘀 𝗯𝘆 𝟯𝟬% and 𝗯𝗼𝗼𝘀𝘁𝗲𝗱 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗯𝘆 𝟮𝟬%\. ✅ Delivered data\-led product optimizations that enhanced operational efficiency and user engagement\. 🎯 𝗠𝘆 𝗣𝗮𝘀𝘀𝗶𝗼𝗻: Blending strategy, design, and technology to craft meaningful user experiences — I thrive in environments where innovation and collaboration fuel growth\. 💬 Always open to connecting with PMs, founders, and hiring leaders exploring 𝗔𝗜\-𝗳𝗶𝗿𝘀𝘁, 𝗦𝗔𝗔𝗦, or 𝗱𝗮𝘁𝗮\-𝗱𝗿𝗶𝘃𝗲𝗻 product ecosystems\.

## Location

Bengaluru

## AI stack

claude code

claude

## Work experience

Senior Product Manager at StackBOX, Jul 2025 \- Present · 1 yr 2 mos, 🚀 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: Driving end\-to\-end product ownership for AI\-driven SaaS platforms, focused on scaling warehouse automation, improving client analytics, and optimizing product adoption for enterprise clients\. 💡 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: 🔹 Define and execute product vision and roadmap aligned with business goals and customer insights\. 🔹 Lead cross\-functional teams \(engineering, design, data, and client ops\) to deliver impactful, high\-availability SaaS releases\. 🔹 Collaborate with CXOs and key stakeholders to prioritize initiatives that drive measurable ROI\. 🔹 Leverage AI\-based insights and predictive analytics to improve customer decision\-making and platform efficiency\. 🏆 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✅ Launched next\-gen AI\-enabled warehouse analytics module, improving forecast accuracy by 25%\. ✅ Improved feature adoption rate by 40% through in\-app guidance and onboarding redesign\. ✅ Led roadmap execution that expanded product suite usage across 120\+ enterprise sites\.

Product Manager at StackBOX, Jul 2022 \- Jun 2025 · 3 yrs, Bengaluru, Karnataka, India, 🚀 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: Owned the full product lifecycle for StackBOX’s Warehouse Management System \(WMS\) — from discovery to launch — delivering scalable solutions for large B2B logistics clients\. 💡 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: 🔹 Defined and prioritized the product roadmap, collaborating with engineering, QA, and design teams\. 🔹 Conducted user research to identify pain points, resulting in data\-backed improvements to workflow efficiency\. 🔹 Managed API integrations with multiple external partners to enhance platform interoperability\. 🔹 Oversaw end\-to\-end QA and defect management, ensuring high system reliability and customer trust\. 🏆 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✅ Spearheaded WMS launch across 80\+ client warehouses, improving fulfillment accuracy and reducing operational delays\. ✅ Reduced customer returns from 15–18% → below 2%, improving retention and satisfaction\. ✅ Established a feedback \+ QA loop that reduced defects by 30% and increased CSAT by 20%\. ✅ Delivered data\-led process optimizations that enhanced operational efficiency and product reliability\.

Program Manager at Amazon, Nov 2021 \- Jun 2022 · 8 mos, Bengaluru, Karnataka, India, 🚀 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: Owned key operational programs across Amazon’s global marketplace, driving improvements in SLA compliance, forecasting accuracy, and cost efficiency\. 💡 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: 🔹 Designed data\-driven frameworks to identify performance gaps and streamline workflows\. 🔹 Collaborated with cross\-functional teams to define KPIs and deploy automation for efficiency\. 🔹 Led pilot programs improving First Contact Resolution \(FCR\) and appeals forecasting\. 🏆 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✅ Improved forecast accuracy to 97%, reducing variance by 92%\. ✅ Increased FCR rates from 41% → 52\.5% in just 8 weeks\. ✅ Introduced a new Correct Reinstatement Rate \(CRR\) metric, saving $200K annually and reducing defects by 21%\. ✅ Reduced average handle time by 45 seconds via process redesign and automation\. ✅ Transitioned 70% of workforce to day shifts, improving satisfaction without SLA impact\.

Operations Manager at Amazon, Apr 2020 \- Oct 2021 · 1 yr 7 mos, 🚀 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: Led a team of 15–18 investigators, driving performance, audit accuracy, and SLA adherence through process innovation and data insights\. 💡 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: 🔹 Managed productivity and quality improvements through root\-cause analysis and workflow optimization\. 🔹 Designed and implemented a new audit framework, boosting quality consistency\. 🔹 Mentored 20\+ new managers across 4 batches, ensuring strong onboarding and leadership continuity\. 🏆 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✅ Increased audit frequency by 88% and reduced defects by 40%\. ✅ Introduced a new quality metric system, recognized by senior leadership\. ✅ Received Manager of the Month and Team of the Quarter awards\. ✅ Guided HYD team to win Best Performing Team \(Quality Metrics, 2021\)\.

Market Research Intern at Allianz International Holdings Ltd\., Apr 2019 \- May 2019 · 2 mos, Dubai

Business Researcher at Grant Thornton \- UAE, Dec 2018 \- Mar 2019 · 4 mos, Dubai

Enginnering Technical Services at Eureka Forbes Ltd\. \- India, Jun 2016 \- Mar 2017 · 10 mos, Jaipur, Rajasthan, India

## Education

Master of Business Administration \- MBA, Institute of Management Technology, Ghaziabad

Master of Business Administration \- MBA, Institute of Management Technology, Dubai

[View the original profile](https://tal.club/meet/akash-kumar-24)

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